BSNL Trivandrum Customer Care Phone Number

Phone Number of BSNL Trivandrum is 0471 2321010 / +91-495-2770110 / 9446567811 .
Bharat Sanchar Nigham Limited (BSNL), Kerala telecommunication group has declared more circle prepaid plans (Mithram, 2G Extremely, Pravasi for 2G and 3G, Information Programs, Tablet (old IPAD), 3G WIFI Router) along with Bsnl business plans under GSM prepaid and postpaid cellular solutions. BSNL Kerala group delivers the best high speed internet wireless accessibility technological innovation. They made it available anywhere in India people houses and workplaces through Wi-MAX. BSNL introduced 3G Mobile service and launched in Trivandrum but only city area is covered under 3G service now in Trivandrum and Ernakulam. The company product such as Fixed line and mobile telephony, Internet services, digital television, IPTV. The company provide 3G service in different cities which include Dehradun, Haldwani, Nainital, Rishikesh , Mussoorie, Haridwar, Jalandhar, Amritsar, Pathankot, Kapurthala , Bhatinda , Gurdaspur, Mansa, Nawashahr, Hoshiarpur, Panchkula, Shimla, Solan, Bahadurgarh, Jind etc.

Physical Address of BSNL Trivandrum


The subscribers can reach out the office of BSNL Trivandrum which is located at the below mentioned address as:
Customer Service Centres:
CTO Building,
Opposite Kerala State Secretariat,
Statue Junction, Trivandrum, India
Alternate contact number: +91-495-2770110 / 9446567811
Fax: 0471 2321010

Public Affair Address of BSNL Trivandrum


In order to get the support regarding the public affairs of BSNL Trivandrum, the users can use the below offered address which includes as:
Chief General Manager’s Office,
Door Sanchar Bhavan,
PMG Junction,
Trivandrum-33
Tollfree number: 12727
Tollfree number: 12728

Website Contacts of BSNL Trivandrum


For the queries of the website of BSNL Trivandrum, the users can use the below rendered contacts including as:
Office of the Chief General Manager
Kerala Telecommunications
Thiruvananthapuram 695 033
Email: itcellkerala@bsnl.co.in
Phone : 0471-2467378
Telephone number: 1800 345 1500
For BSNL Mobile Customer care: 94470 24365 / 94000 24365
Dial 1503 from BSNL Mobile/Land Number
Dial 1800 180 1503 from Non-BSNL Mobile No./Landline No.
Grievance Email: pgcellkerala@bsnl.co.in

Contact Persons of BSNL Trivandrum


In order to get connected with the officers of the BSNL Trivandrum through their mentioned numbers which includes as:
Shathick Ali H(PRINCIPAL)
Telephone: 2491550
Residence: 2392211
Mobile: 9446023922

Muthalik K V (Divisional Engineer)
Telephone: 2491090
Mobile: 9447090023

Sabu V G-Sub Divisional Engineer(Marketing& Training)
Telephone: 2491825
Mobile: 9446433433
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BSNL Trivandrum Address


The address of BSNL Trivandrum is CTO Building, Opposite Kerala State Secretariat, Statue Junction, Trivandrum, India.

BSNL Trivandrum Website


The Website of BSNL Trivandrum is www.kerala.bsnl.co.in.

BSNL Trivandrum Customer Support Service Phone Number


The customer support phone number of BSNL Trivandrum is 0471 2321010 / +91-495-2770110 / 9446567811 (Click phone number to call).

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The postal and official address, email address and phone number (helpline) of BSNL Trivandrum Service Center and BSNL Trivandrum customer care number is given below. The helpline of BSNL Trivandrum customer care number may or may not be toll free.

