Hathway Bangalore Customer Care Phone Number

Phone Number of Hathway Bangalore is 080 4016 1616, 080671 51515, 080 4016 1616 .
The company provides cable service in 140 cities and broadband service in 18 cities. The company also deals in broadband Internet services. The company’s one of the famous products is fast data transfer speed. Besides this, service also includes such as Secured Network, Unlimited Access, Instant connectivity, 24x7 Customer support service etc. Hathway Telecommunication Company offer all kinds of Indian entertainment channels like sports, entertainment, kids cartoon, news channel, business updates, movies, informatory channels etc.

Authorized Customer Care Centers Of Hathway Bangalore


  1. Mumbia Center: B Wing, 10th Floor, Trade World, Kamla Mill Compound, Lower Parel - West, Mumbai
    Toll Free Number: 1800 22 1119
    Call Center: 022-61693100
  2. Aurangabad Center: Hathway MCN Pvt. Ltd. 310-311, Akshaydeep Plaza CIDCO Bus Stand, Jalna Road, Aurangabad
    Toll Free Number: 0240-2470000/2483555
  3. Bangalore: 73, St.John's Road, Bangalore - 560042
    Toll Free Number: 080- 67151515
    Call Center: 41228950
  4. Chindigarh: SCO - 16/17, Top Floor, Sector - 34A Chandigarh - 160022
    Toll Free Number: 0172-4644804
  5. Kolkata: Ecostation, 2nd Floor, Plot - 7, Block - BP,Sector - V, Salt Lake, Kolkata - 700 091,
    Call Center: (033) 4030 2444/4030 2417
    Toll Free: 033-4031 6800
  6. Delhi: AB-6, Safdarjung Enclave,
    Nr.Kamal Cinema, New Delhi- 110029,
    Call Center: 011-61656655
    Toll Free: 011-66471111


Services And Specification Of Hathway Bangalore


  • TV Channels: Hathway Bangalore is among the leading telecom companies that render the services of Digital TV channels. Hathway Bangalore has a wide area of 140 cities to operate upon. The telecom undertaking provide Digital TV channels that comprises of Entertainment channels, The channels run daily shows and some weekly shows. The cable network also runs news channels over its network in different languages of regions and also in English. The network also offer sports channels that cover and shows all the national and international sports. Apart form this the network runs special cartoon channels and educational programs for kids.
  • Broadband Services: Hathway Bangalore has the honor of running one of the high speed internet service. The company provide high speed data plans according to the needs of individual or any group. The undertaking also provide high speed WIFI services that are ideal for homes and offices providing access in any corner of Home or office. Hathway Bangalore deliver all products that aids in fast data transfer like Hotspots and Modems. The Broadband services are provided under two categories that include Home broadband and Business broadband. The Business services comprises of Fiber internet and multiple office connectivity.
  • Security Products: Hathway Bangalore deliver different types of security servilance systems that provide complete Digital servilance of homes and offices. The security systems are aimed to provide protection to the life and property of customers. Hathway Bangalore also assures all kind of repair and customer care services on all of its products.


Hathway Bangalore Exclusive Channels


Hathway Bangalore runs some exclusive channels that are meant for personal entertainment like Hathway H-Tube. Hathway H-Tube is a kind of social network where the customers can upload their personal videos and Hathway H-Tube broadcast the same. The videos can be of any Event like festival celebration, Friends enjoyment, Wedding ceremony and dance. The videos broadcast on Hathway H-Tube can be send as message to loved ones. Hathway H-Tube is the personal channel of subscribers that shows video massages uploaded by subscribers.

Hathway Digital TV Box


Hathway produces a Digital TV box that aids in providing crystal clear picture and sound quality. Hathway Box enables a subscriber to pause any of the program and watch any time in future. The Box also empower subscribers to record a live program and also rewind the program. The Digital Box carries multiple features that provide a joyful experience of Digital TV.

Hathway Bangalore Quick Bill


Hathway telecom provide easy access to subscribers to pay bills online. subscribers can pay online bills by going through the personal account and filling the details. The subscriber can also change their monthly plans, the details of plans are always uploaded on the official website of Company i.e http://www.hathway.com/


Hathway Bangalore Address


The address of Hathway Bangalore is 25, Jewels Building, Saunders Road Frazer town Bangalore, India.

Hathway Bangalore Website


The Website of Hathway Bangalore is www.hathway.com.

Hathway Bangalore Customer Support Service Phone Number


The customer support phone number of Hathway Bangalore is 080 4016 1616, 080671 51515, 080 4016 1616 (Click phone number to call).



