Sri Lanka Telecom Contact Customer Service Phone Number

Phone Number of Sri Lanka Telecom Contact is 011 2932231 .
Sri Lanka Telecom or Slt is the public limited company that provides telecommunication services in Sri Lanka. It was commenced its business in 1858 by creating Telegraphic Circuit for joining the Galle and Colombo. Sri Lanka Telecom was incorporated in 1991 in Colombo, Sri Lanka and it was owned privately with the combination of Nippon Telegraph and Telephone Corporation (NTT) and recorded in the Colombo Stock Exchange's Milanka Price Index.

Sri Lanka Telecom has its headquarters in Colombo 1, Sri Lanka and also has a large network of branches and dealers in different locations to serve the customers. The company is controlled by Global Telecommunications Holdings N.V. of Netherlands with 44.98% share in Sri Lanka Telecom or SLT and 50.50% is controlled by the Sri Lankan Government.

The company offers wide range of telecommunication services like Telephone, Internet, PeoTv and others. It provides Three different types of telephone connections which are Megaline, Citylink and Fibre to Home (FTTH). The Sri Lanka Telecom provides different telephone packages and plans that suites with customer requirements.

The customers can also shop many products from its official website like telephones, broadband CPE and many other accessories. The delivery service is also provided for the online purchasers to deliver the products at their home.

The SLT Prestige Card is also released by the company to provide rewards and other offers for the loyal customers. It offers wide variety of services and Benefits for the Prestige Card holders such as Priority customer care services, Health packages, Special discounts, Banking and insurance and much more.

Sri Lanka Telecom also serves business customers by providing the innovative solutions for the large and small enterprises which consists of voice, networking, data hosting and managed services. The Wholesale business products and services are also provided by the company such as Domestic and International Connectivity, Internet Services, Passive Infrastructure Services and others.

Fax Number: 011 2931630


Sri Lanka Telecom Contact Address


The address of Sri Lanka Telecom Contact is Old Negombo Road, Hendala, Wattala, Sri Lanka.

Sri Lanka Telecom Contact Customer Support Service Phone Number


The customer support phone number of Sri Lanka Telecom Contact is 011 2932231 (Click phone number to call).


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The postal and official address, email address and phone number (helpline) of Sri Lanka Telecom Contact Service Center and Sri Lanka Telecom Contact customer service phone number is given below. The helpline of Sri Lanka Telecom Contact customer service phone number may or may not be toll free.

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Sri Lanka Telecom Contact Customer Service Number Delineated Here With Complaints and Reviews

Customer care male
Mr. Premakumara CallsOct 03, 2017

Mr. Premakumara On Phone To Sri Lanka Telecom Contact Service
To D. G. M Kurunegala and Chairman, Telecom
Today I handed over my PEO TV components to Telecom Kurunegala Office, but no acceptable official receipt was issued and just an unacceptable 3*3 sized piece of paper was issued even without a rubber stamp. I informed this informality to the officers who were in the counters for customer service and their reactions were very regrettable. They have not yet understood what the customer service is. This situation is not worth while to the leader in communication in SL. Still the lower level do not know how to tackle the customers. They have not yet understood that they are paid by the money of customers. please Consider the above two matters.

Reply
Customer care female
Ms. Merina Kanelias CallsJun 10, 2018

Ms. Merina Kanelias On Phone To Sri Lanka Telecom Contact Service
I have been asking for a new password in order to login to the new email server, The old one that you sent me is not recognised. I have sent a number of emails to the upgrade department, but so far no response. I am currently abroad so I cannot contact you by phone or email. So PLEASE try to help me as my inbox must be full by now. My mobile number is 0773960965 I can receive SMS on this number
Thank you for your help.

Reply
Customer care male
Mr. H.m.l.munasinghe CallsApr 24, 2018

Mr. H.m.l.munasinghe On Phone To Sri Lanka Telecom Contact Service
I lodger one complaint on 19th April 2018 bearing Complaint No:26741810, but nobody attend to this sofar. I have given nearly ten calls to your customer service they said they alreday inform to Biyagama Service station, but nobody take any action sofar. I call your Biyagama service number, but sorry to say that all the lines are not answerd by them. My Internet and peo TV was not working last six days and I have face lot of problems due to that. Please make arrangemnt to solve this issue as soon as possible. My Phone number 0112970881
H. M. L. Munasinghe,
64/7 Asiri Place, Kadawatha. Thank you.

Reply
Customer care male
Mr. Nissanka Rajapaksa CallsAug 23, 2018

Mr. Nissanka Rajapaksa On Phone To Sri Lanka Telecom Contact Service
My BB connection and tel connection gone since 21st Tuesday. Reported via 1212 same day (complaint no 526274), but until no response. I'm totally fed up.

Reply
Customer care male
Mr. Kalum Priyadharshana Liyanage CallsSep 20, 2014

Mr. Kalum Priyadharshana Liyanage On Phone To Sri Lanka Telecom Contact Service
Dear Sir,
Please i need to disconnect my internet line for the temporary. Please i want to know what i have do needful things. So further what i will do? please let me know?
Thanks
Regards,
Kalum liyanage.

Reply
Customer care user complaints