Allen Roth Customer Service Phone Number

Phone Number of Allen Roth is 855-326-1171 .
Allen + Roth is the company that manufactures the products on order to cover the window as one kind of home decor who designs the cover for windows with different shades these are cassette roman shades, Cellular shades, cellular verticals, classic roman shades, horizontal shadings, horizontal true woods, horizontal faux woods, vertical blinds – fabric, vertical blinds – vinyl, vertical shadings, natural shades, pleated shades, roller shades and panel tracks. All these products are assembled in USA.

Some Valuable Contacting Information Allen Roth


Contact Number for General Inquiries
Phone: 855-326-1171

Contact Number for Inquires for General Services
Phone: 1-800-4556937

Supplementary Contact Number for Services
Phone: 855-672-4957

Allen + Roth Product Features:


Allen + Roth products are produced with limited lifetime warranty as starts from 90 days to 5 years. During the warranty period the CPSC label should not be removed. All the information provided by the customer for the order that is taken very confidentially never is shared. The brochures can be seen on website or by visiting the nearest store.

Allen + Roth Product Services:


Customers can measured their window and can make order as per the measurement, but the products are manufactured on order, once order is started to manufacture, order cannot be canceled, returned or refunded. The manufacturing of products is started as soon the payment is confirmed. There is the facility of free shipping on ground floor within 50 United States with the sales tax, but shipping service is not available for PO Boxes, APO Addresses and Internationally. Parts related to the product can also be ordered.

Allen + Roth Corporate Address Support:


Allen + Roth Custom Treatments, 8801 Corporate Square Court, Jacksonville, FL 32216 is the address of Allen + Roth.

Allen + Roth Web address Support:


Allen + Roth Web address is www.allenandrothcustomtreatments.com to explore deeply and to know the address of nearest store.

Allen + Roth Customer Number Support:


Allen + Roth can be contacted by dialing 1-800-445-6937 and 855-672-4957, these numbers may be paid and available Monday to Friday 8:30 am to 5:00 pm. EST.


Allen Roth Address


The address of Allen Roth is Allen + Roth Custom Treatments, 8801 Corporate Square Court, Jacksonville, FL 32216.

Allen Roth Website


The Website of Allen Roth is www.allenandrothcustomtreatments.com.

Allen Roth Customer Support Service Phone Number


The customer support phone number of Allen Roth is 855-326-1171 (Click phone number to call).


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Allen Roth Phone Number Customer Service

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Allen Roth Source of Knowledge


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Allen Roth Customer Service Number Delineated Here With Complaints and Reviews

Customer care male
Mr. Richard Rounsavelle CallsFeb 15, 2022

Mr. Richard Rounsavelle On Phone To Allen Roth Service
New gas fire table modelGAD17102L has surface damage in spite of being coveted all the time when not in use. Purchases from Lowes in Carlsbad CA in July.

Reply
Customer care female
Ms. Holly Beton CallsSep 22, 2019

Ms. Holly Beton On Phone To Allen Roth Service
I purchased an Allen + Roth slate-top firepit model FTB-511148C from Lowes, the fire bowl rusted through, I'm wondering if I can order a new fire bowl. Please let me know, Thank You. Holly Beton .

Reply
Customer care male
Mr. Eugene Winfree CallsSep 08, 2019

Mr. Eugene Winfree On Phone To Allen Roth Service
My wife bought curtains at Lowes they only had two panels we need two more and I have looked all over and have not found any. The Allen + Roth item number is 0792476. Please help my wife really likes these curtains. Thank you
Eugene F. Winfree
US ARMY SSG (Retired)
Cell Phone is 540-419-7619.

Reply
Customer care female
Ms. Holly Thomason CallsJul 04, 2019

Ms. Holly Thomason On Phone To Allen Roth Service
Hey we have purchased six boxes of the Edison bulb outdoor string lights from our local lowes. We put them on our front porch and patio in our yard. We made the purchase before our wedding in may. When we got home we plugged them in and almost all of the bulbs are out. They were really expensive and now lowes will not return because of the time frame. We are really disappointed and it was a lot of work hanging all of them and loosing money on lights that do not work.