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Hathway Bangalore Phone Number Customer Service

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Hathway Bangalore Source of Knowledge


selfcare.hathway.com/
www.hathway.com/home/newconnection#digital
www.hathway.com/broadband/businessbroadband
www.hathway.com

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Hathway Bangalore Customer Care Number Delineated Here With Complaints and Reviews

Customer care female
Ms. prakash pg CallsAug 19, 2017

Ms. prakash pg On Phone To Hathway Bangalore Service
dear team hathway Tv Cable not working pleas repair cable tranquil homes guest house pleas fast Sarvice

Reply
Customer care male
Mr. Venkata Reddy Badam CallsJul 27, 2017

Mr. Venkata Reddy Badam On Phone To Hathway Bangalore Service
OUR HATHWAY WIFI IS NOT WORKING. PLEASE SOLVE THE PROBLEM.

Reply
Customer care male
Mr. Sundar Varadaraj Perangur CallsApr 30, 2018

Mr. Sundar Varadaraj Perangur On Phone To Hathway Bangalore Service
Sundar Varadaraj here. Cable TV not working since afternoon. No one attends the helpline. Bangalore, Whitefield, 560066
Account Number 1033460213.

Reply
Customer care male
Mr. Honnegowda.mn CallsSep 21, 2016

Mr. Honnegowda.mn On Phone To Hathway Bangalore Service
Continues not running INTERNET

ADDRASS
316/A 11TH MAIN ROAD SECOND BLOCK VINAYAKA LAYOUT 9TH BLOCK NAGARABAVI BLORE 560072.

Reply
Customer care male
Mr. R.muthuraman CallsSep 05, 2016

Mr. R.muthuraman On Phone To Hathway Bangalore Service
It is very difficult to contact any person on the phone number 08040161616 as it is computerised. I have registered my new account no 1112330137 requesting some body to come collect the payment. two days over no message from any body. Every quarter this is the difficulty. Pl give some tel no where i can dierectly talk to some body and not the computerised one. Pl make arrangements to collect the payment.

Reply
Customer care male
Mr. Vijay N. Rokde CallsAug 30, 2016

Mr. Vijay N. Rokde On Phone To Hathway Bangalore Service
Dear Sir. Booked Hathaway cable connection from Value Vision Network, Vidyaranyapura, Bangalore on 14. 08. 2015. Take more than 15 days for providing connection. Card number 0000 7010 9905. Set off Box not working since 29. 07. 2016. Cable operator Mr. Nasir taken it for repair on 05. 08. 2016. But the same is not returned back till date after so many reminders. Instead Cable operator insisted me to go for new HD set off Box. I booked the same with cable operator on 22. 08. 2016. Photo of both the receipt attached herewith. Till now neither old box came back nor new HD set box provide. You are requested to do the needful urgently. Regards. Vijay Rokde. C/O Sheti. B. R. Vishwa. No. 22, 20th cross, 8th E Main Road, DEE Mandala layout, M S Playa Main Road, Sreenidhi Layout, Vidyaranyapura Post, Bangalore-5600097. Mob nos. 9422530788, 9763832790.

Reply
Customer care male
Mr. Ravi Bv CallsAug 28, 2016

Mr. Ravi Bv On Phone To Hathway Bangalore Service
We have recharged our hathway on 27th August 2016 at 10. 53. 18am Receipt No. 136982185 and Account No. 136982185, but in vain we have not received any channels only its displayed as please contact your cable operator or hathway office to subscribe this channel(4). We are asked to call to many nos. 080-49227000, 080-26610056, and all are not all attended. We called our cable operator person he has switched off the phone 8123559406. When a plan expires you disconnect without any fail or reminder when to connect it you collect the money do give connection for more than 24 hours. Please maintain discipline in your services or give us refund of Rs. 1040/- and we will go for better service provider. You people do not have the courtesy to call back or atleast attend calls. You know ONLY THING IS TO WASTE OUR MONEY AND TIME.

Reply
Customer care male
Mr. Chandru Waddar CallsAug 25, 2016

Mr. Chandru Waddar On Phone To Hathway Bangalore Service
I am Chandru from Belgaum, I had been used IN CABLE last five years, but now I have being using Hathway. IN CABLE provides 313 channels, in hathway there are less channels. DISCOVERY and Discovery Science channels are in English we want is in Hind, apart from that Some Channels are full blank. One more think, Who is developed your software I do not, Channel names and numbers are come in very small letter, but hathway name come in big big size. It is very difficult to see channel name and number for aged persons. Also problem is remote, while watch TV maximum buttons are uses Channel UP/Down and volume UP/Down these key are very small surround that keys there are other small buttons are there like back, info etc. It very hesitate to operate the remote. Unnecessarily big keys with round shape are wasted that buttons are not use while watching TV. Educated persona can operate the remote, but uneducated and old aged persons how can operate it ?.

