Megabus Customer Service Phone Number

Phone Number of Megabus is +1-877-462-6342 .
Megabus is a rapid transit system in North America that provides city-to-city bus services at a lowest Price ever of $1 via the Internet. The website was started in the year 2006 in many parts of North America with all the buses operating in the system are equipped with free wi-fi internet access, at-seat plug ins, panoramic windows to see the greenery outside. It provides online services for the customer's convenience through its official website megabus.com. The drivers operating the buses are well experienced and before getting the job went through a driver training course and are subject to random drug and alcohol testing with running periodic safety refresher classes to make people confident and get maximum comfort.

About Megabus and Services


Megabus runs different type of buses such as single and double-decker buses. The company had served over 24 million customers as of December 2012 and also provide services for disable persons and the structure of buses are made in order to be accessible by persons on wheelchairs. It provides their services within the United States, Canada and Colombia. The company owns and operates a large fleet of buses and coaches to decrease the frequency of public transport and make the people get the maximum benefit. It has two headquarters that controls operations at different areas, such as the United States and Canada. Its major hubs include, Chicago Union Station, Philadelphia 30th Street Station, Toronto Coach Terminal, New York Port Authority and many others. It also signed a contract with Coach America on 8th of August 2007 to serve the people in San Francisco Bay Area, Los Angeles, San Diego, and Tempe, Arizona. Its ticket charges are started from 1.00 USD or CAD, with an online purchasing charges of 1.50 USD or CAD on each transaction. This bus service is operated by Coach USA or Coach Canada and DATTCO. Coach USA also operates many divisions that include, Megabus USA LLC, Kerville Bus Company, Megabus Southeast LLC, Pacific Coast and many others. It operates a fleet of luxury single and double deckers that helps to deliver services to above 30 million customers. The customers can search routes and book tickets online along with a facility of View or Change Reservations.

Megabus United States Headquarters Address:


Megabus United States headquarters at 349 First Street, Elizabeth, New Jersey 07206, United States.

Megabus Canada Headquarters Address:


Megabus Canada headquarters at 791 Webber Avenue, Peterborough, Ontario K9J 8N3, Canada.

Megabus United States Headquarters Contact Number:


Megabus provides contact numbers +1-877-462-6342 for hearing and solving the issues of the customers by phone.

Megabus E-mail Address:


Megabus customers can also send their queries to company's e-mail address inquiries@megabus.com.

Megabus Official Website:


Megabus launched its official website www.megabus.com for the people to get information regarding routes and hubs or book tickets from anywhere.

Megabus Social Media Presence:


Megabus also connected with people on social media website by updating latest news on their profiles. The customers are required to follow them on social media websites for receiving updates and social media links are given below:

Megabus Facebook:
www.facebook.com/megabus.com.officialpage

Megabus Twitter:
www.twitter.com/megabus

Megabus Tumblr:
www.megabus.tumblr.com


Megabus Address


The address of Megabus is 349 First Street, Elizabeth, New Jersey 07206, United States.

Megabus Email Address


The email address of Megabus is inquiries@megabus.com.

Megabus Website


The Website of Megabus is www.megabus.com.

Megabus Customer Support Service Phone Number


The customer support phone number of Megabus is +1-877-462-6342 (Click phone number to call).



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Megabus Source of Knowledge


us.megabus.com/about-us.aspx
en.wikipedia.org/wiki/megabus_%28north_america%29
www.al.com/business/index.ssf/2014/05/city-to-city_express_bus_compa.html
www.megabus.com

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Megabus Customer Service Number Delineated Here With Complaints and Reviews

Customer care female
Ms. Alicia Maldonado CallsJul 02, 2017

Ms. Alicia Maldonado On Phone To Megabus Service
Look at the attachment for the complaint.

Reply
Customer care female
Ms. Barbara Jenkins CallsJul 04, 2018

Ms. Barbara Jenkins On Phone To Megabus Service
I called today july 4th and ask for assistance about the rates, the customer service rep was rude and she said that she could only be on line with me a minute. This is the first time that i have attempted to
use this service and i had questions that i needed answered.

