Assurance Wireless Customer Service Phone Number

Phone Number of Assurance Wireless is +1 888-321-5880 .
Assurance Wireless is a Mobile phone service brand in the United States that is owned and operated by Virgin Mobile USA. Under this brand mobile phone services are provided at a subsidized rate by using the services of 'Universal Service Fund' which is a central fund program run by United States Federal Communications Commission in which several telecommunications companies pay contributions to raise money. The customers of the Assurance Wireless brand have to pay less than other mobile phone service providers and it is not compulsory for them to sign a contract and no need to pay activation fees or recurring fees. Under this brand the company also operates a free mobile phone service plan in which a customer gets a free wireless phone with 250 free local and domestic long distance voice minutes and 250 text messages per month. But this plan is for few of the residents of the country who meet some eligibility conditions. The brand has its presence in many US states such as Mississippi, Rhode Island, Kansas, California, Washington, North Carolina and several others.

Assurance Wireless - Customer Service Assistance


Assurance Wireless promises of expedited assistance to the customers addressing their queries and concerns in a timely manner by implementing effective alternatives. To avail assistance from Assurance Wireless, customers are advised to remain adhered to given means
  • Mailing Address - Assurance Wireless P.O. Box 686 Parsippany, NJ 07054
  • Phone - 1-888-898-4888
  • Assistance viz Email - ourteam@assurancewireless.com

Assurance Wireless - Eligibility for Applying


There happen to be certain pre-requisites for applying at Assurance Wireless, to gain a better understandings of the aspects related to the program, kindly refer to the link provided http://www.assurancewireless.com/Public/HowToQualify.aspx

Assurance Wireless - FAQ


To derive addressal of the minimal queries, customers are advised to visit given link for additional assistance http://www.assurancewireless.com/Public/FAQs.aspx

Assurance Wireless - News Release


To stay updated with the latest happenings at Assurance Wireless, kindly refer to the link provided http://newsroom.assurancewireless.com/
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Assurance Wireless Address


The address of Assurance Wireless is PO Box 686 Parsippany NJ 7054, United States.

Assurance Wireless Email Address


The email address of Assurance Wireless is ourteam@assurancewireless.com.

Assurance Wireless Website


The Website of Assurance Wireless is www.assurancewireless.com.

Assurance Wireless Customer Support Service Phone Number


The customer support phone number of Assurance Wireless is +1 888-321-5880 (Click phone number to call).

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Assurance Wireless Phone Number Customer Service

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Assurance Wireless Source of Knowledge


newsroom.assurancewireless.com/about_us
www.assurancewireless.com

Your Complaint, Suggestion, Complication, Review To Assurance Wireless

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Assurance Wireless Customer Service Number Delineated Here With Complaints and Reviews

Customer care male
Mr. Shelby H Jones CallsAug 25, 2019

Mr. Shelby H Jones On Phone To Assurance Wireless Service
On 8/25/2019 evening i did allow you to take five dollars from my Credit Card for voice minutes as you may see i have used up my alloted 350 minutes this transaction went to my account and not additional minutes am seeking that it be corrected or transferred to requested voice minutes Thank You.

Reply
Customer care male
Mr. Robert Charles Meek CallsJul 09, 2018

Mr. Robert Charles Meek On Phone To Assurance Wireless Service
I received a smart phone that doesn't work right. Is there any way I can get another flip phone?.

Reply
Customer care male
Mr. Daniel Amundson CallsJul 09, 2018

Mr. Daniel Amundson On Phone To Assurance Wireless Service
I would like to request a replacement phone. My phone was stolen and I would like to request a replacement. PLEASE. My phone number is 954-594- 9847.

Reply
Customer care male
Mr. Andre Mckinney CallsJul 02, 2018

Mr. Andre Mckinney On Phone To Assurance Wireless Service
HEllo my name is Andre Mckinney i would like to report that the SIM card from my phone was stolen. My number is 302 983 1868 i would like my phone turned off and would like to receive another one. Andre Mckinney 416 8th st new castle de. 19720.

Reply
Customer care female
Ms. Elizabeth Alworth CallsMar 08, 2018

I was on the Assurance Wireless Program last year 2017. After an extended stay in the hospital by the way I wasn't allowed to have a cell phone while a patient, so when I didn't make that one call per month, I lost my phone privilege. I would like to be reinstated. I have sent in an application and told that I do not qualify. I didn't make the laws of the hospital, and the Government gives phones to people who lie and use other people identity to get a free phone to do unlawful business. I who didn't choose to be the hospital all that time, so please reconsider me for a free phone.

Reply
Customer care female
Ms. Zemina Sifontes CallsJun 28, 2018

Ms. Zemina Sifontes On Phone To Assurance Wireless Service
Mysim card is locked. Phone says call customer service. 602 592 7078.

Reply
Customer care male
Mr. Michael CallsNov 29, 2018

Mr. Michael On Phone To Assurance Wireless Service
I call your customer service number, it goes to something else. Have tried over and over with different numbers, can not get through. Trying to get a replacement phone activated, went through all the steps it didn't work. Very frustrating.