Reply
Customer care female
Ms. Maggie CallsAug 16, 2016

Ms. Maggie On Phone To Hathway Bangalore Service
I would like to bring to your notice that on the 10th of August 2016 I had taken a Hathwat connection for Rs. 3110/- from Mr. Rintu Gohain )7411916122) My receipt 22642 and your technicians had come to my house, but they found no point. I had called Mr Rintu Gohain to refund the money since there was no point, but his response was very bad he just disconnects my calls. I request you to please take action and refund my money if you cant give me a connection. Regards,
Maggie McCarthy
9980860070.

Reply
Customer care female
Ms. Barsha Choudhury CallsJul 27, 2016

Ms. Barsha Choudhury On Phone To Hathway Bangalore Service
I made my payment online on 22-july at the request of the call center executive named maria, but on 26 July my account gets deactivated. Maria is saying it is due to the migration to new system and they cant find my payment details anymore. What non sense is this. I will be putting a complaint to the consumer courts as well, but I will not let this cheat company rob my money.

Reply
Customer care male
Mr. Shekar Suvarna CallsJul 22, 2016

Mr. Shekar Suvarna On Phone To Hathway Bangalore Service
Hi Team,
I have Just now paid and renewed this month by paying 290/- through online. I have received the message from bank with(reference 366875) stating the amount paid. This is the second time I am facing this problem. The first time I paid was 320/- on 05/22/2016 at 06. 17PM and same message got from Bank. So I paid second time for 290/- at 07. 41PM on 05/22/2016. So kindly requesting for the amounts(290+320) with current coverage reimbursement. My Account ID 1029435222
Regards,
Shekar.

Reply
Customer care female
Ms. Jiphy CallsJul 05, 2016

Ms. Jiphy On Phone To Hathway Bangalore Service
Hello,

I have recharged my broadband yesterday (04/07/2016). Till now the connection is not activated. I have paid for three months. Have raised multiple complaints and got update that it will be fine in four hours, 30minutes and finally said by seven PM. But still I cant connect (now its 9. 30). Can I expect positive update? This is clearly impacting customer satisfaction. Account No: 1099549867.

Reply
Customer care male
Mr. Swaminathan Neelakandan CallsJun 28, 2016

Mr. Swaminathan Neelakandan On Phone To Hathway Bangalore Service
Dear Sir

I am Neelakandan here. This is in connection with my complaint made around 7. 45 PM. Till now the service is not connected. Called up Mr. Anand the area manager No. 9742268428 and the same is switched off. Whenever there is issue or relay problem his number Is always switched off. Also, called up the manager No. 9742683777 and he is not at all bothered to attend the call. Hence, requesting to refund the amount of subscription amount paid or else will be taking up this legally since you are not capable of solving the customer issue. We are having this TV for relaxation and not for show off. S. Neelakandan
9538289977
Ulsoor, Bangalore 560 008.

Reply
Customer care male
Mr. Swaminathan Neelakandan CallsJun 28, 2016

Mr. Swaminathan Neelakandan On Phone To Hathway Bangalore Service
DEAR SIR

s. NEELAKANDAN SENDING THIS MESSAGE. In continuation with the complaint made around 7. 30 PM. We called up the area MaNagar No. 9742268428 Mr. Anand No. And the same is switched off. Whenever there is issue or No. Relay, always the No. Is switched. Offf. Also, we called up the Area Manager No. 9742683777 and there is no response at all. We have never spoken to him, till now since we he has not attended the call so far. Since we are fed up with the service, we are requesting to refund the amount of subscription paid or we will be forced to sue with consumer court as you people doesn't know as how to handle the customer issue and feels that if not attended the phone or switching off will solve the issue

S. Neelakandaan
9538289977. Please call up for further updates.

Reply
Customer care male
Mr. Swaminathan Neelakandan CallsJun 28, 2016

Mr. Swaminathan Neelakandan On Phone To Hathway Bangalore Service
Dear Hathway Team
I am neelakandan Here from Ulsoor, Bangalore

this is in connection with the complaints made today around 7. 30 PM. I called up area incharge Mr. Anand )No. 9742268428) and the number Is switched off. The No. Is always switched off whenever there is problem or there is no relay. Also, called No. 9742683777 whose number Was given as Area Manage and there is no response at all and we have never spoken to him at all when ever there issue or relay problem and he is never bothered to attend teh call. Hence, I am requesting to refund the amount of subscription paid since we have not watched even one day without any interruption or we would be forced to deal this legally

Neelakandan
9538289977.

Reply
Customer care male
Mr. Swaminathan Neelakandan CallsJun 28, 2016

Mr. Swaminathan Neelakandan On Phone To Hathway Bangalore Service
I am Neelakandan from Ulsoor. There is no relay from 5. 00 PM today. For the last three days. The contact Nos not reachable and also, always switched off when ever there is relay problem. Already sent mails to madhusudan. Dn@hathway.com and he was kind enough to call up and told that he would take appropriate action. But the same problem is continuing. Another number Of your area Manager is not at all attending the calls we are treated as beggers. Please understand we are not beggers and we are paying for the service. Hence kindly return the amount paid for the services or else will be moving with consumer court. Phone is 9538289977.