Reply
Customer care male
Mr. Rex Byrd CallsJun 19, 2018

Mr. Rex Byrd On Phone To Megabus Service
2 hrs and 45 min's late and behind schedule and all I get from customer service is I do not know. My 11 yr old and myself are stuck in St Louis now bc we missed our train. Now we have to figure out what to do. No refund no voucher nothing from mega bus, but "I do not know what to tell you" and hung up on.

Reply
Customer care female
Ms. Vivian G, Harris CallsJun 19, 2018

I was a passenger on Megabus DD704 from Nashville to Atlanta June 17, 2018. While I seated in the upper deck two women on their way to Orlando, Florida from Chicago disrespected to the entire upper deck. I complained to the driver and she said she would speak to the pair. However, when we left Chattanooga the two women continued to laugh out loud and use all kinds outlandish negative language Therewere children and senior citizens on the bus who should not have had to listen and be intimidated by those two women. 96-7880-061718-M9R

I am not sure what your policy is for responding to disrespectful passenger. However, if you do not have one, I would suggest creating one. One Auburn University student stated he would be calling also because he was very uncomfortable in the negative environment. Thank you. Vivian G. Harris.

Reply
Customer care female
Ms. Lynda CallsJun 07, 2018

Ms. Lynda On Phone To Megabus Service
To Whom It May Concern,

At this moment (June 7, 4:55pm, CST), I am on a bus going from Austin, TX to Dallas, TX. The AC IS NOT WORKING. The driver has not made any announcements. He pulled over to the side of the highway for about three minutes with no explanation. It is about 100F outside. This is unacceptable - I do not care how cheap your fares are. Dissatisfied and ANGRY and HOT customer,

Lynda Hallmark.

Reply
Customer care female
Ms. L.t. CallsSep 20, 2017

On September 18, 2017, taking bus from Washington d. C. To Philadelphia, pa at 12:55 pm. Received excellent care from employee "James". African American gentleman, age range of 22-30. Very helpful and supportive. Having used Megabus in the past with no problems, but wanted to make a special mention of the professional care given by James.

Reply
Customer care male
Mr. Terry Walsh CallsJul 30, 2018

We are on bus DD465 6:10 to philly from New York. There is stench on the bus, I think coming from the bathroom. We noticed this 1/2 hour into tge trip. Totally unacceptable Goodbye Megabus. Never again.

Reply
Customer care female
Ms. Florence Toma CallsNov 17, 2017

To Linda Burtwhistle,
I have been a Megabus fan whenever I need to travel to St Louis. The Bus drivers were professional, courteous, patient, and service oriented. However, perhaps because I was going to a dear friend's son's funeral, I ended up mistakenly booking an extra trip. Actually what happened was that the return trip did not show up, so I waited till next day, but I still couldn't find it. It appeared to me that there was a delay in the transmission. I had to get back, so booked it again, which then showed up. I called a number that driver gave me, and a lady said, I should have read the fine print. I am on Social Security, which makes it imperative for me to budget. Can you help?.

Reply
Customer care male
Mr. Batuhan Gelgi CallsJul 12, 2018

Mr. Batuhan Gelgi On Phone To Megabus Service
Hi, while i was buying a bus ticket(actually four bus ticket at once), there was a mistake like an error 500 that is about server issue of the website (i think so becasue i have been experiencing this problem since this morning (13/7). And although my money was taken from my bank account, there was no ticket in my account on website and i didn't get any mail as well about it. The price of the tickets was about $46. What should i do. Should i buy new tickets or that was okay. Or if it is a problem, how can i get my money back. I need answer fast because ticket prices are rising. I am from turkey so did not take any american card to use in phone calls and i do not have chamce to speak. Can yoou reach via my email. I am waiting for your answer.

Reply
Customer care user complaints