Reply
Customer care male
Mr. Patrick Keleher CallsMay 29, 2018

Mr. Patrick Keleher On Phone To Assurance Wireless Service
My phone number is 712-204-8238 had it for three yrs you promised me an update at last years confirmation. I have not made a call on it for seven months no one could hear me so i text it busted five months ago I could not reach you I am on disability. I could really use a phone. Should I contact them an tell them my situation. My phone got busted I threw it away. I called my number an it had my voice answer from a message I left to a friend on their answering machine so you guys have been getting your monthly conformation and there is no phone. Can you turn it off or should I get ahold of the government or do I get an update please my name is Patrick Daniel Keleher thank you.

Reply
Customer care female
Ms. Manu Kapoor CallsMay 24, 2018

Ms. Manu Kapoor On Phone To Assurance Wireless Service
I want to apply for the assurance phone and service Please send me list of locations and agents for ny city.

Reply
Customer care male
Mr. Charles Jones CallsMay 22, 2018

Mr. Charles Jones On Phone To Assurance Wireless Service
My phone will not accept my four digit pin number ?.

Reply
Customer care male
Mr. Ken CallsMay 19, 2018

Mr. Ken On Phone To Assurance Wireless Service
Last night I called customer service, my pin wasnt working on a new phone. The outsourced phone service you have, needs people who can understand a bit more english. They seem to know english, BUT NOT ALL OF THEM. I WAS HUNG UP ON TWICE, AFTER WONDERING , WHY THEY WOULD HANG UP ON ME? IT SEEM WHEN I WOULD ASK A QUESTION. I DIDNT GET THE RIGHT ANSWER, INSTEAD THERE WAS SILENCE. AFTER A LONG PAUSE, I REPEATED
THE QUESTION, AGAIN THE REACTION, I ASK THEM ARE YOU HEARING ME? OR DONT YOU UNDERSTAND WHAT I AM ASKING, THEN THEY HANG-UP. I GUESS IF SOMEONE QUESTIONS THEIR KNOWLEDGE OF ENGLISH THEY WILL GET FIRED. THATS PROBABLY WHY THEY HANG UP. SO I GAVE UP ON YOUR PHILLIPENES BASED CUSTOMER SERVICE AND RESET THE PHONE, AND WIPED OUT EVERYTHING AND MY PIN. I WILL EMAIL ANY PROBLEMS FOR NOW ON. YOU NEED TO FIX UP YOUR CUSTOMER SERVICE OPERATION.

Reply
Customer care male
Mr. Kenneth Strehl CallsMay 10, 2018

Mr. Kenneth Strehl On Phone To Assurance Wireless Service
My roommate passed away and had you as his carrier. Please send me his final bill. Thank you
P. S. 601-376-5323
Christopher Johnson.

Reply
Customer care male
Mr. Twana Hiatt CallsMay 09, 2018

Mr. Twana Hiatt On Phone To Assurance Wireless Service
I need to talk to an actual person, but cannot seem to get anyone no matter what number I call. Please provide me with a real person to speak with. I need to cancel my service and return my phone. PLEASE HELP.

Reply
Customer care male
Mr. Raymond Embree CallsMay 04, 2018

Mr. Raymond Embree On Phone To Assurance Wireless Service
I continue to keep phone in cell phone charger when at home;, but keeps telling me that it needs to be charged and then that the phone is off.

Reply
Customer care female
Ms. Dawn Shiarappa CallsMay 02, 2018

Ms. Dawn Shiarappa On Phone To Assurance Wireless Service
I have been waiting over two months for them to send me a smart phone fed ex could not get down my dirt road ten weeks ago asked them to resend it to 51 henrietta lane hampstead nc 28443 and everytime i call they say call back.

Reply
Customer care female
Ms. Gene M Boltze CallsApr 28, 2018

Ms. Gene M Boltze On Phone To Assurance Wireless Service
Where is my phone. I am eligible. Just need to know if you need more information.

Reply
Customer care male
Mr. Caroline Cecconello CallsDec 10, 2017

Mr. Caroline Cecconello On Phone To Assurance Wireless Service
I have had my phone for several years now and I am having problems with it. It does not keep it's charge and the voice is all broken up. What do you suggest that I do? Can I get a new one? Please let me know as soon as possible as I cannot use this phone and it is my primary phone.

Reply
Customer care male
Mr. Willie Grange CallsDec 07, 2017

Mr. Willie Grange On Phone To Assurance Wireless Service
I have tried to reactivate 8569161231 how do I make phone call and activate my phone.

Reply
Customer care female
Ms. Elise Wilson CallsNov 19, 2017

Ms. Elise Wilson On Phone To Assurance Wireless Service
I've been trying to contact you, but no one answers the phone, or a message tells me to call from my phone - which I can not. My problem is that my minutes did not come on my phone on the 1st of the month. How do I make that happen? My number is 917-504-1913.

Reply
Customer care female
Ms. Q CallsApr 08, 2018

Ms. Q On Phone To Assurance Wireless Service
My service now says i need too pay using a card of some sort, what is this all about.

Reply
Customer care user complaints