Reply
Customer care female
Ms. Sarita Advani CallsJun 03, 2016

Ms. Sarita Advani On Phone To Hathway Bangalore Service
I am a hatway cable subscriber and it has been past three days my cable od not working. Note that few kanada channels coming, but all my subscribe channel are saying that i need to check the package - I have been trying to get hold of my local provider, but he is not answering. My appartment is Brigade metropolis and we have around 25 odd subscriber who are facing the same issues. I would really appresiate if you can see to the matter as kids are driving us nuts - my husband has given me till tomorrow to sort this cable issue else we are unsubscribing and taking TATA sky. Add is Bridage metropolis Itpl road whitefield - Appartment numbers is K 1701 - Kindly check our admin JLL ofiice diary is full of the cableprovider complaint.

Reply
Customer care female
Ms. Chandrika Ts CallsMay 23, 2016

Ms. Chandrika Ts On Phone To Hathway Bangalore Service
Hi,

Can you please let me know where the Hathway office is near Old Airport Road? I stay on Wind Tunnel Road and have a Hathway cable connection. The provider has been absconding for almost two months now. He has taken away the HD remote as it was not working stating that he would replace it. But not reachable since then. The HD connection is not working for most of us in our apartment. The operator's name is Venkat and his number is 9844771815. Please help.

Reply
Customer care male
Mr. Theertha B V CallsMay 18, 2016

Mr. Theertha B V On Phone To Hathway Bangalore Service
I have subscribed for HathWay Internet in my area "Krishanmurthy Layout" near Tavarakere Main Road. One of your colleague name "IIlayaraj" has come to my place and taken the amount on 16/05/2016 (I have the RECEIPT). And, he told me that the connections will be established before 7PM of 17/05/2016. Now he is not responding properly and telling some excuses. I have contacted Nodal officer Prasanthi A and she is not ready to listen to the issue and not responding properly. So, Please check and let the internet connection happens soomthly. Else will take further actions.

Reply
Customer care male
Mr. Rajib Debnath CallsApr 13, 2016

Mr. Rajib Debnath On Phone To Hathway Bangalore Service
Hathway Acc: 1255790: Top-UP Not activated: Complain: 16427886- 16459023- 16474002

After talking to your call center executive, i have paid for the ten GB Top-up on 8th Apl, details given below. I was supposed to get the Top-up within Max four hrs, but six days is over, still it is not activated. I have called endlessly to your call center for last six days, but without any result. Moreover, your call center team every-time puts the call on HOLD, saying that they are transferring to supervisor, but your they never answer. It is pathetic service and customer service. Moreover, the TopUp was applied for the purpose to use it for two weeks from 8th Apl, as my speed was downgraded to one MB. On 21st/22nd Apl, I will get by default 50 MB speed as per the Monthly limit. Thus if the Top-up is not activated by latest 14th Apl, then I do not want the Top-Up to be activated at all. Waiting for your immediate revert on this.

Reply
Customer care female
Ms. Rashmi Ravi CallsApr 03, 2016

Ms. Rashmi Ravi On Phone To Hathway Bangalore Service
Our VC ID number 000122408164, today Mr. Nagesh, (ThyagarajaNagar) collection agent of Hathway collected Rs. 375/-(Receipt No. 118197684) instead of Rs. 350/- saying that the cost of Vajra Pack has increased, but after he left we noticed that he has changed the pack to Karnataka Royal PP. We never watch Malayalam, tamil, telgu channels. How can he lie/cheat us saying vajra pack rate has increased and changing the pack by himself. I want my Rs. 25/- back from this month itself. Kindly do the needful.

Reply
Customer care male
Mr. Ganapathi CallsMar 29, 2016

Mr. Ganapathi On Phone To Hathway Bangalore Service
Account no. 1168736The broad band internet services are very bad, speed not at all reliable. Regarding 6-months plan requested for 25GB over phone and written mail. Inspite you have put me to higher billing plans. Repeated requests are simply neglected by Hathway and today i requested for the contact details to whom to escalate the problem, the call center people put me on listening music and ring tones only and not connected to any one. Very very bad services from Hathway broadband. Request to resolve the issues as per convenience, i paid money for next 6-months usage and fed up with bad services.

