AIS Thailand Customer Service Phone Number

Phone Number of AIS Thailand is +66 0-2299-5000 .
AIS Thailand originally Advanced Info Service PCL is a GSM Mobile phone operator in Thailand. It offer telecommunication services like mobile phone telephony, fixed line telephony. The company has thirty five million subscribers till December 2012. It was started in April 1986 as computer rental enterprises. AIS introduced analog 900 MHz phone services in the year 1990 and became the first company to allow its subscribers to use GSM 900 frequency. It is managed by the InTouch plc with its head office in Samsen Nai, Phayathai, Bangkok. Some of its associate companies are Advanced Contact Center Company Limited (ACC), Advanced Datanetwork Communications Company Limited (ADC), DataNetwork Solutions Company Limited (DNS) and Digital Phone Company Limited (DPC). The company is owned by number of members such as InTouch plc which holds 40.45 percent stake and a group of Three companies namely Singapore Telecommunications, Thai Trust Fund and OCBC Nominees holds 23.32 percent stake and the rest is owned by many others.

Cellular Services Offered By AIS Thailand


AIS Thailand provide services under different categories that consists of follows:
  • Prepaid Services: AIS Thailand provide prepaid network to customers. The prepaid services are aimed to provide freedom to subscribers of choosing the desired plans that suits them better and pay accordingly. AIS Thailand provide prepaid services in different plans and packages.
  • Postpaid Service: AIS Thailand provide, postpaid services to subscribers on monthly plans. The postpaid services are meant to provide uninterrupted services to subscribers. The postpaid customers are empowered to make international calls as the roaming facility is available on postpaid services.
  • Mobile Internet: AIS Thailand provide mobile internet services to customers under various speeds that include the latest 4G speed as well.

Customer Care Contacts Of AIS Thailand


Telephone Number: 0-2299-5000
The office hours are: Monday - Friday from 8:30am. - 5:30pm.

Applications Of AIS Thailand


AIS Thailand provide different applications for smart phones and tablets. The applications are easy to install as they carry a inbuilt installation software. To know more about the application service of AIS Thailand do visit the link: https://digital.ais.co.th/


AIS Thailand Address


The address of AIS Thailand is 414 Phaholyothin Road, Phayathai, Bangkok 10400 Thailand.

AIS Thailand Website


The Website of AIS Thailand is www.ais.co.th.

AIS Thailand Customer Support Service Phone Number


The customer support phone number of AIS Thailand is +66 0-2299-5000 (Click phone number to call).



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AIS Thailand Phone Number Customer Service

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AIS Thailand Source of Knowledge


www.ais.co.th/en/
www.ais.co.th

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AIS Thailand Customer Service Number Delineated Here With Complaints and Reviews

Customer care male
Mr. Rattana Forselv CallsApr 26, 2018

Mr. Rattana Forselv On Phone To AIS Thailand Service
Losing money from phone with few calls, why?

0819472186.

Reply
Customer care male
Mr. Caratanase Adrian CallsNov 20, 2017

Mr. Caratanase Adrian On Phone To AIS Thailand Service
What moderation. give my money back in credit you thiefs.

Reply
Customer care male
Mr. Caratanase Adrian CallsNov 20, 2017

Mr. Caratanase Adrian On Phone To AIS Thailand Service
Fu. K you whill tacke all my money. From 806 bath in three days you tack 146 for noting becose y have activate option for USA and canada. I expect explanation from your side.

Reply
Customer care male
Mr. Caratanase Adrian CallsNov 20, 2017

Mr. Caratanase Adrian On Phone To AIS Thailand Service
What moderation you ar doing i lose my money from cedit dayli. What hapen?923897829 this is my phone nr you ceck what hapen stop stiling my money.

Reply
Customer care male
Mr. Caratanase Adrian CallsNov 20, 2017

Mr. Caratanase Adrian On Phone To AIS Thailand Service
You stilling my money i waiting the answer from AIS and money back.

Reply
Customer care male
Mr. Caratanase Adrian CallsNov 20, 2017

Mr. Caratanase Adrian On Phone To AIS Thailand Service
You f. K continu to still my money from SIM credit. You gate 146bath for noting. Why. Whay. What hapen.

Reply
Customer care male
Mr. Caratanase Adrian CallsNov 20, 2017

Mr. Caratanase Adrian On Phone To AIS Thailand Service
Why did you company still from credit after i activat the option * 111*358in Usa and Canada you gate from mi in three days 116 bhat that is stilling i expect expanation end money back in credit if you did not do i whill shot down SIM card. Is not fair once i using montly overseas and is not so cip.

Reply
Customer care male
Mr. Addy CallsJun 30, 2016

Mr. Addy On Phone To AIS Thailand Service
I have deleted ais app from my phone because it is very intrusive and requires 23 permissions.