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BSNL Trivandrum Phone Number Customer Service

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BSNL Trivandrum Source of Knowledge


www.kerala.bsnl.co.in/contact.asp
www.kerala.bsnl.co.in/
www.kerala.bsnl.co.in/ccare/cchome.asp
www.kerala.bsnl.co.in

Your Complaint, Suggestion, Complication, Review To BSNL Trivandrum

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BSNL Trivandrum Customer Care Number Delineated Here With Complaints and Reviews

Customer care male
Mr. Sivarajan L CallsNov 21, 2018

Mr. Sivarajan L On Phone To BSNL Trivandrum Service
Sir,
I am from Regional Cancer Centre, Trivandrum. Inside our campus, there are four main buildings with more than ten floors in each building. More than 1000 of people coming to this centre for various purpose. Our problem is very poor signal level for BSNL mobile communication in most of the area. Kindly provide necessary IBMS or signal repeaters to improve our communication inside the buildings. Thanking you,
Siuvarajan L, 9495302225'.

Reply
Customer care male
Mr. Aparna G Asok CallsSep 20, 2016

Mr. Aparna G Asok On Phone To BSNL Trivandrum Service
My Name is Aparna G Asok . I am from Trivandrum, ulloor. One Custromer executive came to mah hom, e and we filled the form they gave for landline. This is before one month. Till now we dnt get connection.

Reply
Customer care male
Mr. Pramod P Joseph CallsSep 08, 2016

Mr. Pramod P Joseph On Phone To BSNL Trivandrum Service
Will you please send the call detailes of the telphone number 0471 2337533 and 0471 2330533 in my name Pramod P Joseph National consultancy Palayam tvm till June 2016 to August 2016.

Reply
Customer care male
Mr. Gokul Vijay CallsAug 25, 2016

Mr. Gokul Vijay On Phone To BSNL Trivandrum Service
My broadband service is not working properly for more than four weeks. I have reported to the exchange and booked my complaint thrice. I got SMS feedback, but no response from the authority. So please do necessary steps to this complaint. Ph. No:0470 2684768
Exchange:pallickal.

Reply
Customer care female
Ms. Ajith Kumar CallsAug 11, 2016

Ms. Ajith Kumar On Phone To BSNL Trivandrum Service
I have dialled all the numbers of customer care centre in uppalam, pmg office, statue. The numbers shown in contact asp. But nobody has been replied for the last two hours. I have been obtained the SIM No. 9496962333 and paid 118 plan in customer care centre, PMG. But not activated till the time.

Reply
Customer care male
Mr. Ajayan Thomas CallsAug 11, 2016

Mr. Ajayan Thomas On Phone To BSNL Trivandrum Service
My land line phone No 04712533993 is being fault for more than 15days. I have already registered the complaint. But no one has attended to repair. I was in the house in all daytime from the date of registration of my complaint. I have also complainted in person on 9th of this month before the AGM(Public Grievances) atPMG. Urgent action is requested in this mkatter
Yours faithfully
Ajayan Thomas .

Reply
Customer care male
Mr. V Sreeraj CallsJul 29, 2016

Mr. V Sreeraj On Phone To BSNL Trivandrum Service
I have submitted an application for shifting my telephone connection from one flat to another flat in the same floor of same apartment. Inspite of several followup no positive response from BSNL officials. Paruthipara office informed that they have several applications pending for more than an year. Phone number 0471 2549767.

Reply
Customer care male
Mr. T Raveendran Nair CallsJul 26, 2016

Mr. T Raveendran Nair On Phone To BSNL Trivandrum Service
I surrendered my BSNL landline connection (0471-2340539)on 13/06/2015 at Customer Service centre, Poojappura. Enquiries at Poojappura CSC revealed that an amount of rupees 1300/- has been passed for refund at the BSNL Customer Service Centre, Statue, Thiruvananthapuram. However, the amount has not been credited to my account so far. I had given my bank account number in the application for surrender provident fund the connection. Kindly expedite.

Reply
Customer care male
Mr. Vijayan Nandalan CallsJul 11, 2016

Mr. Vijayan Nandalan On Phone To BSNL Trivandrum Service
I am a senior scientist in ISRO Trivandrum. My official residential landline (0471) 2733524 is not working and I made an on line complaint on 4-7-16. Till date no response from BSNL office. What shall I do ? Planning to take it up to higher level if it is not resolved with in couple of days?
My mobile No. 09496007522.