Reply
Customer care male
Mr. Vinod Maran CallsMar 29, 2016

Mr. Vinod Maran On Phone To Hathway Bangalore Service
This is Vinod Maran I requested for the connection on 2nd of this month, he gave the reason as server issues on the first day 2nd day I waited and third day also was a waste, this guy Krishna voluntarily told me that he would cancel he the connection guy doesn't come on the 3rd day I told him to cancel the connection and give my money back, he said I would get in three to four working days., , 3 to four days became a week, i got some prank calls too, . I heard my area is a black area during the call, if it was a black area you shouldn't have taken the money from me and I didn't get my DD till now. Who ever is reading my frustrated issue solve it as soon as possible. Feedback is very poor, you guys oly rate yourselves for your communication and services Regards Vinod Maran .

Reply
Customer care male
Mr. Sridhar CallsMar 27, 2016

Mr. Sridhar On Phone To Hathway Bangalore Service
Hi, I have taken your HD set box some three years back at a monthly additonal charge of Rs. 100/- A year ago I was introduced four package Rs1800/- P. A for HD channels and alcarte. I have chosen basic four alcarte HD, but I had problem every month. Your opertror felt, I am paying the lowest. It was irritating. Now they have changed the package once again- In your base package there are very few channel I watch, expecting me pay basic Rs. 60 for tamil and Rs. 60/- English news Rs. 150 for HD., which is too much. Your base should have few english music and movies or should be available at alcarte.Please share your present package with complete details and HD. I also wants damages for wrong disconnections.

Reply
Customer care female
Ms. Rekha Mathew CallsMar 24, 2016

Ms. Rekha Mathew On Phone To Hathway Bangalore Service
Dear Sir/Madam
I have been facing problem of Internet connectivity for the last one month. My hathway login ID is 1074866 which is in the name of Rekha Mathew . I have called your office more than six times and not received a satisfactory response. When we are in need of Internet it often doesn't work. I use hathway broadband for last five years and such issues are very strange for me. Finally I have asked for disconnection of my services not no body turned up. If you do not provide the service well you have no right to ask for the rent for that day. I have to spent lit of money on Telephone calls since your customer care executives connect the calls to their supervisor and it doesn't happen. I want disconnection of Hathway services at the earliest. Thank you
Mathew CP.

Reply
Customer care male
Mr. Karthik CallsMar 15, 2016

Mr. Karthik On Phone To Hathway Bangalore Service
One of the worst ever internet service providers i have ever experienced. They will not address issues on priority and make the customer wait for long time during calls and at the end the calls gets cut by itself. No managers come to rescue during the crisis situation. Number of complaints registered is getting higher month by month and no solutions. Customer care sucks to the core as they are not aware of the situations what customers are facing. No one will come to rescue if the technical glitches happen. I strongly not recommend this to any of my friends and relatives.

Reply
Hathway Bangalore Customer Service Care Phone Number 254014
Mr. M. Chandra Sekhar CallsFeb 09, 2016

Mr. M. Chandra Sekhar On Phone To Hathway Bangalore Service
We paid Rs. 3, 780/- on Sunday i. E 07. 02. 2016 for new broadband connection. But till now i. E 5. 00 p. M (09. 02. 2016) that is not installed. When I spoke to Mr. Prakash, Area Manager, Ramamurthy Nagar, he said it will happen. But who has taken the order and payment he said it will be installed within 24 hrs. I. E yesterday i. E 08. 02. 2016 before 5. 00 p. M. Resolve the same immediately without any further reminder.

Reply
Hathway Bangalore Customer Service Care Phone Number 253177
Mr. Rajeshkumar CallsFeb 02, 2016

Mr. Rajeshkumar On Phone To Hathway Bangalore Service
I have renewed the hathway account 1285874 on 31. 10. 2015 wherein it was said that I will get one month extra after three months period so my plan expire on 01. 3. 2016, however my account has been deactivated. I do not know that inspite of clear promise of month extra time my account has been deactivated. More on 31. 01. 2016 i received a message to credit the amount and get one month extra offer. But already you are not honoring the offer already subscribed and now what is the guarantee of this offer. Hence i kindly request to first honour the offer given to me on 31. 10. 2015 while making payment and re activate my account. After that period i will renew by account. Please clear the confusion. This has been the routine job for your hathway team.

Reply
Hathway Bangalore Customer Service Care Phone Number 252780
Mr. Nithin M Agarwal CallsJan 29, 2016

Mr. Nithin M Agarwal On Phone To Hathway Bangalore Service
Pathetic service from Hathway for the past one year. Now I am relocating from Bglr to Mum and for this have been calling them everyday for the past seven days Everytime it is a standard reply -- """we have noted down your request - concerned team will call""". Pure bull shit Even to escalate, they put the call on a long hold and then disconnect. PLEASE DO NOT TAKE THEIR SERVICE AT ALL.