Reply
Customer care female
Ms. Julie Peterson CallsJun 28, 2019

Ms. Julie Peterson On Phone To Allen Roth Service
Hi we bought just under a year ago a Allen and Roth Northvale 38-inch W 40000-BTU Brown Tabletop Steel Propane gas fire table, and the top is peeling off like paper. We went to Lowes and they said we had to contact the manufacturer and was wandering if you could help in returning this product. We had it covered during the winter and I have looked at the comments for this product and everyone has had this problem with this particular product. We do not make a lot of money and had purchased this with the chairs and cost a lot and would like it to last more than a year I appreciate your time in advance.

Allen Roth Phone Number Customer Care Service
Reply
Customer care female
Ms. Janice Gelenter CallsJun 15, 2019

Ms. Janice Gelenter On Phone To Allen Roth Service
I would like you to look into why I cannot change my custom valance to a different color and pay the cost I was previously given - I was told $11. 88 and two days later they (lowes) said I lost the sale and you will now be charging me $160 I just had these delivered last week and do not think this is fair after spending over $600 - I just want to pay a fair price - I love them so much, but the color I chose was not right for the valance and just want white.

Reply
Customer care female
Ms. Kara Wehrli CallsMay 26, 2019

Ms. Kara Wehrli On Phone To Allen Roth Service
We purchased a Franks with a fire pit in it last June. The table top bubbled and peeled. I contacted you, was given a warranty number to exchange. I did that about three weeks ago. Now the new table is doing the same exact thing. The table is junk I want my money back so I can buy a completely different set.

Reply
Customer care female
Ms. Toni Hopper CallsApr 16, 2019

Ms. Toni Hopper On Phone To Allen Roth Service
I have been trying to find a laminate flooring I purchased from Lowe's and they are not able to help me. Appears the flooring has been discontinued and I have contacted their corp office with no solution. The flooring is 0392045 handscraped saddle hickory. I am short a few boxes to finish my home. Are you able to let me know where I may find this or cross reference another to match? Thanks, Toni Hopper .

Reply
Customer care female
Ms. Dianne Workman CallsApr 05, 2019

Ms. Dianne Workman On Phone To Allen Roth Service
My name is Dianne Workman . I purchased a ten x 12 canvas gazebo at Lowes in May of last year. About three weeks ago a strong wind came and pulled our gazebo out off the concrete and rolled it several times The majority of the iron pieces, the smaller ones were very heavily damaged, bent or broken. The canvas has some rip, but I can use that, if I can get it back up. What I am asking is, if there is anyway you could send some replacement parts to allow us to use this. If you are unable to help, I do understand that you are in business to make a profit and this is not something you would do on a normal basis. Thank you for taking the time, your valuable time, to read this. Old parts from a return or something else that would work. I will include my address, if you need to send some paperwork. Dianne Workman
5105 Edna Lanier Road
Garfield, GA 30425.

Reply
Customer care male
Mr. Walter Dachowski CallsJun 19, 2017

Mr. Walter Dachowski On Phone To Allen Roth Service
Paid alot of money for patio furniture that i thought would last for year's, when my wife sat on one of the chairs the weld broke .

Reply
Customer care male
Mr. David Humpal CallsJul 01, 2018

Mr. David Humpal On Phone To Allen Roth Service
Hello,
I purchased a allen and roth umbrella USA38A278ZT-IS-J. The bottom pole bent
and I would like to get it replaced. Looked on-line, but can not find one for
it. Is there any way you can help me. Thank you.

