Course Hero Customer Service Phone Number

Phone Number of Course Hero is +1-888-634-9397 / 408-744-1500 .
Course Hero is based in the United States and is known as an online learning way, which is an Internet Social Learning Network type website. Through which, it is committed to offer online educational resources to major schools and colleges across the nation. It is specialized in study documents, educational videos and tutors, customizable flashcards, etc. Course Hero came into existence in 2006. The slogan of Course Hero is Learn. Share. Teach. Achieve., and as of 2014, Course Hero is following by millions of students.
Valuable Contact Number of Course Hero for All General Inquiries
Phone: +1-888-634-9397
Additional Contact Number of Course Hero for General Support
Phone: 408-744-1500

Ways and Timings to Reach Customer Support help Desk of Course Hero


There are several ways to get in touch with the qualified and experienced representatives, available to help you by phone, email, mail, online chat, as well as social media.
To contact by phone, call at given number, present to help you Monday through Friday from 07:00 AM to 06:00 PM. The representatives by email can help you between 07:00 AM to 05:00 PM, Sunday through Friday.

Some Important Course Hero Customer Support Emails:
There are several emails for you, choose according to your need.
billing@coursehero.com, for Billing questions
info@coursehero.com, for Partnership opportunities
advertising@coursehero.com, for Advertising opportunities
press@coursehero.com, for Media inquiries

You can also send latter to given official address.

The online chat support facility is open Sunday thru Friday from 10:00 AM to 06:00 PM. To online chat support, visit at support.coursehero.com/hc/en-us
For Additional Support Dial: +1-888-634-9397
If you still have a question and you unable to reach customer help desk, so you can try FAQ section to get your answer, log on to support.coursehero.com/hc/en-us

Social Media Ways to Follow Course Hero


To get daily updates and customer support on social platform, you can follow it on Facebook and Twitter.

Course Hero Facebook Profile Page:
www.facebook.com/coursehero

Course Hero Twitter Account Page:
twitter.com/CourseHero


Course Hero Address


The address of Course Hero is Course Hero, Inc., 1400B Seaport Blvd., 2nd Floor Redwood City, California 94063, United States.

Course Hero Email Address


The email address of Course Hero is support@coursehero.com.

Course Hero Website


The Website of Course Hero is www.coursehero.com.

Course Hero Customer Support Service Phone Number


The customer support phone number of Course Hero is +1-888-634-9397 / 408-744-1500 (Click phone number to call).


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The postal and official address, email address and phone number (helpline) of Course Hero Service Center and Course Hero customer service phone number is given below. The helpline of Course Hero customer service phone number may or may not be toll free.

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Course Hero Phone Number Customer Service

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Course Hero Source of Knowledge


www.coursehero.com/contact.php
en.wikipedia.org/wiki/course_hero
www.coursehero.com/about-us/
www.coursehero.com

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Course Hero Customer Service Number Delineated Here With Complaints and Reviews

Customer care female
Ms. Kabelo CallsSep 05, 2021

I have subscribed with Course Hero on Friday and they deducted R603 and R14, today they have deducted the amount of R603. 15 again. I would like to reverse my money and cancel my subscription with immediate effect. It did not serve the main purpose of the subscription and I didn't get the answers to the questions I posted. It is also not friendly user.

Reply
Customer care male
Mr. Ajay Kaul CallsAug 14, 2019

Mr. Ajay Kaul On Phone To Course Hero Service
I have sent eight questions in morning, but recd answers only for three questions, urgently need answer for balance five questions.

Reply
Customer care male
Mr. Narwunu Vorkpor CallsMar 16, 2018

Mr. Narwunu Vorkpor On Phone To Course Hero Service
I would like full refund I haven't opened any of the documents and it charged me all at once. Wasnt what I was looking for.

Reply
Customer care male
Mr. Oluwaseun Alabi CallsMar 13, 2018

Mr. Oluwaseun Alabi On Phone To Course Hero Service
I haven't been able to download document from the website. It been showing zoom-in and zoom-out, browse, back, previous and next and so on. Please what can I do? MY PHONE NUMBER 6032031104.