Reply
Hathway Bangalore Customer Service Care Phone Number 250844
Mr. Krishna Mohan Reddy K CallsJan 11, 2016

Mr. Krishna Mohan Reddy K On Phone To Hathway Bangalore Service
I have renewed the hathway account 1127944 on Jan 01st. I have received the message saying it is New year offer Renew 3Mth above and get 30days extra. But today when i logged into my account it says expiry date is April 9th 2016. According to your message i should get one month extra and expiry date should be may 9th 2016. Please clear the confusion. This has been the routine job for your hathway team.

Reply
Hathway Bangalore Customer Service Care Phone Number 249791
Mr. V R Jayan CallsDec 31, 2015

Mr. V R Jayan On Phone To Hathway Bangalore Service
I have a hatchway cable TV connection at 31/372 CPWD Quarters. The connection went off on 29. 12. 2015. Next day the matter was reported to the person normally attend collect the payment with mobile number 9980807207 who promised the connection in 20 minutes which proved a bluffing later. I repeatedly contacted the person. Again despite of call after call no one attended the call and the person given the number of the mechanic. I called the mechanic in two numbers several times. (08123805918 and 08123559406). The mechanic toil me that he is coming in ten minutes. Despite of very urgent work I was waiting for him. He never turned up and later stopped attending the calls. Will you please tell me company policy in this case. I would like to take-up this issue with the senior officers in Bombay as I was deprived of the facility despite of advance payment. V R Jayan , Mob. 7760509141.

Reply
Hathway Bangalore Customer Service Care Phone Number 249325
Mr. Ajit Maheshwar CallsDec 27, 2015

Mr. Ajit Maheshwar On Phone To Hathway Bangalore Service
Hi, I live in koramngala. Our local cable provider is Krisna cable whose office is just two minutes away from my house and this cable connection is there since last 23 years. Since 29 th of Nov i am getting scarambled picture on off and inspite of visiting the office daily things have not been set right. Of course once the technician did visit and without checking he said it is fine and went off. Subsequent complaints have fallen to deaf ears. All they do is just promise to send the technician, but nothing happens. I am totally fed up and not watched Tv for almost one month. Seriously thinking of switching over to another SP. Ph no 9886060630.

Reply
Hathway Bangalore Customer Service Care Phone Number 246093
Mr. Moeedul Hussain CallsNov 27, 2015

Mr. Moeedul Hussain On Phone To Hathway Bangalore Service
Hi, People from Hathway are harassing me everyday. They are calling me and number of times in a day along with sending me unauthentic messages. Though I have requested them not to call or message, it's not stopping at all. If this get continued, I might have to take some legal actions against Hathway as this is really annoying and totally against the ethics of any company or a respected society. Please look into this.

Reply
Hathway Bangalore Customer Service Care Phone Number 245836
Mr. Ravi Umar CallsNov 24, 2015

Mr. Ravi Umar On Phone To Hathway Bangalore Service
I have recently been transferred to Bangalore from Hyderabad where i had a cisco set top box model 3410DVB which i purchased at a cost of Rs2000 from the cable operator. The cable operator VNS cable networks in B Narayanapura Area claims that i cannot use this set top box and have to purchase a new set top box. I also asked the cable operator if there is a chance to replace the set up box and he says the option is to buy a new one. I do not understand why i have to spend every time i change my city and i am very disappointed with your service. I do hope you will help me in resolving the issue and continue the service with hathwayThe details of my cisco set top box are as followsMac address: 34BDFA61DD37Cisco Tan:74-10607-01cisco pid: 3410-HATH-K9.

Reply
Hathway Bangalore Customer Service Care Phone Number 244414
Mr. Gopinath CallsNov 10, 2015

Mr. Gopinath On Phone To Hathway Bangalore Service
Ph 08025537804sons mobile: 9916963557card number-- 0000 7351 4093Cable is not coming in my home ground floor, we complained our local hathway provider he came examined said card has some reading problem. He said he will correct it, but almost two weeks no one has comeNO TV NEWS. I am a 78 years old person need TV to pass time. Please fix it today send some one Immediatelyno 20 ground floor surabhi6th block 7th crosskoramangala layoutBangalore 95landmark-- behind printoThanksGundappaRtd asst commissioner koramangala Bangalore.

Reply
Hathway Bangalore Customer Service Care Phone Number 243374
Mr. Nagarajan Selvaraj CallsOct 30, 2015

Mr. Nagarajan Selvaraj On Phone To Hathway Bangalore Service
I live in Hennur Bande area, bangalore-43. two days back i have given a cheque, dated 1-nov-15 for new broadband connection. the executive (Mr. Praveen - phone 9742026792) mentioned that he will confirm the power backup of at least two hrs anytime and then activate the account. i have not heard from him and also he is not picking up the phone. could you please do the needful.