Reply
Customer care male
Mr. Pradeep CallsJul 05, 2016

Mr. Pradeep On Phone To BSNL Trivandrum Service
I am using phone number 0471-2559282. I am having my broadband connection in this number. I am in able to get the broadband connection however my telephone is working. Kindly look into this issue and correct it.

Reply
Customer care male
Mr. Joy Stanly CallsJun 25, 2016

Mr. Joy Stanly On Phone To BSNL Trivandrum Service
Dear sir
I am a BSNL customer for the past three years. But for nearly four weeks we are unable to use your service. I booked complaint. Some of the mechanic come and try to repair, but they fail. Now they are not even answering our question. Now our broadband and telephone is out of order completely. Please do the needful in repairing. Please help.

Reply
Customer care male
Mr. M Radhakrishnan Nair CallsJun 14, 2016

Mr. M Radhakrishnan Nair On Phone To BSNL Trivandrum Service
Sir,
I had submitted an application for new connection with Broadband connectivity on 30 May 2016. Later I was contacted over mobile phone and confirmed my address. Till date, the JTO at concerned exchange has not got my application for its disposal. Kindly check the status and advise. My mobile number is 9995205432.

Reply
Customer care male
Mr. Arunkumar N S CallsJun 08, 2016

Mr. Arunkumar N S On Phone To BSNL Trivandrum Service
Sir,
My landline number is04742661065
I am sorry bto inform you that I am a BSNL cutomer belonging to kottarakkara telephone exchange. My land line is you nder regular complaint. Recently I have registered my complaint on 198 at 31st May. No response from concerned authorities. It is a regular practise of kottarakkara telephone exchange for vthe negligence of customers. They give little importance to customers. So i request you to take necessaryt actions against them and solve my problem as early as poossible. Yours sincerely
08-06-2016
kottarakkara Arunkumar N S .

Reply
Customer care female
Ms. Athira.s CallsJun 07, 2016

Ms. Athira.s On Phone To BSNL Trivandrum Service
I am having BSNL SIM for my lap top. While the power fails the net connection is also getting disconnected. Since i have to work urgently for a long period this creates lot of inconvenience. Kindly help me.

Reply
Customer care male
Mr. C S Narayanamurthy CallsMay 26, 2016

Mr. C S Narayanamurthy On Phone To BSNL Trivandrum Service
Dear Sir/MadamI have JODI postpaid BSNL mobile numbers 9446422212 and 9446402212. Out of these two the mobile number 9446422212 is not working since yesterday. Kindly check that and rectify it. I am regularly paying the bills every month. Sincerely, Narayanamurthy C S.

Reply
Customer care male
Mr. Berly T Pulinthitta CallsMay 25, 2016

Mr. Berly T Pulinthitta On Phone To BSNL Trivandrum Service
My land line and internet not working for more than ten days. Where should I make complaint to fix the issue. I made several complaint in 198 and exchange. NO USE. My number is 04712592808.

Reply
Customer care male
Mr. Nivin Joseph CallsMay 16, 2016

Mr. Nivin Joseph On Phone To BSNL Trivandrum Service
For my official purpose, I am using 2290748 Internet data. Frequently my connection of phone and internet is getting disconnected even though we pay monthly bills. After few days of observation what I found is your technicians will come there and repair some other faulty line, my home line also getting disconnected. I can understand you do not have skillful technicians. Which is making my work pending and I am ending up by loosing huge amount of money. All because I am using BSNL connection. As a customer now more than five days of my loss has to be settled or I am forced to approch consumer court. You are not giving me anything FREE. So do not expect to pay the bill from my Charity Fund. One more day I will wait for solving the connection issue or you can disconnect your "sub standard" facility from my home. All the best for your future business. Nivin Josephone S/o S. R. Thankayyan.

