Dhgate Customer Service Phone Number

Phone Number of Dhgate is 00086-10-82257676 / +1 213-797-2133 .
Dhgate is an e-commerce corporation in china. Dhgate was originated in 2004. Diane Wang is the originator and CEO of the corporation. The firm having central office is situated in Beijing, China. Dhgate is the biggest online wholesale website of China. On its website www.dhgate.com users can order Chinese manufactured products directly through the site. Dhgate has until newly progressed nearby with PayPal, with whom the corporation has had a strategic co partnership. Dhgate is a Chinese wholesale market that attaches minor and moderate -sized buyers and sellers of anything from cell phones to wedding dresses to car segments.
Dhgate is trading online, offering a sound way to shop online without facing any difficulty. Zoomin Secundrabad is prescribing an exclusive itinerary to procure the privileges of purchasing multiple items at convenient cost. Zoomin Secundrabad is performing exclusive role to distribute flavors of happiness and customize standard of living.

Dhgate Customer Care Support


Customers are delighted with authentic support and recommended to contact institution online when facing any inconveniences. However, the customers can interact with the customer care support through the following below numbers:

  • Official Contact Number of Dhgate for customer care number
    Phone Number: 001-2137972133
  • Additional Contact Number of for Supports
    Phone Number: +1 213-797-2133
  • For Online Chat: Visit https://secure.dhgate.com/usr/signin.do?returnURL=http://www.dhgate.com/contact/contactUs.do


Dhgate Services and Specification


Dhgate is configured to serve the pleasures of shopping online and probably is one of the reputed online platform in China. Dhgate is enlightening the perception of customers with timely delivery and explores anticipation within 2 to 5 business days. However, the willing to trade with the institution are recommended to create an online account via: https://secure.dhgate.com/usr/register.do#hp1507-joinfree. The enterprise is devoted to offer boundless products such as:
  • Electronics
  • Cell Phones & Accessories
  • Health & Beauty
  • Babies, Kids, Moms & Toys
  • Computers & Networking
  • Jewelry & Watches
  • Weddings & Formal Events
  • Automobile & Motorcycle
  • Apparel
  • Sports & Outdoors
  • Home & Garden
  • Lights & Lighting
  • Hair & Styling
  • Bags, Shoes & Accessories



Dhgate Address


The address of Dhgate is 6F Dimeng Commercial Building No.3-2, Hua Yuan Road, Haidian, Beijing, China.

Dhgate Email Address


The email address of Dhgate is service@dhgate.com.

Dhgate Website


The Website of Dhgate is www.dhgate.com.

Dhgate Customer Support Service Phone Number


The customer support phone number of Dhgate is 00086-10-82257676 / +1 213-797-2133 (Click phone number to call).



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Dhgate Phone Number Customer Service

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Dhgate Source of Knowledge


www.dhgate.com/#regbyr-null-null
www.dhgate.com/daily-deals/deals.html#pu1403-head-1
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Dhgate Customer Service Number Delineated Here With Complaints and Reviews

Customer care female
Ms. April Newson CallsDec 17, 2018

Ms. April Newson On Phone To Dhgate Service
HAVENT RECEIVED MY ORDER YET. I BEING WAITING FOR A WEEK AND IT WAS SUPOSE TO BE DELIVERED LAST WEEK. TRYING TO SEE WHERES MY ORDER AND WHEN SHOULD I BE EXSPECTED IT TO ARRIVE.

Reply
Customer care female
Ms. Merrie Sorensen CallsApr 03, 2018

Ms. Merrie Sorensen On Phone To Dhgate Service
I bought boots labeled as Ugg, and they are fakes. The bows are falling off and the boots are not warm. I ordered them thinking they were Uggs and they are NOT. I want to return them, but I do not want to have to send them to China because the postage would be more than the cheap boots are worth. If I knew they were fakes, I would not have ordered them. I do NoT like the
Chinese web site because the products are poor quality. Please reply as soon as possible. And I want a prepaid label to send them back. I avoid all China web sites. It is Cheap junk that I would never buy.

Reply
Customer care female
Ms. Cathleen Johnson CallsJun 17, 2017

Ms. Cathleen Johnson On Phone To Dhgate Service
I order two purses about a week and a half you said fast shipping, but I haven't got them yet.

Reply
Customer care female
Ms. Ria Hall CallsJun 05, 2018

Ms. Ria Hall On Phone To Dhgate Service
Really need a dress I order on here March 30 paid for one to six days shipping I was given a tracking number that does not work need the dress before the 17 of June keep leaving messages please help me.

