Dstv Cape Town Customer Care Phone Number

Phone Number of Dstv Cape Town is 0215082222 / 084 402 1393 / .
Digital Satellite Television (DSTV) is satellite TV company in Africa. DSTV Company has released their services in 1995. Dstv is having its head office in Ferndale, Randburg, Southern Africa. DSTV provides Direct Broadcast Satellite services. DSTV set-top box manufactured by Altech UEC and Pace. Its latest set-top box allow customers to use XtraView. DSTV also released its High Definition set-top box in 24 July 2008. The services rendered by DSTV across South Africa including Cape Town for instance communal tv cable designing and distribution, Single View, Extra View, PVRs, Upgrades signal lost & Repair etc.

Contact Information Of DSTV In Cape Town


Valuable Contact Number for all General Inquiries
Phone Number: 0215082222

Contact Number for Johannesburg
Phone Number: + 27(0)11 369-7100

Additional Contact Number for General Support
Phone Number: 084 402 1393

If there happen wrong in servicing factors, DSTV officials are ready to face whatever is to be brought to them and welcoming those customers having such attitude on the below given address:
Cape Town
MultiChoice Customer Centre
Willie Faasen Avenue
N1 City
Monday to Friday: 0:700 –19:00
Saturday: 07:00 –18:00
Sunday: 09:00 –14:00

DSTV Services In Cape Town


DSTV

supplies some of the unparalleled services with one and only aim and objective of winning the hearts of customers such as:
  • Re-locations
  • Re-cabling
  • Extra View Setup
  • Trouble shooting
  • Re-installation
  • Plasma Mounting
  • Surround Sound setups
  • Loss of Signal strength
  • CCTV installations



Dstv Cape Town Address


The address of Dstv Cape Town is MultiChoice Subscriber Centre, Willie Faasen ave, N1 City, Cape Town, South Africa.

Dstv Cape Town Website


The Website of Dstv Cape Town is www.dstv.com.

Dstv Cape Town Customer Support Service Phone Number


The customer support phone number of Dstv Cape Town is 0215082222 / 084 402 1393 / (Click phone number to call).



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The postal and official address, email address and phone number (helpline) of Dstv Cape Town Service Center and Dstv Cape Town customer care number is given below. The helpline of Dstv Cape Town customer care number may or may not be toll free.

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Dstv Cape Town Phone Number Customer Service

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Dstv Cape Town Source of Knowledge


selfservice.dstv.com/contact-us
selfservice.dstv.com/
www.dstv.com

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Dstv Cape Town Customer Care Number Delineated Here With Complaints and Reviews

Customer care female
Ms. Adielah Ajam CallsJan 27, 2023

Ms. Adielah Ajam On Phone To Dstv Cape Town Service
Good Day

I have made a payment on my account yesterday R176 as a normally transfer. No payment was received and this morning another R10 because last week it showed payment R 175. 85 on wotsupp. This morning owing R185. 75. I am still disconnected for some reason payment is not received this is so unprofessional as I do payment every month via EFT.

Reply
Customer care female
Ms. Ann Turner CallsDec 23, 2019

Ms. Ann Turner On Phone To Dstv Cape Town Service
I have an E16-4 error message, but have checked my account, and I do not owe any money to Multichoice til Jan 7th, 2020. Please, can it be removed now?.

Reply
Customer care male
Mr. Meg Cowper-lewis CallsJun 14, 2017

Mr. Meg Cowper-lewis On Phone To Dstv Cape Town Service
Hi

I have a DSTV Easyview package. The sound on all channels on DSTV is ridiculously low (I can hardly hear it), but when switching to DSTV the sound nearly blows the roof off. Please can you tell me what to do in order to increase the sound volume of my DSTV. Thanks, Meg
0730268800 / 0284356565.

Reply
Customer care female
Ms. Soraya CallsSep 21, 2016

Ms. Soraya On Phone To Dstv Cape Town Service
Morning

please advise - i read on facebook that the subscriptions are free for one year

and if so - how do we process this.

Reply
Customer care female
Ms. Elise Conradie CallsSep 09, 2016

Ms. Elise Conradie On Phone To Dstv Cape Town Service
Hi I have got problems with my DSTV. I have a poor picture (flacky) and static electricity. It only effects certain channels. I have rebooted the decoder etc. Please help.

Reply
Customer care male
Mr. T P Van Schaik CallsSep 05, 2016

Mr. T P Van Schaik On Phone To Dstv Cape Town Service
Customer reference number 1359126. I have been a customer for many years. For the first time part of my service was cut off (no recording facility). When I phoned M/choice I was told there was R20. 02 owing and that I should go and pay P'n Pay that amount. When I did, I was told it was owing 'for insurance'. You have always debited my bank account in the past so why not this time? And why am I paying for 'insurance' when I do not need it and have never asked for it?.

Reply
Customer care male
Mr. Nkosincedile CallsAug 10, 2016

Mr. Nkosincedile On Phone To Dstv Cape Town Service
Hi DSTV, I NEED TO KNOW WHAT HAPPENS IF I NEED ANOTHER SATELITE DISH AND THE OLD ONE IS RUSTY FOR EXAMPLE, HOW MUCH DO I NEED TO PAY?.