Reply
Hathway Bangalore Customer Service Care Phone Number 243254
Mr. Habib Ur Rahaman CallsOct 29, 2015

Mr. Habib Ur Rahaman On Phone To Hathway Bangalore Service
Dear Team, I have paid my renewal plan on 10/10/2015 and Modem has changed and Installation has done on 13/10/2015, from the day frequent dis-connect is happening, i had called Bangalore customers care several times, customers care is taking complaint and providing reference numbers. But still non of technician turn to resolve the issue, i never expect this type of service from Hathway, past 18 days i could not able to use the internet service, its very pathetic service If the Hathway is not interested to resolve the issue then i have to look alternative service provider.

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Hathway Bangalore Customer Service Care Phone Number 242891
Mr. Anvesh Kumar Voona CallsOct 26, 2015

Mr. Anvesh Kumar Voona On Phone To Hathway Bangalore Service
Hello, i have taken a new Hathway connection (customer id 1441871) for three months and paid the money by cash and got the receipt of the payment made, and after ten days my connection (8-oct-2015) gets deactivated saying that "your cheque is bounced". but we have paid the money by cash. Hathway field executive had made a mistake and paid our money by some ones cheque, and unfortunately the cheque is bounced. till now (26-oct-2015) we didn't get our connection back online i have contacted our Hathway executive Mr. Ramamurthy (8748991231) don't respond only, and the customer care sucks as they will hangup in between or will take a day to take the call.

Hathway Bangalore Phone Number Customer Care Service
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Hathway Bangalore Customer Service Care Phone Number 242651
Mr. Sumit CallsOct 23, 2015

Mr. Sumit On Phone To Hathway Bangalore Service
Hello, I have got Hathway cable connection from you, however from past 14 days I have been calling raising an issue, as channels are not coming. When ever I call the customer care they have to say is we have refreshed the system or the technician will come. But noone has ever called back or sent any technician. This is endless waiting from past 14 days Now it is been too very frustrating, I have been paying my bills regularly and I need not call the customer care always and plead to refresh the system. I expect to watch TV when I want to and not when you want me to. I keep getting answers as wait one or two hours. I donot know, when exactly your one or two hours end. The account is registered with the mobile number 9873526663 Sumit Sharma. I expect if anyone to look into this ASAP or let me know if I have to look out for a different service provider. Regards Sumit Sharma.

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Hathway Bangalore Customer Service Care Phone Number 242383
Mr. Ali CallsOct 20, 2015

Mr. Ali On Phone To Hathway Bangalore Service
My name is Ali . I stay in Bangalore(BTM 1st stage, 2nd main, 3rd cross, Maruti layout area). I have been trying to contact the Hathway local operator here in this area and tried to contact on his number several times. He never responds to our calls at all which is very frustrating. We spoke with him regarding our TV cable connection for local channels. Later when we tried to approach him, he never take our calls nor respond. If possible try to take immediate action on such irresponsible and disgusting cable operators. Hence I will approach other cable operators after this such kind of hopeless service. His name and contact details mentioned below:Shafeeq- 9449611980 / 7899599086.

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Hathway Bangalore Customer Service Care Phone Number 242352
Mr. Saravana CallsOct 20, 2015

Mr. Saravana On Phone To Hathway Bangalore Service
Hi, This is Saravana from ramamurthy Nagar, Bangalore. I have asked for Internet connection and also paid Rs. 3070 at the time of registration(4th OCT, 2015) and i was told that would be getting the connection within ten working days, but by now its already 16days from the date of Reg still i didn't get any connection regarding calls. If i call the representative about the connection, he is telling the server is not yet up in my area. Please do me the needful as soon as possible or I am cancelling the connection.

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Hathway Bangalore Customer Service Care Phone Number 240788
Mr. Nibi Thomas CallsOct 04, 2015

Mr. Nibi Thomas On Phone To Hathway Bangalore Service
HelloMy name is Nibi Thomas . I have two cable connections from you, however from past couple of months I have been calling raising an issue of lot of disturbance and some channels are not coming. When ever I call the customer care they have to say is we have refreshed the system or the technician will come. Which I haven seen happening. Now it is been too very frustrating, I have been paying my bills regularly and I need not call the customer care always and plead to refresh the system. I expect to watch TV when I want to and not when you want me to. I keep getting answers as wait one or two hours. I also do not know what is the best way to escalate the issue, I do not see any transparency in the escalation procedure. The account is registered with the mobile number 9845301694 in my dads name T. T. Thomas. I expect if anyone to look into this ASAP or let me know if I have to look out for a different service provider. RegardsNibi Thomas 9886190695.