Reply
Customer care female
Ms. E Meeena Kumari CallsApr 29, 2016

Ms. E Meeena Kumari On Phone To BSNL Trivandrum Service
All calls from my mobile number 9495043487 is blocked. I have given standing instruction for the payment of bills. Hence I request you to unblock the calls from the number at the earliest. Regards
E. Meena Kumari.

Reply
Customer care male
Mr. Krishnan Nair CallsMar 16, 2016

Mr. Krishnan Nair On Phone To BSNL Trivandrum Service
CONTACTED BSNL CUSTOMER CARE NO 0471 2321010 SEVERAL TIMES BUT NOBODY IS ANSWERING. PL CHECK and DO THE NEEDFUL. I WANTED TO CHANGE MY BB PLAN FROM BBG COMBO ULD 1050 TO BBG HOME COMBO ULD 999. PL REVERT WITH THE PROCEDURE TO CARRYOUT THE SAME.

Reply
BSNL Trivandrum Customer Service Care Phone Number 255945
Mr. Nintethantha CallsFeb 27, 2016

Mr. Nintethantha On Phone To BSNL Trivandrum Service
I had registered in BSNL selfcare service. And requested to change my broadband plan for my landline four months back. Still the status of the service request is shown as "open". I have contacted customer care service number 1500 and the response was really pathetic. They were saying that they do not have any access to the complaints/requests filed using selfcare. Tried some other customer care numbers. Some of them put the call in hold and cut the line after 2-3 minutes. Some others told me to go directly to the telephone exchange and request a plan change. If I have to go directly to the telephone exchange, what is yhe purpose of selfcare? Instead host a porn site. At least some customers can benefit from that domain. Lost all my hope on BSNL and decided to get a connection from asianet. Fuck off BSNL.

Reply
BSNL Trivandrum Customer Service Care Phone Number 255267
Mr. N. Binukumar CallsFeb 21, 2016

Mr. N. Binukumar On Phone To BSNL Trivandrum Service
I am using the number 9400358888
Right now i am in Bahrain country and my SIM is not active, i would like to request you that please provide the roaming service for this same number to active here in Bahrain. Your swift action in this regard will be appreciated. Thanks and Regards.

Reply
Customer care female
Ms. Priji R CallsSep 25, 2015

Ms. Priji R On Phone To BSNL Trivandrum Service
My cell number is 9446967050 most of the days i am using in vssc isro thumba area it is near by kazhakootam and veli area the line all ways feel in trouble due to the net work problem i heard several complaints from my business side and from other all sides in officials etc:not able to contact due to the net work trouble and the out going call also not getting please see and solve the problem as soon as possible other wise we feel to go for the other net work.

Reply
BSNL Trivandrum Customer Service Care Phone Number 233918
Mr. Ignatious C A CallsAug 01, 2015

Mr. Ignatious C A On Phone To BSNL Trivandrum Service
MY BROAD BAND Land Line 0471 2447466. For the last four days my upload speed is very very slow. Down load is OK. Told to many places nothing has been done. Kindly do the needfulAlso my Mobile No: 94960 200 65, my data/internet connection is not working even today 1st of July. I have opted for a five GB pack. Kindly do the needfulIgnatious.

Reply
BSNL Trivandrum Customer Service Care Phone Number 226242
Mr. P Chinnaperumal CallsApr 21, 2015

Mr. P Chinnaperumal On Phone To BSNL Trivandrum Service
I am getting charged for some unwanted things. I have not even subscribed to those stuffs. I would like to cancel those things from my number. I have complained about this earlier bit, but no action had been taken till now. My mobile number is 9496197323.

Reply
BSNL Trivandrum Customer Service Care Phone Number 222944
Mr. Kanakaraj Pb CallsMar 23, 2015

Mr. Kanakaraj Pb On Phone To BSNL Trivandrum Service
Sir, i have broadband connection (unlimited) with my land line number 0471 226488. The data connection is very very bad and link is fluctuating with in seconds, it wont last for more than two minutes. I am belonging to plammoottukada exchange. The lines and modem are working properly. Kindly make necessary help to get the problem rectified fast. Kanakaraj Pb .