Reply
Customer care male
Mr. Johan Swanepoel CallsAug 01, 2016

Mr. Johan Swanepoel On Phone To Dstv Cape Town Service
J Z Swanepoel. Customer no3940764. Tell: 0742029931. My M net Decoder is flashing a 0. This is the second time in two weeks that this has happened. Dstv Centre at N1 city can not reset the error. The first time i had to take my decoder in they tested it and found nothing wrong with it. They reset the services and it worked for a week. It started flashing a 0 again. I contacted them again and they tried to clear the error. I was told to bring it in again. Can you please see if this can be rectified witout me having to travel a 100km to have it reset.

Reply
Customer care male
Mr. Johan Swanepoel CallsAug 01, 2016

Mr. Johan Swanepoel On Phone To Dstv Cape Town Service
J Z Swanepoel. Customer no3940764. My M net Decoder is flashing a 0. This is the second time in two weeks that this has happened. Dstv Centre at N1 city can not reset the error. The first time i had to take my decoder in they tested it and found nothing wrong with it. They reset the services and it worked for a week. It started flashing a 0 again. I contacted them again and they tried to clear the error. I was told to bring it in again. Can you please see if this can be rectified witout me having to travel a 100km to have it reset.

Reply
Customer care male
Mr. Allan Kamanga CallsAug 01, 2016

Mr. Allan Kamanga On Phone To Dstv Cape Town Service
Am Allan Kamanga from 135 berry road I bought a dstv decoder at Tokai pic and pay. The shop manager gave me the number to call for help i tried this morning, but nothing pass through until my airtime finish before getting your assistance am stranded i do not know what to do for me to have your installation. I will be happy if my problem solved

Your customer

Allan

0603639304.

Reply
Customer care female
Ms. L Van Minnen CallsJul 16, 2016

Ms. L Van Minnen On Phone To Dstv Cape Town Service
As an M-Net subscriber we have Suidooster weekdays between Monday - Wednesday. However on Kyknet it is shown on a Thursday as well. I appreciate it very much that we are able to watch this program on M-Net, but why do we not have the full programs for the week. The same goes for Getroud met Rugby. M-Net has it on a Monday and a Friday yet on DSTV it is shown every day of the week. I do not see the logic in this. If you broadcast it on Mnet please give us the full content of the program. Look forward to hearing from you.

Reply
Customer care female
Ms. Sharon Kent CallsJul 14, 2016

Ms. Sharon Kent On Phone To Dstv Cape Town Service
Kindly re-submit the debit order on my absa account. My multichoice customer number is 47510249

Regards
Sharon Kent .

Reply
Customer care male
Mr. C B David CallsJul 09, 2016

Mr. C B David On Phone To Dstv Cape Town Service
Morning my name is C B David , please can you send me my dstv payment account number, i lost many of my documents including that, so i have been cut off form watching dstv because i cant find my payment acct number, please be so kind to email or SMS it to me for payment. Regards
C B David .

Reply
Customer care female
Ms. Stephanie Petersen CallsSep 28, 2015

Ms. Stephanie Petersen On Phone To Dstv Cape Town Service
Call me urgently please. Thanks.

Reply
Customer care male
Mr. Yucinda CallsSep 18, 2015

Dstv Cape Town IS NOT GIVING A GREAT SERVICE. TRYING TO CONTACT CUSTOMER SERVICE FOR TWO DAYS. MY DECODER HAS PROBLEMS SEARCHING FOR A FOOTPRINT. ACCOUNT IS IN ORDER, DEVICE IS IN ORDER BUT THE SERVICE FROM DSTV INACTIVE. COULD NOT ENJOY SOMETHING THAT IS PAID FOR.

Reply
Customer care male
Mr. B Soares CallsAug 08, 2015

Mr. B Soares On Phone To Dstv Cape Town Service
I have waited for one hour six minutes for the phone to be answered. and our subscription is disconnected for non payment when we have a debit order in place.

Reply
Customer care female
Ms. Shahida CallsAug 05, 2015

Ms. Shahida On Phone To Dstv Cape Town Service
For the third time since I have installed my Dish, I find that it is not working. I spoke to a consultant, but all he gave me were reasons as to why I have a problem, but not a solution to having a blue screen for two consecutive days. I paid my subscription fee timeously yet, I am unable to enjoy viewing- this is totally unacceptable Extremely dissatisfied.

Reply
Customer care female
Ms. Rayoline Van Rooy CallsAug 03, 2015

Ms. Rayoline Van Rooy On Phone To Dstv Cape Town Service
Good day my decoder is been off since Saturday due to power failure at my house and cooed not watch anything my smart card number 1025678207 ID number 740190151088. I am staying at 37 Doreen Street Valhalla Park and the other thing is i do not get any mail from you because you have the wrong address the above address is wright. Will you please help out thanx.