Reply
Customer care female
Ms. Charlotte CallsJun 12, 2017

Ms. Charlotte On Phone To Allen Roth Service
I purchased an Allen and Roth outdoor table lamp last summer. It was properly stored inside for the winter. When I set it up hoping the solar panel would charge, it didn't. I carried to Lowe's to purchase a replacement battery. The CSR had never seen one that size and suggested I contact Allen and Roth; however, the only "contact" link I could find resulted in a rude reply by e-mail that I had reached their custom curtain/blind department and take the lamp back to Lowe's Well, I re-read the insert which said the panel could be charged by sunlight or the enclosed cord. I looked in the box for the cord--NO CORD. Now I am back to Lowe's saying to contact A and R, which will probably result in telling me to go back to Lowe's. SUCH POOR CUSTOMER SERVICE.

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Customer care female
Ms. Diane Pape CallsJun 25, 2018

Ms. Diane Pape On Phone To Allen Roth Service
I purchased a very expensive patio umbrella two years ago and the rope broke,
how can I get this fixed, I love the umbrella.

Reply
Customer care male
Mr. Gerald Schwartz CallsMar 05, 2018

Mr. Gerald Schwartz On Phone To Allen Roth Service
Looking to purchase two switch plates;, but unable to fine them anywhere. The two plates I am looking for are: 1. 0689480 )three switch opening). 2. 0689481 )four switch opening). Could anyone tell me if they can be ordered? What are there cost? I tried every Lowes around, and none carry these plates. Thank you,
Gerald Schwartz ,
Sparta, MI. 49345.

Reply
Customer care male
Mr. Jordan Steel CallsJun 04, 2017

Mr. Jordan Steel On Phone To Allen Roth Service
I bought a gazebo a little over a year ago and it rained the other day and now my Gazebo has holes in it. It lasted all summer last year and we put the panels away in the winter and now the first heavy rain it legit has holes in it. I am very confused because on the website it says protection from the rain. I feel this is very misleading and a cheap product considering I spend over 1000$ on it. Please can anything be replaced or warranteed ?

Jordan Steel .

Reply
Customer care female
Ms. Rhyna Coleman CallsJun 03, 2017

Ms. Rhyna Coleman On Phone To Allen Roth Service
Hello, we had purchased your Allen and Roth 12 x ten gazebo from Lowe's in Alberta, Canada. We had just purchased this product about a month ago. We set the gazebo up according to the instructions that were given, we secured it to the deck properly. We then had a wind storm come through and the gazebo did not stand up to the wind at all. We came home to find it completely destroyed. We are not very impressed that we set up and secured your product correctly and the first wind storm we have it does not stand up at all. So we spent $600. 00 to have it up for a month. I have attached photos to show you the before and after of your product. We are now having to purchase another gazebo to replace your product which I do not think we should have to. If your company can please respond that would be greatly appreciated.

Reply
Customer care female
Ms. Julie Robinson CallsMay 29, 2017

Ms. Julie Robinson On Phone To Allen Roth Service
I have a 10x12 gazebo I have bought two replacement canopies and you have sent me two because the two I've bought have had problems so that's four canopies in 18 months and it really doesn't take much for them to tear already in the past month I have had two tear if you look at your records you will see how many I have had there must be something wrong with the way they are made or a fault in the fabric. My phone 519 330 0041 the gazebo I have is 12x10 wicker item 732505 model GZ815PST-C2.

Reply
Customer care male
Mr. Lloyd Gardner CallsOct 27, 2017

Mr. Lloyd Gardner On Phone To Allen Roth Service
MY FIREPLACE MODEL NUMBER F12-B-031-071A WILL START AND HEATER WILL WORK FOR ABOUT five MINUTES AND THEN THE HEATER PORTION TURNS OFF. I HAVE TRIED UNPLUGGING TO RESET BUT THE PROBLEM STILL EXISTS. WHAT IS CAUSING THIS PROBLEM AND HOW DO I FIX IT.

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Customer care female
Ms. Kathleen Sabol CallsMay 25, 2017

I purchased an Allen Roth gazebo and the one leg hole was stripped. My husband called to have another one sent before the holiday and it came on Thursday. The Fed Ex guy had me check it just in case and we found out it was the wrong leg even though it was marked with the letter "A". The one they sent was too long and not as wide as what I needed so he took it back. I then called the company and three times were put on hold with three different people (Victoria, Miranda, and Makenzie). Finally they said they would ship another leg out, but it will take three days. I have 67 people coming from all over the US for an anniversary on Memorial Day and my whole patio will be in shambles due to this delay. I think they should ship it overnight since the two mistakes were caused by the company.