Reply
Customer care male
Mr. Ajai Kumar CallsMar 02, 2015

Mr. Ajai Kumar On Phone To BSNL Trivandrum Service
Dear Sir, I have registered in BSNL customer care portal. My user ID is akhiltara1. MY land line number is 0471-2743838, customer ID is 4021022372, A/C number is 9034887719. I am unable to login to my account. It is saying you entered a wrong password. I kindly request you to do the needful so that i can access my user ID online. Regards, Ajai Kumar.

BSNL Trivandrum Phone Number Customer Care Service
Reply
Customer care male
Mr. SANDESH G NAIR CallsDec 29, 2014

Mr. SANDESH G NAIR On Phone To BSNL Trivandrum Service
I am facing a problem with my mobile number 9995418888 which has been changed through number portability to Bsnl long time back. I am not able make any outgoing calls and no incoming also. Please do help me out to solve the problem as i am waiting for some important calls. Thanks and regards Sandesh nair.

Reply
Customer care male
Mr. Sankaranarayanan CallsOct 29, 2014

Mr. Sankaranarayanan On Phone To BSNL Trivandrum Service
I am getting charged for some unwanted things. I have not even subscribed to those stuffs. I would like to cancel those things from my number. I have complained about this earlier bit, but no action had been taken till now. My mobile number is 9400964327.

Reply
Customer care male
Mr. Yogeendran CallsJul 27, 2014

Mr. Yogeendran On Phone To BSNL Trivandrum Service
Dear sir/madam, My broadband connection (2455233)has been out of order since last two weeks. I have been complaining since then, but no action was taken so far. I request you to look in to this matter at the earliest. Thanks. My contact number 9447120180.

Reply
Customer care male
Mr. Shaju CallsJun 16, 2014

Mr. Shaju On Phone To BSNL Trivandrum Service
My land line and broadband connections are not working in last two weeks. My phone number is 2384234, I called so many times in BSNL office, but they are telling today somebody will come until now. Nobody came and fix the problems. So please send someone immediately.
Thanks.

Reply
Customer care male
Mr. Rpnayar CallsNov 17, 2013

Mr. Rpnayar On Phone To BSNL Trivandrum Service
My land line number is. Frequently my phone willbe ringing as if am getting an s t d call. When i pick you the phone expecting some important call i can here some songsand asking if i want that ring tone. I do not want any such ring tones. So please arrange not to havesuch call allert. It hapens mostly when i am busy with something or when iamsleeping. So please arrage to stop it.

Reply
Customer care female
Ms. Jayasree Prasad CallsOct 09, 2013

Ms. Jayasree Prasad On Phone To BSNL Trivandrum Service
Hello,
My name is Jayasree Prasad,my landline number is 2328523.I have a broadband connection.It is very very slow, and I am now almost always using my Reliance

connect.Recently, I CHANGED MY unlimited plan to a smaller plan, since I now stay in Bangalore and
spend only 3-5 days /month in trivandrum.Last month
also I faced the same problem
regards
jayasree prasad

Reply
Customer care female
Ms. Sheela Sharaf CallsOct 03, 2013

Ms. Sheela Sharaf On Phone To BSNL Trivandrum Service
Dear Sir,
Today for my number 9495339881,a caller tune had automatically been setup. My money also had been cut. I do not want this caller tune.What shall I do for getting my money back?

Reply
Customer care female
Ms. Raji surendranathan Nair CallsSep 27, 2013

Ms. Raji surendranathan Nair On Phone To BSNL Trivandrum Service
My number 2494570 is not working properly for the last one month. frequently become dead completely and revive after two or three hours, this has created lot of inconvenince and difficulties.contacted through BSNL Mobile- No.9400052961, but lost call charges without lodging the complaint. Today I personaly visited the Kaimanam exchange and lodge the complaint. Please direct the official to change the instrument and rectify the deffects and ensure that the telephone is working in good condition.

