Family Tree Maker Customer Service Phone Number

Phone Number of Family Tree Maker is 00 1 801-494-8595 .
Family Tree Maker is one of the products offered by Ancestry.com. Ancestry.com is a privately owned company that made its business entry in the market in 1983. Ancestry.com works under its parent company Permira and co-investors. AS per the records of 2012, it was seen that Ancestry.com provides jobs to more than 1000 people worldwide through its different business units.
Family Tree Maker is a kind of software that acts as a track in making the records of a family. Family Tree Maker can be installed on Windows and Mac. Family Tree Maker has been delivered in different versions on different times.

Downloading page for Family Tree Maker
Family Tree Maker can be downloaded on Windows and Mac from different locations, the company officials have also made available it on their official website, the link that will take you directly on the downloading page of the company is:
http://www.ancestry.com/cs/apps/P-5194

Career Opportunities offered by Family Tree Maker


Besides offering these important products, Family Tree Maker is also offering jobs for the interested candidates. For this the candidates have to check their joining eligibility, more of the info can be achieved from the career page of Family Tree Maker's Website. A link that will directly take you to the official page of the company is:
http://corporate.ancestry.com/careers/

Family Tree Maker Facebook And Twitter Links


Family Tree Maker can also be followed on various social media sites. Here we are providing the links of various social media sites:
Family Tree Maker Facebook Page Link
https://www.facebook.com/Ancestry/info?tab=page_info

Family Tree Maker Twitter Page Link
https://twitter.com/Ancestry


Family Tree Maker Address


The address of Family Tree Maker is 360 West 4800 North Provo, UT 84604 United States.

Family Tree Maker Website


The Website of Family Tree Maker is www.familytreemaker.com.

Family Tree Maker Customer Support Service Phone Number


The customer support phone number of Family Tree Maker is 00 1 801-494-8595 (Click phone number to call).



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Family Tree Maker Phone Number Customer Service

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Family Tree Maker Source of Knowledge


en.wikipedia.org/wiki/ancestry.com#family_tree_maker
www.linkedin.com/company/ancestry.com
www.familytreemaker.com

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Family Tree Maker Customer Service Number Delineated Here With Complaints and Reviews

Customer care female
Ms. Kathleen J. Leber CallsJun 28, 2020

Ms. Kathleen J. Leber On Phone To Family Tree Maker Service
I apologize for being so abrupt with your fine service, but I really need someone with a brain to help me transfer my information from the USB Port to my new beautiful computer. I do not know how to do this myself. So please be patient with me and I will notify you when this can be arranged. Sycamorelelber@frontier.com. Kathy Leber 815-761-2014.

Reply
Customer care female
Ms. Helen Barbee CallsMay 12, 2020

Ms. Helen Barbee On Phone To Family Tree Maker Service
I am just trying to get into my FamilyTreeMaker. I have forgotten the ID and the password, bu since I have been a member of FamilyTreeMaker since Sept. 01, 1998, I'm sure you could look up my information.

Reply
Customer care male
Mr. Adrian Watkins CallsDec 03, 2019

Mr. Adrian Watkins On Phone To Family Tree Maker Service
This is the second time I am sending you a message on this as I did not have a response the first time. I placed an order for the FTM 2019 Upgrade Download on 17 May 2019 and have heard nothing more since. Order ID: SMK190517-2635-40997
I attach the Order acknowledgement here. I have two email addresses I may have used and not sure which one you have on record: AdrianRWatkins@gmail.com (preferred) and AdrianRWatkins@aol.com. I look forward to hearing back as soon as possible
Adrian Watkins .

Reply
Customer care female
Ms. Estrid CallsJun 09, 2017

Ms. Estrid On Phone To Family Tree Maker Service
I recently downloaded the new OS Sierra program to my Mac computer. The Geek Squad saved all my Family Tree Information, but for some reason the program and information will not combine. Also, my User Name and Password do not work. Can you help me?.

Reply
Customer care female
Ms. Verdell Honoway CallsJun 04, 2017

Ms. Verdell Honoway On Phone To Family Tree Maker Service
Why am I getting script error everytime I open the tree to use.

Reply
Customer care male
Mr. Edwin Spooner CallsOct 27, 2017

Mr. Edwin Spooner On Phone To Family Tree Maker Service
Several weeks ago I paid for a CD that I have not received. Please advise. Edwin Spooner , 7417 Abbey Cir. Elk Grove, Ca. 916-670-7896. Espoon@juno.com.

Reply
Customer care female
Ms. Candace Van Ruitenbeek CallsMay 26, 2017

Ms. Candace Van Ruitenbeek On Phone To Family Tree Maker Service
I own FTM 2010. I would like to print from publish a descendent chart without page breaks. Is there any way I can do this? I would like it on one large sheet instead of taping 60 pages together. Thank you.

Reply
Customer care male
Mr. Jerry Emanuel CallsJun 22, 2018

Mr. Jerry Emanuel On Phone To Family Tree Maker Service
Home phone: 803-788-3759 (mobile is rarely on)
I've been a subscriber for years and want to put the current family tree on CD to send to members of my family tree. How do I do it?.