Reply
Customer care female
Ms. Rebecca Potvin CallsMay 23, 2017

Ms. Rebecca Potvin On Phone To Allen Roth Service
I'm looking to purchase the Pardini Loveseat. I have the fullset, but now that we've moved and have completed our landscaping I require more furniture. Is the loveseat still available?

Thank you
Rebecca.

Reply
Customer care female
Ms. sharon mann CallsFeb 22, 2017

Ms. sharon mann On Phone To Allen Roth Service
I purchased a vintage ceiling light above my table and I need a replacement globe Lowe's does not carry them where do I get replacement Globes from

Reply
Customer care female
Ms. Sherry Keller CallsJan 30, 2018

Ms. Sherry Keller On Phone To Allen Roth Service
I bought three of your Allen and Roth BarrBridge carpets. One area rug and two runners, five by seven by six in and the two eight foot runners I am very upset extremely disappointed in the quality? that your company is putting out. My husband is an attorney I have always purchased Allen and Roth for the simple fact that I like your style, but this is concerning the quality that's being put out here by your company.

Reply
Customer care female
Ms. Leesa Wolowidnyk CallsJun 03, 2018

Ms. Leesa Wolowidnyk On Phone To Allen Roth Service
I purchased a Claremont four piece patio set model 13161624 last year. I am pleased with the furniture itself, but find the seating cushions of poor quality and not holding their shape. When I complained to Lowes they said there have been other complaints regarding the same and to contact you. I do not want to write any reviews on your product until hearing back on your thoughts. Thank you.

Reply
Customer care female
Ms. Mary Ann Nelson CallsJan 23, 2018

Ms. Mary Ann Nelson On Phone To Allen Roth Service
We bought 16 two 1/2 inch Allen and Roth blinds a year ago. four of the blinds have failed Very disappointed. Only used six months out of the year Thoight Lowes would let us exchange them for four new ones seemed like they weren't behind the product. Told us to check the website fix my nlinds.

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Customer care male
Mr. Roman Sheinberg CallsMay 22, 2018

Mr. Roman Sheinberg On Phone To Allen Roth Service
Need replacement top for 16ft round gazebo.

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Customer care female
Ms. Stacie Henry CallsSep 10, 2017

Ms. Stacie Henry On Phone To Allen Roth Service
I need two of the glass shades that fit pendant lights 0348489 Bristow Mini Pendant. Lowes does not carry and I should not have to buy a whole new fixture. One came chipped in our package, but hubby had already started assembly and Lowe's wouldn't exchange. Very frustrating that I've searched the web and cannot find a way to order parts We have four pendant lights and two of the 3-pendant light bars in our kitchen/dining area that match - too expensive to replace the entire set so that we have a proper looking home.

Reply
Customer care male
Mr. Jason CallsDec 03, 2017

Mr. Jason On Phone To Allen Roth Service
Hi, I am looking for a replacement bowl for my outdoor fire pit made you. It is the 36" square wood burning fire pit. Unfortunately my dog chewed the cover up and the weather has taken its toll on the bowl quickly and rotted out. Please advise how I can obtain a new bowl and cover. SKU 10740909S, Mfr part FTB-511148C.

Reply
Customer care female
Ms. Kamaljit Pabla CallsJul 07, 2017

Ms. Kamaljit Pabla On Phone To Allen Roth Service
Everytime I try to call for assistance, the call is dropped. WHAT AM I TO DO?.

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Customer care female
Ms. Kamaljit Pabla CallsJul 07, 2017

Ms. Kamaljit Pabla On Phone To Allen Roth Service
I purchased a patio set. It is the four piece Norland 729917, and manufacturer part number MCS60150. There we are trying to put it together and the holes do not line up, four of the CC screws are missing and we are missing part J (the support for the loveseat) along with the instructions. WHAT ARE WE TO DO?.