Reply
Customer care female
Ms. parvathy CallsSep 24, 2013

Ms. parvathy On Phone To BSNL Trivandrum Service
sir,

i have disconnected my landline 3-4 months ago. now i am in need of the incoming call details to my landline from 1.9.2012 to 30.9.2012. my land line number was 04712595868. is it possible to get the details?

Reply
Customer care male
Mr. Krishnamoorthy T S CallsSep 23, 2013

Mr. Krishnamoorthy T S On Phone To BSNL Trivandrum Service
I had taken duplicate SIM for my telephone number 9446370407 with 3G of Post paid scheme of Rs.725 on 26-09-2013. Till now the same has not been activated. None answered the contact number 0471 2321010 at 7.30 PM today. Kindly take action to activate the SIM at the earliest.

Reply
Customer care male
Mr. ELDHO CallsSep 20, 2013

Mr. ELDHO On Phone To BSNL Trivandrum Service
Sir

we have a complient of our internet(tel number is 04842732805)puthencruz ,we have too many complients still nobody taking any action kindly do needful

regards

ELDHO

Reply
Customer care male
Mr. LIVINSA KUMAR CallsAug 29, 2013

Mr. LIVINSA KUMAR On Phone To BSNL Trivandrum Service
My BSNL land phone number 0471 2534257 is dead from 15/08/2013 and complaint registered through No.198 on 16/08/2013. A line man came on 20/08/2013 and asked me to climp on post and to untie the cable.I have hasitated to do so and he left here with out doing noting.The phone is still in dead position and on inquiry throuh number 198 it is replying" the work is in progress".The authorities in Paruthipara division,Phone number 0471 2534040 is not attending the phone even after made repeated calls.Sir, I like to have BSNL connection.Please try to rectify the defect at an early date. If it is not possible with in a reasonable time please disconnect it with effect from 15/08/2013 and take necessary action not to claim any rent from 15/08/2013.

Reply
Customer care male
Mr. Sreeram CallsAug 28, 2013

Mr. Sreeram On Phone To BSNL Trivandrum Service
Landline 0471 2452545 not working for past ten days. Complaint registered. No action taken. This has become very usual. Thinking of surrendering the connection and go for artel or any other private supplier.

Reply
Customer care male
Mr. Praveen T V CallsAug 27, 2013

Mr. Praveen T V On Phone To BSNL Trivandrum Service
Phone number 0474 2553308 kollam kerala perinad exchange connection broad band connection is repeatedly faulting ,connection termination during each five minutes.

Line man inspected and said it is due to cable fault ,the cable diggers is on strike so there may be some delay in replacing the cable .please look into this matter and fix the problem.

Due to repeated failures i am sending this mail to the higher authorities. Please kind the appropriate action

Thanking you

Reply
Customer care male
Mr. Jayaprekash Pillai P CallsAug 22, 2013

Mr. Jayaprekash Pillai P On Phone To BSNL Trivandrum Service
On 13.08.2013 I have applied for a new broadband connection at the following address. so far connection is not installed for that reason is unknown to me.Kindly do the needful.
Jayaprekash Pillai P
TC 17/248 (1) CRA 165
Chadiyara, poojappura
Trivandrum

Reply
Customer care male
Mr. J ayaraj S CallsAug 15, 2013

Mr. J ayaraj S On Phone To BSNL Trivandrum Service
I have a WLL connection. My phone number is 0471 2913092. The instrument supplied to me was perpetually in complaint. Two times I got it repaired from BSNL office, Poojapura. Last month I have returned the instrument to Poojapura Office with a request for replacement. On telephonic enquiry I was told that the instrument is not available. My request is;
1) to provide me a telephone set at the earliest.
2) to with draw the bill for Rs.202/- ( fixed monthly charges + tax for the period during which I have not used the Phone.
My mobile number is 9847512891

Reply
Customer care male
Mr. George Mathew CallsAug 14, 2013

Mr. George Mathew On Phone To BSNL Trivandrum Service
Following sims which i have replaced to day, is not recharged yet. even after four hrs, as was promised

