Mr. Allan Moffat On Phone To Netgear Australia Service
Very misleading the australin phone numbers re direct you to an overseas possiably India. Re the accent, and you do not speak to a rep in Australia and where is your email address so we can explain the problem that we have.
Mr. Norman Jones On Phone To Netgear Australia Service
Please ask netgear authorised resellers to disclose that the netgear warranty is not transferrable on their sales receipts. I was sold a modem, and told I could transfer the warranty by the vendor. The sales receipt said that "THIS DOCKET MUST BE PRODUCED FOR GUARANTEED SERVICE. " He gave me the docket specifically so that I could obtain warranty rights. My phone is 0432578172.
Mr. Paul Jagals On Phone To Netgear Australia Service
After several attempts to get support and even to just register my new product, I returned the product to the store and want to now delete my account. I simply cannot figure out how to do it on your very confusing multiple websites. Can you please direct me to the point to do it. And do not ask me to call. I cannot spend any more time on this. Not happy.
Mr. Jim On Phone To Netgear Australia Service
Hi can someone please call me re: CASE Number 28911449. I spoke to your service desk, and the operater could not speak English, then hung up the phone. This has happen two times. NOT HAPPY.
Mr. Hussein Tiry On Phone To Netgear Australia Service
I cannot register my router: nighthawk x8 8500 router. My series. Number is 4DH1637L00A93. My email is jhtiry@ncable. Net. Au. Australia.
Ms. Michelle Haynes On Phone To Netgear Australia Service
Hi my name is Michelle Haynes I was wondering my wifi is not working it is from optus and it's called NETGEAR and I was wondering if you can help me thank you please call me it's 0422167146 thank you.
Ms. Tania Thorne On Phone To Netgear Australia Service
I have had issues with my Netgear Nighthawk X4S. In ringing technical support in Australia, telephone number 0281176800, as soon as I explain my issue, I am then disconnected, as though they have hung up on me. I have been on hold for some time (3rd time in calling) - it may pay that your support staff request a contact phone number from the netgear customer before commencing troubleshooting, so if the phone call is disconnected, netgear staff can call back as soon as possible to customer. It has been lengthy waits on the telephone to get technical support, only to be disconnected and have to ring again.
Mr. David On Phone To Netgear Australia Service
I'm trying to buy a product from you. Its listed on your website. You list the dealers (online and retail) for it. I have tried your online dealer - they do not know anything about it. I have tried your retailer dealer - they do not know anything about it. What is the story here - who is lying to me?
How about somebody ring me and tell me why I have wasted a couple of hours trying to buy a product that your resellers do not know anything about, despite being listed?
Pissed - David .
Mr. Peter Cameron On Phone To Netgear Australia Service
I am trying to set up VOIP with my R7000 Nighthawk Router (also known as Ac1900) I have a Linksys telephone adaptor connected to the router and I have a dial tone, but cannot send or receive calls. I have the VOIP settings supplied by my ISP, but have no idea how to set them. My ISP told me to call you guys
Can you help.
Mr. Miroslav Milat On Phone To Netgear Australia Service
Hi, there. Please, can You help me, I need password for my Iphone to connect with my Internet, but I need password for Hi-Fi, my Modem model is N300 Wireless ADSL2 Rpiter DGN2200
Thank You for helping me.
Mr. Peter Dunstan On Phone To Netgear Australia Service
Not happy with your so called world class product, i purchased a nighthawk router r8000 on November 03 which worked for three weeks then netgear sent out a replacement all good. Except the replacement did not work after paying for the express delivery as well. Then dealing with pain staking phone calls dealing with time and lack of communication. Then being advised and clearly repeating that we would receive yet another replacement the next day, it did not turn up as stated and i am still waiting three days later, i am quickly losing faith in a company i held respect for and which i will advise on other forums, please advise and rectify this problem before i do.
Mr. Steve Day On Phone To Netgear Australia Service
Ready nas nv v2. When I open raidar, it finds the nas, I then click on settings and it opens Internet Explorer and tries to connect, but says that the security certificate has expired. Clicking "continue anyway" achieves nothing. I loaded Google Chrome to try and access from there. Same type of error message, but when I tell it to continue anyway, it takes me to the dashboard page, but with no buttons to allow me to alter or access any part of the nas. I have looked on the forums, communities and even tried contacting Netgear by phone. Netgear "support" now tell me that to help with this problem I will have to pay $85. 00 because it is past my 90 day limit. I am not the only person out there having this exact problem. It should be rectified by Netgear without the runaround and extra charges. I am very disappointed with the attitude to this issue, and it is getting to the point where I will no longer purchase Netgear products in the future. Some customer service would be nice.
Mr. Brendon On Phone To Netgear Australia Service
Tried online tech support - always busyTried online email ticket (fatal server error generated when submitted)Tried to phone - sat on hold for over half an hour. VERY POOR CUSTOMER SERVICE considering I have sold hundreds of thousands dollars with of Netgear products over the years. Will be looking for alternatives from now on.
Mr. Kevin Masters On Phone To Netgear Australia Service
I am unable to contact you by 02 8117 6800I have a telstra wireless 4G router Net gear. I want to connect the 4G device to a Mac Airport Time capsule. I am advised by apple that the 4G is not able to support the connection to Airport Time capsule with out a Net Gear cradle for the Net Gear 4G device so it can be connected via a cable, telstra have advised me they used to sell cradle and I need a net Gear 760S cradle. Where do i purchase a cradle from ? Dick Smith , JB HI FI do not stock the cradles, can you asset.