Reply
Customer care male
Mr. Chris Tricoff CallsSep 20, 2016

Mr. Chris Tricoff On Phone To Allen Roth Service
I HAVE LED DECK LIGHTS MODEL LRU-E-12 THAT NEED THE LED LIGHTS REPLACED. DO YOU HAVE REPLACEMENT LIGHTS OR KNOW WHERE I CAN PURCHASE 313-348-1356.

Reply
Customer care male
Mr. Tim Ramus CallsSep 05, 2016

Mr. Tim Ramus On Phone To Allen Roth Service
I would like to find out if I can get replacement swivel bases for two
Allen + Roth Stafford patio barstool chairs. The model number is D12325. The chair are approx. 5yr old and both bases are cracked, and one is broken.

Reply
Customer care male
Mr. Travis Peck CallsSep 04, 2016

Mr. Travis Peck On Phone To Allen Roth Service
I purchased a 3-light linear chandelier candelabra lineal de three Lucas 339927 from lowes and recently one of the lamp shades shattered when re installing it from changing the light bulb. I have been unable to find and secure one replacement light shade. I would like a single clear glass lampshade mailed to 384 Fencepost lane, palmyra pa. 17078
Thank you
Travis Peck .

Reply
Customer care male
Mr. Kenneth Keener CallsAug 28, 2016

Mr. Kenneth Keener On Phone To Allen Roth Service
Good morning

I recently purchased eight Allen and Roth Faux blinds for my home and I am very pleased with the quality of your products. Unfortunately, I broke one of the valances to the 36" long Faux Wood Blind, (0329757). Would you please tell me how much a replacement valance would be so I can complete the installation of the wood blind?

My address is 202 Charlie Way, Weatherford, TX 76087

Thank you for your help and take care. Kenneth Keener .

Reply
Customer care female
Ms. Pat Carbone CallsAug 18, 2016

Ms. Pat Carbone On Phone To Allen Roth Service
Hi

This is not a complaint, but a question. I am looking for the privacy screen which was sold at Lowe's. All Lowe's are out of stock and was wondering If you have any available for sale

Thank You

Pat.

Reply
Customer care male
Mr. Robert Cirasa CallsAug 15, 2016

Mr. Robert Cirasa On Phone To Allen Roth Service
I've just been told by an Allen and Roth representative (Chandler) that a replacement remote for one of their ceiling fans (model L1194BN) is, along with the fan itself, no longer available anywhere. I inferred from his tone and manner that he was simply saying he couldn't see the model in his inventory list and that he didn't want to bother with investigating further. Can anyone provide more thorough assistance?.

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Customer care male
Mr. Rainer Knippscheer CallsAug 15, 2016

Mr. Rainer Knippscheer On Phone To Allen Roth Service
I purchased a set of (4) aluminum swivel bar chairs about 18 months ago
at Lowes and (2) have completely failed and the third is about to break. Have you had any other complaints for this product?.

Reply
Customer care female
Ms. Elaine Washington CallsJul 28, 2016

Ms. Elaine Washington On Phone To Allen Roth Service
Hi there. I purchased a patio set from Lowes in Newmarket, Ont. 15 days ago. Alan and Roth Kingsbrae rectangular dining set. We had a rain storm today and the glass top completely shattered. Is there a warranty on this or do I have to purchase a new glass top ?is this an item that is available?please do let me know. Elaine Washington
905 852-6563.

Reply
Customer care female
Ms. Cathy Agan CallsJul 15, 2016

Ms. Cathy Agan On Phone To Allen Roth Service
I have an Allen and Roth Patio table, Safford, model 1138-2. I have broken the glass top and need to replace it. Is it possible to replace the glass? I have been searching for the right department, but no luck so far. This table was a mother's day gift about three years ago and I want to keep it. Please help if you can. Thank You.