9400855269 micro
9446175623 ordinary

kindly do the needul
thanks

Reply
Customer care female
Ms. mariyamol CallsAug 05, 2013

Ms. mariyamol On Phone To BSNL Trivandrum Service
dear sir

I would like to strongly express my disappointment on the bad response from your side that, my phone connection (04942566330) was not working for last week which is really effecting on my daily contacts to my
family, The first time we had registered telephonic complaint two month
ago and visited one five week after that we had visited to the exchange itself a to enquare the situation how ever the response from the response the office side was vary poor and so far there is no action from your side to rectify the problem yet. so, I request you to take an immediately action

Reply
Customer care male
Mr. Sunilkumar K Dr CallsJul 26, 2013

Mr. Sunilkumar K Dr On Phone To BSNL Trivandrum Service
sir/madam,
i have applied for a landline connection on 16.7.13 at Ambalamukku customer care centre. as directed by the office, after five days i visited the SDE office ambalamukku(or peroorkada) near by and met the SDE. he agreeec to look into it and assured a response by monday.
that did not work. then again i visited the staute office (behind secretariate) where they asked me to approach office at Uppalam road (?).
i really feel sorry the way things are dealt.
if the connection is not possible, i may be informed accordingly
Hopping for a prompt reply

Reply
Customer care male
Mr. Prabodu Kumar CallsJul 17, 2013

Mr. Prabodu Kumar On Phone To BSNL Trivandrum Service
Our Landline Number : 0471 2224829

We register complaints as follows :

First Booked : Docket number : 18825950902 : Date :18.06.2013
Closed : Date : 19.06.2013


Second Booked : Docket number is 18854546292 : Date : 21.06.2013
Closed : 21.06.2013


Third Booked : Docket number is 18867796572 : Date : 22.06.2013
Till Now Not Working.

Please inform us.
What we want to do for this?

Reply
Customer care male
Mr. R S Ramaswamy Sarma CallsJul 10, 2013

Mr. R S Ramaswamy Sarma On Phone To BSNL Trivandrum Service
I applied for three G Internet connection on payment of Rs.252/-(Rupees two hundred and fifty two only) on
9th July 2013 at 12.00 a.m. and as on 10th July 7.00
p.m. no 3g connection was made for mobile number.9495 626563
I contacted the number several times the response was very very poor.
I am retired person aged 67 and I wasted my majority time for getting the new connection.
Please do the needful without further delay.

Reply
Customer care female
Ms. Sherly B CallsJul 09, 2013

Ms. Sherly B On Phone To BSNL Trivandrum Service
my mobile number is 9447892696. In my number a behter zindagi service is continuously renewing without my permission or option. This service is enabled in my number without my permission. I have requested many times for unsubscription of this service. Also my recharged balance is always decreasing without use. I already complained this, but this is still continuing.If this is continuing i am forced to gave up this connection. hence i request once again to stop behtur zindagi service (from the no.5567800100) and all other such paid services immediately.
Thanking you

Sherly B

Reply
Customer care female
Ms. Sankaran S CallsJul 04, 2013

Ms. Sankaran S On Phone To BSNL Trivandrum Service
Dear BSNL,The hardest thing that has now come is a person would have to wait at least five minutes before getting to talk to a executive. Now if its after ten pm they push you around in circles asking for option listing option in the menu from 1-9. This is addition to the various offers that are to listened whether one wants to hear them or not. Why.Why cant a person talk to a CE by pressing the option.I had unfortunately purchased a USB-3G card which was announced with much fan fare that would even work in the most remote part of the country. My USB does not work even 40km away from TVM .Pl help

Reply
Customer care male
Mr. SURAJGOPAN CallsJul 02, 2013

Mr. SURAJGOPAN On Phone To BSNL Trivandrum Service
dear sir/madam my telephone and internet(04702640212)connections has been out of order since June28.I have been complaining to chirayinkil BSNL office .now the technicians says underground cable fault.sir,I ASK ONE QUESTION
WHO REPAIR THE CABLE FAULT?

Reply
Customer care user complaints