Ms. Kathleen J. Leber On Phone To Family Tree Maker Service
I apologize for being so abrupt with your fine service, but I really need someone with a brain to help me transfer my information from the USB Port to my new beautiful computer. I do not know how to do this myself. So please be patient with me and I will notify you when this can be arranged. Sycamorelelber@frontier.com. Kathy Leber 815-761-2014.
Ms. Helen Barbee On Phone To Family Tree Maker Service
I am just trying to get into my FamilyTreeMaker. I have forgotten the ID and the password, bu since I have been a member of FamilyTreeMaker since Sept. 01, 1998, I'm sure you could look up my information.
Mr. Adrian Watkins On Phone To Family Tree Maker Service
This is the second time I am sending you a message on this as I did not have a response the first time. I placed an order for the FTM 2019 Upgrade Download on 17 May 2019 and have heard nothing more since. Order ID: SMK190517-2635-40997
I attach the Order acknowledgement here. I have two email addresses I may have used and not sure which one you have on record: AdrianRWatkins@gmail.com (preferred) and AdrianRWatkins@aol.com. I look forward to hearing back as soon as possible
Adrian Watkins .
Ms. Estrid On Phone To Family Tree Maker Service
I recently downloaded the new OS Sierra program to my Mac computer. The Geek Squad saved all my Family Tree Information, but for some reason the program and information will not combine. Also, my User Name and Password do not work. Can you help me?.
Ms. Verdell Honoway On Phone To Family Tree Maker Service
Why am I getting script error everytime I open the tree to use.
Mr. Edwin Spooner On Phone To Family Tree Maker Service
Several weeks ago I paid for a CD that I have not received. Please advise. Edwin Spooner , 7417 Abbey Cir. Elk Grove, Ca. 916-670-7896. Espoon@juno.com.
Ms. Candace Van Ruitenbeek On Phone To Family Tree Maker Service
I own FTM 2010. I would like to print from publish a descendent chart without page breaks. Is there any way I can do this? I would like it on one large sheet instead of taping 60 pages together. Thank you.
Mr. Jerry Emanuel On Phone To Family Tree Maker Service
Home phone: 803-788-3759 (mobile is rarely on)
I've been a subscriber for years and want to put the current family tree on CD to send to members of my family tree. How do I do it?.
Mr. James A. Hazlett On Phone To Family Tree Maker Service
I'm running FTM 2017. I have not been on for a while. But notice my little green leaves connecting to Ancestry are no longer there. Same with the blue marks connecting to Family Search. Please advise.
Mr. Little On Phone To Family Tree Maker Service
I have lost my family maker when I lost all my programs, who can I telephone in Uk to resolve my problem and reinstall my information.
As I was working with Family Tree Maker 2017, it started to chime as I tried to continue working. It froze and would not move. How do I have it start working again. I walked away for ten minutes, but it did not improve.
Family Tree Maker Collector's Edition 2006 installed. Already have ancestry.com
need to access more information from FTM how to update mobile phone 256 312 9493.
Family Tree Maker 12 as well as 14 will not connect to the internet. Can not find customer support phone number.
Mr. James Duggan On Phone To Family Tree Maker Service
I bought FTM 2017 yesterday. Today I signed up for free 14 trial and used credit card to renew month to month. However I was not able to log in. I clicked to get a email sent to reset password three different times in a half hour period and did not get a email back. I called your customer service and they said it takes about a half hour for the system to work. I came back to my computer almost an hour later and still no email and no response. I then called up your automated service and cancelled my subscription because apparently FTM has no interest in helping me log in. Frustrated beyond belief with a wast of my time and money. This is not the first time I have been frustrated with you. My past FTM2 I had similar issues and customer support is nearly impossible to talk or chat with someone. I wish to be refunded for FTM 2017 too because no sense in having a program that i can not integrate with your online service.
I am unable to reach anyone by phone to help me with a problem regarding Family Tree Maker.
Ms. Delores Wendorff On Phone To Family Tree Maker Service
I have family tree 2014, I had upgraded from 2012 to 2014. I have put a lot of information on my trees. I have tried to synch my trees and other information on family tree 2014. I did a back up, but it did not synch family tree and ancestry. Now I do not have my paid subscription. The backup. I wanted to include my daughter on the tree as I would like her to be able to access the information I have put on the tree.
I Purchased a Family Tree Maker on April four, 2017. I never could get it to download and I never got the cd in the mail. The Credit Card account number was probably 9758. If that is not right let me know and I'll search all my cards by the purchase date and find it. I still haven't been able to download the April two, 2017 version you sent me a link for --- telling me I could download it and saying the cd would be sent shortly. Now I hadn't downloaded Windows ten yet so that may be the problem with the download. It said I needed a "FTM Build 510. " What is that? And how do I know if I have it. Don't see it in my downloads. Had many issues with "live" family members this year so didn't get back to it until now. I have downloaded Windows10 now, but your download site says the download is "Not Available. "
How do I proceed from here?
Katherine M. Olson
235 Sommers Landing Road
Hudson, WI 54016
952 381-4940.
I am having a problem connecting to the internet while in Family Tree Maker. Error message says no internet or firewall is blocking Family Tree Maker. Internet works fine except in Family Tree Maker. Please help.
Ms. Kathryn Mcarthur On Phone To Family Tree Maker Service
Have just ordered the new FTM download. I will be away sporadically for the summer and do not want to lose the chance of this new offer. My computer is unplugged from internet while I am away.
I have Family Tree Maker 2014. I took a two year break and trying to get back into it. I am unable to SYNC because FTM says I am offline when my PC is online. How do I gey back online to SYNC with Ancestry.com?.
Cannot copy my List of Individuals on my Family Tree Maker, but can copy Kinship report and other tree options like fan.
Ms. Joan Moon On Phone To Family Tree Maker Service
I have two trees in my FTM. It says they are synced with Ancestry.com. But under status (for the second tree) it says 'Not linked on this machine. ' So I cannot get to my second tree except online at Ancestry.com. I also cannot print-out anything from this tree because I cannot pull it up in FTM. I have been working on this for hours and nothing is working.