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Customer care female
Ms. Cynthia Lauharn CallsJul 14, 2016

Ms. Cynthia Lauharn On Phone To Allen Roth Service
I recently purchased your steel gazebo from Lowe's. This afternoon the frame was damaged in high winds. I was curious as to whether you sale replacement parts. We really liked it for the eight days we got to use it. Thanks.

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Customer care female
Ms. Lindsay Weatherbee CallsJul 13, 2016

Ms. Lindsay Weatherbee On Phone To Allen Roth Service
I just purchased a drapery rod of yours. However, it did not come with the matching screws. Id like to have them match. Could you please ship me a set of screws for item number
0275105. Pleae let me know if this is possible. Thank you.

Reply
Customer care male
Mr. Richard Burry CallsJul 10, 2016

Please Help During a recent bathroom renovation. We purchased a Allen Roth lighting fixture 0650129. We love the lighting fixture and the light it produces. But our major frustration is the lamp shades. Two have fallen off and smashed into the sink. This light assembly was purchased two months ago. This is not acceptable. How do we obtain new shades that will not fall out?.

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Customer care female
Ms. Ann Maxwell CallsJul 05, 2016

Ms. Ann Maxwell On Phone To Allen Roth Service
Hello, I am trying to order fabric samples or swatches for a customer. I am a Lowe's associate (1894) and the wait times to talk to someone on your toll-free number this morning are RIDICULOUS Please call me, or email me, and tell me how to do this. I cannot find it on any of the allen roth websites I have checked. Thanks.

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Customer care female
Ms. Vicki CallsJul 05, 2016

Ms. Vicki On Phone To Allen Roth Service
I need a replacement clear glass jar for model 575041 - Country Cottage Multi-Light Clear Glass Jar Pendant. I checked with Lowe's and they do not carry. Please advise where I may order. Love this light fixture and hope I can purchase replacement jars.

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Customer care female
Ms. Lisa Lazarus CallsJul 05, 2016

Ms. Lisa Lazarus On Phone To Allen Roth Service
Our Gatewood Aluminum table and four chairs has faded in blotches and it looks horrible. We keep it clean with only fresh water. Due to the wood-like pattern it will be nearly impossible to repaint.

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Customer care male
Mr. Vince Kaiser CallsJul 03, 2016

I have an Allen Roth ceiling fan that I purchased through Lowes. I can only fine a Lowe's Fanimation Studio Collection Victoria Harbor fan. The remote will only turn on the ceiling fan and not the light. The light/dimmer was working and then stopped working. I am trying to determine how to find out if the issue is with the remote or in the receiver in the ceiling fan? Any ideas?
Vince Kaiser - vince. Kaiser1368@gmail.com or 636-346-3466. We really like the fan as we have one at our lake house and one in our master bedroom in our primary residence. Hope you can help us.

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Customer care male
Mr. Bob James CallsJun 30, 2016

Mr. Bob James On Phone To Allen Roth Service
Can you please tell me where i can get some replacement "check rings" or "candelabra base ring sockets"? It is simply a 1-1/16 inch inner dismeter fine thread ring that holds the globes into the lamp fixture. Lowes does not sell fine thread, only coarse thread Portfolio brand. Help .

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Customer care male
Mr. Roseann Whipps CallsJun 29, 2016

Mr. Roseann Whipps On Phone To Allen Roth Service
I have the round table with glass insert and it was blown over in a storm. Is it possible to replace the glass?.

Reply
Customer care male
Mr. Michael Hagemann CallsJun 28, 2016

Mr. Michael Hagemann On Phone To Allen Roth Service
I recently purchased one of your patio sets from Lowes. It looks really nice and sits comfortable, but on the underside of the middle glass piece there was some kind of glue or adhesive that was there when I took it out of the packaging. I tried Windex and other similar products to get it off, but it would only smear. I then tried some acetone and it took off the adhesive, but also took off the coating that was on the bottom of the glass. As you can see in the picture all I have is an ugly spot on my table. Is there anything I can do for this. I just spent over $900 for the complete set and all I can see now is the blemish on the table glass. My phone number is 815-761-2154. Just looking for some options. Thank you.

Reply
Customer care user complaints