Reply
Customer care female
Ms. Mary Wasilowski CallsJun 04, 2018

Ms. Mary Wasilowski On Phone To Dhgate Service
My credit card shows $112. 00 an I do not have the vintage dress I ordered two weeks ago. Mary Wasilowski.

Reply
Customer care male
Mr. Muhammad Shahbaz CallsMay 24, 2018

Mr. Muhammad Shahbaz On Phone To Dhgate Service
I have many things ordered, but I think is froad, where is my order?.

Reply
Customer care male
Mr. Rich Clark CallsDec 27, 2017

Mr. Rich Clark On Phone To Dhgate Service
I bought an e-pipe from Kamry. Both tank atomizers have died in less than one month. This is too fast for any atomizer to dieI E-mailed the Company With No Response. I cannot even order the Atomizer because I had no idea what the part is since the manual was totally in Chinese My Cell is 860 944 6367 and my e-mail is rclark1309@gmail.com

Thank you.

Reply
Customer care female
Ms. Luis M Dominguez CallsAug 09, 2017

Ms. Luis M Dominguez On Phone To Dhgate Service
I did a few days ago I had a complaint about a product that they sent me and they do not work but it seems that you did not like me, what I said and now they have me blocked and they do not even let me see the other items already bought by me

Reply
Customer care male
Mr. Luis M Dominguez CallsAug 09, 2017

Mr. Luis M Dominguez On Phone To Dhgate Service
Hace uno dias yo compre dos articulos con ustedes y puse una queja por que los dos tienen problemas y no funcionan pero parese que a alguien de ustedes no le gustos mi queja y ahora me tienen bloqueados y no puedo entrar a mi pagina. Ni pudo ver el recorido de otros articulos que ya compre necesito saber que pasa por que ya he gastado bastante dinero con ustedes.

Reply
Customer care male
Mr. Robert CallsApr 15, 2018

Mr. Robert On Phone To Dhgate Service
Can someone from the company call me 2154000089.

Reply
Customer care female
Ms. Benjamin Espinoza CallsJul 27, 2018

Ms. Benjamin Espinoza On Phone To Dhgate Service
I received an email that I purchased smart guitarpicks, 7/26/18 I did not purchase any such items please let me know if this message was a mistake

Reply
Customer care male
Mr. Parth Patel CallsJul 26, 2018

Mr. Parth Patel On Phone To Dhgate Service
Hi there,

I'm customer from New Zealand and have bought clock for $130 NZD on 03/06/2018 from your website, now its been more than 50 days and still have not received my order. After getting in touch with the seller, we have agreed to process my refund, now we i loged in to my account there is no awaiting orders and i cannot even open a dispute to get my refund. So i need help from you to get my refund from seller, attached is the order details and the seller is herbertw

Please help me and my login ID is parth3481@gmail.com. Look forward to your response. Regards,
Parth
+642102571864.

Reply
Customer care female
Ms. Darlyne Etienne CallsJul 15, 2017

Ms. Darlyne Etienne On Phone To Dhgate Service
I had a complaint about my order I think the order come from China I was order ten Qt iPhone 7pls those phone numbert good they send it with no charger i need to return the order back. Is fake phone.

Reply
Customer care female
Ms. Janice Ramsay CallsNov 08, 2017

Ms. Janice Ramsay On Phone To Dhgate Service
I do not have a complaint. I am just wondering if you sent out my order yet or not? It was done on my sons cell bryondlough@gmail, but it was an order for my wedding dress. Your 266004218. It was to be sent to Janice Ramsay
101 W Northtown Rd 39
Kirksville, Mo 63501.

Reply
Customer care female
Ms. Shericka Johnson CallsNov 06, 2018

I made two orders on the 2nd of November and they were pending payment verification I did what was asked of me to verify the payment I even called my bank and got the serial number I sent it to safetycenter@Dhgate.com the money was removed from my account on the 3rd of November today is the 6th and still no response and my orders are still pending.

Reply
Customer care female
Ms. Darylene Gillespie CallsAug 29, 2018

Ms. Darylene Gillespie On Phone To Dhgate Service
I ordered 72 mixed colors of naked eyeshadow and I got MAC eyeshadow not what I ordered and I need to return it and get my naked thank you.

Reply
Customer care female
Ms. Leonora Talley Diggs CallsJan 22, 2018

Ms. Leonora Talley Diggs On Phone To Dhgate Service
I been trying to find a 800 number to call customer service. When I placed my order my bank card decline the purchase because they said unusual activity so I used my credit card for the purchase. My bank send me a email about the purchase and I said I knew the consumer so they put the payment through again. I need come one to contact me to let me know that the 2nd payment will not be processed. Thank you.