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Hathway Bangalore Customer Service Care Phone Number 240659
Mr. Ramesh Babu Ramya CallsOct 02, 2015

Mr. Ramesh Babu Ramya On Phone To Hathway Bangalore Service
We have been suffering from service. Each month we have to inform our TV cable connection is 550Rs one and by the time we get all channels would have elapsed ten to 15 days. From the date we got a new connection, each time we have to call person Das and inform our issues. It will result in very late. No idea, what they mean by customer satisfaction. Very bad service. Even initial time, to get new connection we suffered, after multiple calls - got connection. We never seen such a bad service. We were at south Bangalore, that time for simple issue they use to consider serious and serve. Very bad with new location Hathway connection. Our address is: NO 17, Sakamma Layout, Behind Divya shanthi school, Lingarajapuram, Bangalore. My phone number : 9845316567.

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Hathway Bangalore Customer Service Care Phone Number 239923
Mr. Manohar Gondi CallsSep 28, 2015

Mr. Manohar Gondi On Phone To Hathway Bangalore Service
hi my internet is not working properly from ten days and i called to customer care and given complaint about this but they have not given complaint number. and the person who is speaking his voice is not clear because of connection getting huge disturbance during the call. hath way account number is:1427227please resolve the issue i have the screenshots from ten days. you can find one latest screenshot from the attachments. get back to me as soon as possible and resolve the issue. regards, manohar gondi .

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Hathway Bangalore Customer Service Care Phone Number 236210
Mr. Satya Das CallsAug 23, 2015

Mr. Satya Das On Phone To Hathway Bangalore Service
Hi our Address Nagarjuna Green woods, kadubeesanahalli, outer ring road, marathalli and our cable operator is Mr. Naveen, chowdeswari cableSatya Das Account No: 1066927907 Mobile No: 91 9945087234 Email ID:: sndas44@gmail.comYour Subscription TV1 VC No: 000065690927 BANGALORE JANPRIYA -- Add-ons VAJRA CRICKET ENGLISH 1M`0Expires on : 7th September 2015WE ARE PAYING FOR vAJRA PACKAGE TO OPERATOR BUT HE HAS GIVEN US "BANGALORE JANAPRIYA PACKAGE" WITH ONE ADD ON. SINCE 2OTH AUGUST THE CABLE TV NOT WORKING SHOWING " NO SIGNAL TO SET TOP BOX". WE MESSAGED TO CABLE OPERATOR ON HIS MOBILE : 9845766004 BUT NO RESPONSE FROM HIM. PLEASE LOOK TO THE MATTER AS SOON AS POSSIBLE.

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Hathway Bangalore Customer Service Care Phone Number 232394
Mr. Prabhat Ranjan CallsJul 15, 2015

Mr. Prabhat Ranjan On Phone To Hathway Bangalore Service
My account number is 1253896, and I registered a complained that my hathway log in page is not at all getting open. And representative replied thay due to tech issue it is there it will be resolved soon, but now it 72 hour and there is no update. And today even net is not working at all and it has become regular habit. Intial speed was 50mbps now hardly I am getting 5mbps. Fed uo from the service and with the word hathway. My number Is 9986963396. Kindly rectify with in 24 hours or else I will be forced to switch to ACT brodband.

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Hathway Bangalore Customer Service Care Phone Number 225725
Mr. Ashwin Richard CallsApr 15, 2015

Mr. Ashwin Richard On Phone To Hathway Bangalore Service
My cable provider at hennur cross Bangalore; Manjunatha cable vision based in Kamanahalli. Has not updated the additional channel to be provided from yesterday morning. HBO HITS and another similar channel Rs. 79/-. Please do the needful. Ashwin Richard Bassappa layoutHennur cross4th block. Hathway box. Hathway customer card. My box number isC9700Ncard number is 0000 4056 5574.

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Customer care male
Mr. Manjunath CallsFeb 23, 2015

Mr. Manjunath On Phone To Hathway Bangalore Service
I am Manjunath. I am staying in Gayatri Nagar, beginning this month cable boy collected extra Rs 50 every door step he give reason is cricket pack for this month now there is no Star Sports channel till know not a single guy lifting mobile we are missing world cup series so please is there any way for this problem i am waiting for yours answer. Thank you. Manjunath.

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Customer care female
Ms. Beena CallsDec 23, 2014

Ms. Beena On Phone To Hathway Bangalore Service
My service request number is 91989. Firstly I had to call up thrice as your line connection was very bad. Secondly, even though I clearly selected the IVR option stating that I was not an existing customer of Hathway, by default everyone asked as to what my Hathway request number was. Even after raising a request for new connection for ten working days nothing seems to worked upon. It is sad to see the state of response team.

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Customer care male
Mr. Tony Tharakan CallsDec 23, 2014

Mr. Tony Tharakan On Phone To Hathway Bangalore Service
I took your internet cable connection yesterday, but on doing speed check with few websites, I get only less than seven MBPS whereas your offer was 50 MBPS. Please look into this complaint urgently as my requirement to trade the online share market will get substantially affected adversely. My customer code is 1237254.
Thanks and Regards,
Tony Tharakan, .

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Customer care user complaints