Reply
Customer care male
Mr. Malcolm John Roberts CallsJun 18, 2016

Mr. Malcolm John Roberts On Phone To AIS Thailand Service
I have an AIS mobile phone. I am in Australia. Can I top up my phone by internet.

Reply
Customer care male
Mr. Thomas Hill CallsSep 29, 2015

Mr. Thomas Hill On Phone To AIS Thailand Service
HiAfter contacting customer service so many times visiting your Ais shop requesting why Ais Internet is deteriorating every month and not been given any real reasons, except we have problem with our Ipad settings ? Half the time it's on Another carrier. THE. Plus when paying Ais did not set the Internet for us when paid for, we had to remind the office at our cost of a call each time bad service. News for you we haven given you up, and gone over to DTEC, Brilliant Internet reception, nice customer service. And less money. We are now recommending all our friends to change as well in Isaan to DTEC so they get there moneys worth And good reception, which AIS certainly do not have and customer service is so poor Regards Tom Hill.

Reply
Customer care male
Mr. Shane CallsSep 16, 2015

Mr. Shane On Phone To AIS Thailand Service
I am currently in Australia and my prepaid credit is diminishing and I haven't made any calls and my packet data is shut. Why? Can I Call your 1175 call centre from overseas without charge?.

Reply
Customer care male
Mr. Stephen Young CallsAug 15, 2015

Mr. Stephen Young On Phone To AIS Thailand Service
Currently in australia, mobile 0988543094 has call barring on can not remove and can not call you due to barring. Can this be removed from your end. Australian mobile 61418524749regards.

Reply
Customer care male
Mr. Geens Sven Micheal CallsDec 25, 2014

Mr. Geens Sven Micheal On Phone To AIS Thailand Service
Dear Sir/Madame, I've been a customer of your company for several years now. At the end of October 2014, my Thai number (089 5198379), which I had "frozen" for a few months, was reactivated and used for about one month, ONLY in ThailandI left Thailand on November 16th and I removed the AIS SIM card from my phoneYet, my wife now receives a bill for "international roaming" for 473 THBAddress: 71/1 Ratcha Uthid soi 8Tambon WatketChiang Mai 50000In my opinion, this is impossible, because I took the SIM card out of the phone. I urge you to check this bill and explain to me where these costs for international roaming are coming fromPlease send your answer to my personal e-mail: sven_geens@hotmail.com.Thank youSven Micheal Geens.

Reply
Customer care male
Mr. David Shorthouse CallsNov 27, 2014

Mr. David Shorthouse On Phone To AIS Thailand Service
I live in Salakphet on koh chang and the 3G coverage is dismal I worked for Nokia before retiring and we would never leave such a bad service on any bodies network. If I had my works mobile I could tell you which cells are not performing with the network manager. Please investigate as I have no WiFI available.

Reply
Customer care male
Mr. John Herrero Smith CallsOct 27, 2014

Mr. John Herrero Smith On Phone To AIS Thailand Service
Hi,I am in Singapore and my AIS package has stopped working. I tried to call several times, but the AIS employee did not understand the problem. I explained that I had 59 text saying I was on the wrong network call 6622719000 which I did, at first it was only my Internet/WhatsApp that stopped, the employee said someone would call back. No one did, and then later Sunday the full system including making calls and text stopped, and I cannot make an outgoing call at all. I am away from BKK my home and cannot communicate with anyone. I did go to your AIS store in Silom and asked for a ten day cover for my time in Singapore, he said it would be 2x5 day packages, but I think the second package has not happened, I need a connection please.

Reply
Customer care male
Mr. David Haahr CallsNov 12, 2013

Mr. David Haahr On Phone To AIS Thailand Service
Dear customer service. I have ais phone service prepaid. I have a current balance of baht however it states it is only good you til November, And then i loose my calling service i do not you derstand i paid for calling service and as long as i have a balance that is what i expect to have. The ability to call and use my phone please make the correction now or refund my money. David.

Reply
Customer care male
Mr. Mac Malherbe CallsAug 27, 2013

Mr. Mac Malherbe On Phone To AIS Thailand Service
Good day;

I am a very regular South African visitor in Thailand. I visited your country in 2002 for the first time. I've been employed in the retail sector in South Africa since 1988.

I visited your outlet at Robinsons in Trang today and was absolutely shocked at the blatant rude way in which I was treated by your female employees.I had a question regarding the installation of my 3G modem which I bought at your outlet in Pattaya recently. I took my laptop with thinking your staff could assist me at the counter. All of them just walked away and went to the other side of the counter leaving me feeling helpless. It was shocking to say the least and your outlet in Trang will never see me again.

Regards;

Reply
Customer care male
Mr. John Banks Says Nov 21, 2014

Hi, mac. Are you black-African?
It's not only ais but the culture in general that's very racist indeed, and the darker your skin the less respect you get. They even look down on their own darker-skinned people.
They show more respect to white westerners because they believe that all of European origin are born rich; a delusion that the majority of white foreigners do little to correct.

Reply
Customer care user complaints