Reply
Customer care male
Mr. Jodi Carusone CallsDec 27, 2017

Mr. Jodi Carusone On Phone To Dhgate Service
Order numder268754703 my son ordered a Josh bell toddler size 5-6 took the money never got the shirt emailed several times ordered on October 25 2017 on Dec 27 2017 received package from China with piece of cardboard no shirt really would like a shirt or money refunded please email me back thank you.

Reply
Customer care male
Mr. Ken Schmidt CallsDec 26, 2017

Mr. Ken Schmidt On Phone To Dhgate Service
I ORDERED three MENS WINTER COATS IN AN XL AND THEY R WAY TO SMALL. LOOK LIKE KIDS COATS. THERE IS ABSOLUTLY NO INFORMATION WITH THE PACKAGE I RECEIVED TODAY THAT GIVES INFO ON WHERE AND HOW TO RETURN AND GET A REFUND. THIS IS MY FIRST TIME USING THE SITE AND WILL BE MY LAST UNLESS I RECEIVE SOME ASSISTANCE. WENT ON LINE AND ALL NUMBERS LISTED FOR CUSTOMER SERVICE R DICONNETED.

Reply
Customer care female
Ms. Sonya Jackson CallsSep 21, 2016

Ms. Sonya Jackson On Phone To Dhgate Service
My order came in the wrong size. I would like to return these shoes and receieve a refund or please send the correct size. Can you send a new label or package so I can return them?.

Reply
Customer care female
Ms. Nell Dobbs CallsSep 19, 2016

Ms. Nell Dobbs On Phone To Dhgate Service
I have merchandise that I received from your company that I need to return for a refund - Order No. 332469140. Please send instructions and the correct address to mail this package to.

Reply
Customer care female
Ms. Tawonna Green CallsSep 17, 2016

Ms. Tawonna Green On Phone To Dhgate Service
Hi my name is Tawoona Green, we just order shoes off your website about 15 minutes ago. A error accused in the shipping address. Your system is saying Etheridge St Humbodlt TN. It left out the house number the full address is 104 Etheridge St. Humbodlt TN 38343. Thank you my phone number is 731-414-3031

Tawonna Green .

Reply
Customer care female
Ms. Mirel CallsSep 16, 2016

I would like to order an evening gown, but I have a few questions and can not get in touch with customer service or the seller. I've been trying for a few days. Telephone numbers do not work, online chats never respond, and messages were never answered. I am afraid to order if there is no way to get in contact with Dhgate or the seller-Elsameaning-of evening gown item code 258234672.

Reply
Customer care male
Mr. Epifanio De Guzman CallsSep 12, 2016

I place my order September. three, 2016 i paid my order thru western union last September. four, 2016 i trace from western union and it was already released to Dhgate, but up to now i cant trace my order when is the shipment here in the philippines. My order a costelo massa full carbon mtb bike better LOOK 986 Bicycle complete 29er-small mountain bike Carbon mtb. From your cataloque. Please i want to be inform what happen on my paid order.

Reply
Customer care female
Ms. Natasha CallsSep 12, 2016

I have ordered one pair of shoes on September 3rd. Order number is 242970476. Dhgate sent me an email saying order has been shipped on September 4th. But i have not received my order yet. The address to deliver at is India, Maharashtra G608 Mega center, Solapu Road, Hadapsar, Pune 141026, contact number 91 90098 56756. Mr. Akash.

Reply
Customer care female
Ms. Aileen Muthoni Mirante CallsSep 07, 2016

Ms. Aileen Muthoni Mirante On Phone To Dhgate Service
This is in reference to order 332609762. I was charged twice for this order. $216. 00 on 9/2/2016 and another $216. 00 on 09/06/2016. Can I please have the 2nd charge reversed.

My phone number is (206)403-0077.

Reply
Customer care female
Ms. Shynetta CallsAug 25, 2016

Ms. Shynetta On Phone To Dhgate Service
I ordered a pair of shoes and I did not receive it I would like to know where my shoes are or my money because if I do not get either one I will be taking things to the next level.