Reply
Customer care female
Ms. R Kooiker CallsJul 30, 2015

Ms. R Kooiker On Phone To Dstv Cape Town Service
I called twice on 30 June to cancel Premium subscription and I did not need the service for three weeks. Was told it could only be done on 3RD July as my account runs from then. This was not done and called back on the 20 July to ask why was told I had to call back on the day. What bullshit that one has to call from overseas when you notify the company ahead. Can't reconnect because my count is in arrears. this is how you treat a premium customer for the past five years.

Reply
Customer care female
Ms. Jacqueline Titus CallsApr 11, 2015

Ms. Jacqueline Titus On Phone To Dstv Cape Town Service
I'm a premium subscriber who all of a sudden cannot watch channels 101 - 106, no super sport one or 2. What is going on. This is not good service at all.

Reply
Customer care male
Mr. Baikuntha Bihari Rath CallsFeb 06, 2015

Mr. Baikuntha Bihari Rath On Phone To Dstv Cape Town Service
I am Baikuntha Bihari Rath. My Dstv ID -01506485474. I want to see all Chanel separate price list (with all Oriya Chanel ). If you send me my mail ID then i will be happy.

Reply
Customer care male
Mr. Quintin CallsOct 12, 2014

Mr. Quintin On Phone To Dstv Cape Town Service
My decoder does not want to turn on. The red light remains on the whole time. Do not want to go to green light. Please help. 0814747966.

Reply
Customer care female
Ms. Jeongmee Rho CallsOct 12, 2013

Ms. Jeongmee Rho On Phone To Dstv Cape Town Service
Dear Sir/Madam, I have paid my DSTV account yesterday, but there is no connection even to day.it happened several times so far.
Please solve this problem as soon as possible. 0795579639
or E-mail address kiseong.song@daewooenc.com
Pinelands Capetown

ID number M29764833

Reply
Customer care female
Ms. Ms NB Mali CallsOct 05, 2013

Ms. Ms NB Mali On Phone To Dstv Cape Town Service
I made my payment on the 03/10/2013 then today I got home, my account has been deactivated due to non payment still have no service wen I call the call centre they put me on hold for hours using all my airtime I even emailed, but no response. Can you please call me on 0787358720 am really getting annoyed now.

Reply
Customer care female
Ms. DDD CallsSep 13, 2013

Ms. DDD On Phone To Dstv Cape Town Service
Called DSTV call centre one August 2013 to arrange for a technician to reset my MNET decoder (separate from my DSTV)and a tech called me twice and both times never pitched - i have emailed several times regarding this matter - finally after informing them I am going to report this matter to the media did a tech call and only on the 12th September 2013 was this matter sorted, now i am requesting a refund for my MNET sub for the month of August and the 11 days in September - no response on my emails sent - yet when we connect, they charge us per day...but yet my d/order is deducted promply each month.....

Reply
Customer care male
Mr. Meldin CallsJul 08, 2013

Mr. Meldin On Phone To Dstv Cape Town Service
Hi there, on Monday the 1st July my dstv account were deactivated and on Tuesday the 2nd July I paid R665 @ Shoprite, Vredenburg branch. It is now the 7th of July and I still can not watch tv. And I tried to fone you guys, but waiting for 7-10 min every time for someone to help is not a nice thing.

Reply
Customer care female
Ms. MRS K SULAYMAN CallsJul 08, 2013

Ms. MRS K SULAYMAN On Phone To Dstv Cape Town Service
I phoned out R100 airtime for day to be put on hold tried the SMS number seven times and still no reply i paid my account and its still not active i feel the need to take matters further.please do contact me 0721033575

Reply
Customer care female
Ms. Lynn CallsJul 05, 2013

Ms. Lynn On Phone To Dstv Cape Town Service
I have had the same problem with DSTV that has been dragging on for more than one Year now, where they do not allocate my payments correct then suspending my account on a monthly basis leaving me to call them every month for mre than a year now. I am at the point of going to there manangers if this is not sorted immediately if nothing gets done I am going to take this further, I still have my correspondence with various people at DSTV so I am inserting all when taking this further.
0214089916

Reply
Customer care female
Ms. Nurjanah CallsJun 28, 2013

Ms. Nurjanah On Phone To Dstv Cape Town Service
I made my payment @ 13:44pm on the 28/06/2013, but still have no service wen I call the call centre they put me on hold for hours using all my airtime. CCan you please call me on 0716096654 thank you

Reply
Customer care male
Mr. Randall CallsJun 20, 2013

Mr. Randall On Phone To Dstv Cape Town Service
Dear Sir/Madam, I have paid my dstv account and there is still an error on my screen, the error nr is E16-4.can you please sort this problem out otherwise you leave me no choice to cancel my account, this is the 5th time this happend, please do contact me on 0712542382

Reply
Customer care female
Ms. shereen Rustin CallsMay 24, 2013

Ms. shereen Rustin On Phone To Dstv Cape Town Service
Dear sir/madam. I have taken out the full premium package of your Dstv service,unfortunately I am paying R630 for viewing less than 30 channels of the the premium package. Can you please set this matter straight otherwise you leave me no option to cancel your services. Shereen Rustin 0799152056

Reply
Customer care user complaints