Reply
Customer care male
Mr. James A. Hazlett CallsJun 18, 2018

Mr. James A. Hazlett On Phone To Family Tree Maker Service
I'm running FTM 2017. I have not been on for a while. But notice my little green leaves connecting to Ancestry are no longer there. Same with the blue marks connecting to Family Search. Please advise.

Reply
Customer care male
Mr. Little CallsFeb 26, 2018

Mr. Little On Phone To Family Tree Maker Service
I have lost my family maker when I lost all my programs, who can I telephone in Uk to resolve my problem and reinstall my information.

Reply
Customer care female
Ms. Tana Odean CallsSep 06, 2017

As I was working with Family Tree Maker 2017, it started to chime as I tried to continue working. It froze and would not move. How do I have it start working again. I walked away for ten minutes, but it did not improve.

Reply
Customer care female
Ms. Luann Jones CallsJan 06, 2018

Family Tree Maker Collector's Edition 2006 installed. Already have ancestry.com
need to access more information from FTM how to update mobile phone 256 312 9493.

Reply
Customer care male
Mr. William Hodge CallsAug 29, 2017

Family Tree Maker 12 as well as 14 will not connect to the internet. Can not find customer support phone number.

Reply
Customer care male
Mr. James Duggan CallsDec 11, 2017

Mr. James Duggan On Phone To Family Tree Maker Service
I bought FTM 2017 yesterday. Today I signed up for free 14 trial and used credit card to renew month to month. However I was not able to log in. I clicked to get a email sent to reset password three different times in a half hour period and did not get a email back. I called your customer service and they said it takes about a half hour for the system to work. I came back to my computer almost an hour later and still no email and no response. I then called up your automated service and cancelled my subscription because apparently FTM has no interest in helping me log in. Frustrated beyond belief with a wast of my time and money. This is not the first time I have been frustrated with you. My past FTM2 I had similar issues and customer support is nearly impossible to talk or chat with someone. I wish to be refunded for FTM 2017 too because no sense in having a program that i can not integrate with your online service.

Reply
Customer care female
Ms. Barbara Adkison CallsAug 07, 2017

I am unable to reach anyone by phone to help me with a problem regarding Family Tree Maker.

Reply
Customer care female
Ms. Delores Wendorff CallsAug 01, 2017

Ms. Delores Wendorff On Phone To Family Tree Maker Service
I have family tree 2014, I had upgraded from 2012 to 2014. I have put a lot of information on my trees. I have tried to synch my trees and other information on family tree 2014. I did a back up, but it did not synch family tree and ancestry. Now I do not have my paid subscription. The backup. I wanted to include my daughter on the tree as I would like her to be able to access the information I have put on the tree.

Reply
Customer care female
Ms. Katherine M. Olson CallsJul 27, 2017

I Purchased a Family Tree Maker on April four, 2017. I never could get it to download and I never got the cd in the mail. The Credit Card account number was probably 9758. If that is not right let me know and I'll search all my cards by the purchase date and find it. I still haven't been able to download the April two, 2017 version you sent me a link for --- telling me I could download it and saying the cd would be sent shortly. Now I hadn't downloaded Windows ten yet so that may be the problem with the download. It said I needed a "FTM Build 510. " What is that? And how do I know if I have it. Don't see it in my downloads. Had many issues with "live" family members this year so didn't get back to it until now. I have downloaded Windows10 now, but your download site says the download is "Not Available. "

How do I proceed from here?
Katherine M. Olson
235 Sommers Landing Road
Hudson, WI 54016
952 381-4940.

Reply
Customer care female
Ms. Pam CallsJul 20, 2017

I am having a problem connecting to the internet while in Family Tree Maker. Error message says no internet or firewall is blocking Family Tree Maker. Internet works fine except in Family Tree Maker. Please help.

Reply
Customer care female
Ms. Kathryn Mcarthur CallsJul 14, 2017

Ms. Kathryn Mcarthur On Phone To Family Tree Maker Service
Have just ordered the new FTM download. I will be away sporadically for the summer and do not want to lose the chance of this new offer. My computer is unplugged from internet while I am away.

Reply
Customer care female
Ms. Marilyn Vaccaro CallsSep 04, 2018

I have Family Tree Maker 2014. I took a two year break and trying to get back into it. I am unable to SYNC because FTM says I am offline when my PC is online. How do I gey back online to SYNC with Ancestry.com?.

Reply
Customer care male
Mr. Gerald Wayne Wells CallsFeb 10, 2018

Cannot copy my List of Individuals on my Family Tree Maker, but can copy Kinship report and other tree options like fan.

Reply
Customer care female
Ms. Joan Moon CallsAug 22, 2016

Ms. Joan Moon On Phone To Family Tree Maker Service
I have two trees in my FTM. It says they are synced with Ancestry.com. But under status (for the second tree) it says 'Not linked on this machine. ' So I cannot get to my second tree except online at Ancestry.com. I also cannot print-out anything from this tree because I cannot pull it up in FTM. I have been working on this for hours and nothing is working.

Reply
Customer care user complaints