Reply
Customer care male
Mr. Rosimere CallsAug 16, 2016

Mr. Rosimere On Phone To Dhgate Service
My name is Rosimere Resende, my husband just bough a machine from you and I just want know if as possible some one tell me if this machine come with a MANUAL explain how to connect and how to use because all the machine is different my phone number is 415-302-7267 my email is : resendeftm@aol.com my husband name is Andre Nunez the machine is 40KHZ vacuum cavitation radio frequency best ultrasonic liposuction machine with lipo laser pads Au-62 is bought on August eight, reference : 2003925763 cleaning machine for sample, I'm try to chat with some one, but I can get no answer from nobody
I'm really appreciate if some one can help me
Thank you
Rosimere Resende.

Reply
Customer care female
Ms. Chemaine Poelvoorde CallsAug 01, 2016

Ms. Chemaine Poelvoorde On Phone To Dhgate Service
Complaint
Sends the wrong merchandise and tells the customer they are wrong about the item sent. The customer sends pictures after the package was opened, showing it is the wrong item. The sellers lied about what was sent, in order to keep payment. They do not want to refund the money paid for it or send the correct item. They are not a legitimate company or website and I am filing a lawsuit for theft and false advertising and merchandise.

Reply
Customer care female
Ms. Monalisa Paul CallsJul 29, 2016

Ms. Monalisa Paul On Phone To Dhgate Service
I ordered a baby girl dress which is received by yesterday. But the dress is very poor quality. So, i want to return it please tell me how i will return it and please refund me the money to my account. My mobile number-8900340373. My adress-Avinandan appt, 3B, 25dpp road, Naktala, kolkata-700047, West Bengal, India.

Reply
Customer care male
Mr. Monalisa Paul CallsJul 29, 2016

Mr. Monalisa Paul On Phone To Dhgate Service
I ordered a baby dress which is received by yesterday. But the dress is very poor quality. So, i want to return it please tell me how i will return the same and please refund me the money to my account. My mobile number-8900340373. My address is-Avinandan appt, 3b, 25 dpp road, naktala, near-Gitanjali metro, Kolkata-700047.

Reply
Customer care male
Mr. Christopher Sanchez CallsJul 26, 2016

Mr. Christopher Sanchez On Phone To Dhgate Service
I have been charged double in a order of 04 cbr 600rr fairings for the amount of $375. Please I want my money to be refund. I also would like to speak with someone.

Reply
Customer care female
Ms. Sonia Condori Ochoa CallsJul 21, 2016

Ms. Sonia Condori Ochoa On Phone To Dhgate Service
I haven't received the shoes yet. I bought a pair of shoe of Jordan futures and all black huaraches I bought them in july 13 2016 this is my the order number 331602351, my shipping address 38 Loagan Way ap792 at south boston, Massachusetts, United States, my tracking number ls058425cn, my shipping method is epacket and my phone number is 6176505082 call me please thank you.

Reply
Customer care female
Ms. Bukola CallsJul 17, 2016

Ms. Bukola On Phone To Dhgate Service
Hi, ihave brought some schoolparty bags for my son birthday over a month, but i have not received it and it was written on the order that within four to 22 days i will receive it. What i saw on my order is delivering pending please, i will like you to act on it for before the birthday. Thanks.

Reply
Customer care male
Mr. Chuck CallsJul 17, 2016

Mr. Chuck On Phone To Dhgate Service
Hello there, can anybody understand why we shouldn't purchase things from the Chinese? Well first they're a bunch of thieves who are out to rob us for whatever they can. I made a purchase on July five, 2016, my product still hasn't shown up. I took a look at to whom my sellers are, three boys looking for a good time at the bar drunk with their heads up their asses not knowing how run a legitimate business, but what do they know? I wanted to purchase something for my wife that we could both enjoy, instead I got the shaft like all my other fellow Americans and other country men and women. All I can do now is pray and hope those "SCUM BAG SCAM ARTISTS" give me my damn MONEY BACK.

Reply
Customer care male
Mr. Abraham CallsJul 06, 2016

Mr. Abraham On Phone To Dhgate Service
hello r u guys going to call me asap i need my cash back or beter shoes the shoes get here like used and box all broken what kind of business r u guys call asap 5203044706.

Reply
Customer care female
Ms. Dominiqua Rogers CallsJul 02, 2016

Ms. Dominiqua Rogers On Phone To Dhgate Service
Hello my name is Dominiqua Rogers, contact number 614-929-0564. MY smart bracelet is not working it will not update the steps taking it is making its own steps with out me walking I am having many problems with this device and I would like my money back I just received my bracelet yesterday and it not even working right.

Reply
Customer care female
Ms. Yellowcab CallsJun 28, 2016

Still waiting for my refund to wigs that was returned back to seller in China this lady by the name of Carla is full of it she works for Dhgate in the dispuite/complaint dept. And keep wanting me to send her more and more proof i have sent her the evidence the order number the return slips the Custom Declartion from the US Postal service when i paid for the return of these wigs as proof and i still can not get my refund yet today it been over 28 days trying to get the funds taken off my credit card from Dhgate.com ad on line ordering service.

Reply
Customer care male
Mr. Carlos Ocoro CallsJun 27, 2016

DO NOT BUY ANYTHING FROM Dhgate. COMO. THIS IS A FRAUD. THEY CHARGE FOR THE ARTICLES AND THEY SEND THE RWONG ONES. IF YOU RETURN THE ARTICLE YOU WILL NOT GET YOUR MONEY BACK. THE TELEPHONE NUMBER THEY USE ARE NOT GOOD. THERE IS NO WAY TO COMUNICATE WITH THEM DIRECTLY. THIS A BIG FRAUDALL OF THIS HAPPENDED TO ME.

Reply
Customer care male
Mr. Carlos Ocoro CallsJun 27, 2016

Mr. Carlos Ocoro On Phone To Dhgate Service
I purchased I ladys dress for my wife wich I received. The size the seller send was to small. I returned the dress to the seller in China and paid 23. 00 US dllrs. For shipping. Still I I am wating for an answer or the replacemente. It is been more than 90 days and I have nothing. I feel this seller is a fraud.

Reply
Customer care female
Ms. Sheila Harris CallsJun 21, 2016

Ms. Sheila Harris On Phone To Dhgate Service
I ordered a dress from your company the dress that I ordered is not the same one in the picture i want to return the order back to your company so you would return back my money in my account which numberdoyou want me to put in the order number are the tracking number and the dress that I wanted was short front and tall back the picture with the dress and the red shoes that the dress order.

Reply
Customer care female
Ms. Lucie Francois CallsJun 20, 2016

Ms. Lucie Francois On Phone To Dhgate Service
I trying to send a order to Haiti it keen asking me for a zip code Haiti do not have zip code can someone help me with that my number 516-589-5329.

Reply
Customer care female
Ms. Katoine Wright CallsJun 18, 2016

Ms. Katoine Wright On Phone To Dhgate Service
Ho my name is Katoine Wright and i purchase two pairs off shoes well i pair was messed up from shipping and the other pair was the wrong size. This is my first time using this website so i am so unsatisfied. I need this fix asap.

Reply
Customer care female
Ms. Sheila Harris CallsJun 14, 2016

Ms. Sheila Harris On Phone To Dhgate Service
I am not happy with my tracking number LS93037334CN order238823771 this blue dress is not the same that I ordered and I am disappointed so I am returning the product and please return back my money back in my account thank you very much. I'm trying to take the picture buts it's no loading.

Reply
Customer care female
Ms. Sylvia Standberry CallsJun 07, 2016

Ms. Sylvia Standberry On Phone To Dhgate Service
Scammers stay away from this company they will take your money promise to give it back and you will end up with more fees to have it transferred via Western Union and you will not see your money again I have been waiting since February 1st for a refund and each time I contact them they give me a different incorrect non-working MTCN number buyers beware you will get SCAMMED.

Reply
Customer care male
Mr. Tony Kadman CallsMay 07, 2016

Mr. Tony Kadman On Phone To Dhgate Service
To the customer service department :
I'm your customer :23035169
Transaction :32224813
The seller is: CandyG
The seller will not send the product, and I can not get
back my $64. -.
I must have my money back
Help the buyers also, not only the sellers .

Reply
Customer care male
Mr. James Preston Groce CallsApr 30, 2016

Mr. James Preston Groce On Phone To Dhgate Service
Hello my name is James Groce I ordered the Jordan 12 French blues and I haven't heard anything yet my card was charged and. Wanna know where is my shoes at.

Reply
Customer care female
Ms. Montrell Polk CallsApr 29, 2016

Ms. Montrell Polk On Phone To Dhgate Service
Im trying to find my order i ordered the 12 French blue jordans size 13 i didn't received nothing about them no email or tracking number i ordered them ( 4-22-2016) and the money is gone out my account

Reply
Customer care female
Ms. Brihanna CallsApr 06, 2016

Ms. Brihanna On Phone To Dhgate Service
I ordered my dress on March 26th. I was informed that my dress was going to be delivered in 14 days, but I just got a message that it will be here on the 15th of April which is the day of prom. Is it possible for it to come earlier?.

Reply
Customer care user complaints