Reply
Customer care female
Ms. Nneka Maduabuchuku CallsOct 30, 2017

Hello, my name is Nneka Maduabuchuku . Please I want you to disable my Course Hero account because I am done with the class with which I registered it for and I have disabled it by myself since three months ago;, but Course Hero keeps charging my account for monthly subscription. Please disable it because I do not need it anymore; thanks.

Reply
Customer care female
Ms. Modinat Saka CallsFeb 15, 2018

I did a year subscription with Course Hero how come I cant open it any more I paid foe one years in September of 2017 please let me know what is going on.

Reply
Customer care male
Mr. Erickson Maina CallsSep 21, 2017

Mr. Erickson Maina On Phone To Course Hero Service
Hello, this is Erickson, I am having some challenges in accessing my tutorial account. Every time I log in there is an error occurring. Would you please help me out. Thanks in advance.

Reply
Customer care male
Mr. Asanga CallsApr 25, 2018

Mr. Asanga On Phone To Course Hero Service
Please my account is red please refund me soonest.

Reply
Customer care male
Mr. Asanga CallsApr 25, 2018

Mr. Asanga On Phone To Course Hero Service
I bought my account for nine dollars and you charge me 119 dollars.

Reply
Customer care female
Ms. Sugandha CallsAug 03, 2018

Ms. Sugandha On Phone To Course Hero Service
Hi i want to cancel this subscrptionu. The cut myy balance from my account. I tried to call you, but there is mo number there so can you please cancel my subscrtption.

Reply
Customer care female
Ms. Pretty CallsJul 30, 2018

Ms. Pretty On Phone To Course Hero Service
Good day, I would like to terminate my membership as I'm not using the services and I tried using the service, but the whole information is not displayed and i only wanted to use the services for a month only, but it was automatically renewed please terminate or cancel my membership and refund me fully. I can be contacted on 0726479057 or email me on prettytema65@gmail.com.

Reply
Customer care female
Ms. Martha Jam CallsSep 11, 2018

I purchased to be using Course Hero for a whole year and i have not even gone through three weeks of my classes and they want me to pay again for them to open the papers that i want to review. So why did i purchase it for a whole year and why do they want me to pay again before they unlock the papers i want to review. This is not right.

Reply
Customer care male
Mr. Henry Quinn CallsJul 24, 2017

Mr. Henry Quinn On Phone To Course Hero Service
Please delete all accounts with my name. I did not warrant them and do not like paying for something that I do not use.

Reply
Customer care male
Mr. Olayemi CallsNov 25, 2017

Mr. Olayemi On Phone To Course Hero Service
Good evening, i am contacting you because i need my full refund of my membership, i was looking for an answer on the internet so, i see the same question on your website as if its been answered buy login in to it, i see its just a question that have no answer and i just create a membership, i will like to get back my money, cause i just get the membership few minute ago. VISA 0037.

Reply
Customer care male
Mr. Olayemi CallsNov 25, 2017

Mr. Olayemi On Phone To Course Hero Service
Good evening, i am contacting you because i need my full refund of my membership, i was looking for an answer on the internet so, i see the same question on your website as if its been answered buy login in to it, i see its just a question that have no answer and i just create a membership, i will like to get back my money, cause i just get the membership few minute ago.

Reply
Customer care male
Mr. Karen Chavis CallsNov 14, 2017

Mr. Karen Chavis On Phone To Course Hero Service
Did not realize subscription for one year was purchased from my checking account. The purchase amount was for $119. 40 and is pending to my account. I was like to cancel this subscription and get a refund.

Reply
Customer care male
Mr. Richard Warren CallsNov 10, 2018

Mr. Richard Warren On Phone To Course Hero Service
Once I use the 40 unlocks, does it cost beyond the 119 annual fee? Beyond the free unlocks one could get by reviewing, is there a cost involved if I do not view, yet want to unlock more past the 40?.

Reply
Customer care female
Ms. Mercy Munuve CallsSep 05, 2016

Ms. Mercy Munuve On Phone To Course Hero Service
Hello, I have not been able to access my account whenever I open it I'm told access denied. What could be the problem?, please help. Thank you.

Reply
Customer care female
Ms. Kristen Alston CallsSep 04, 2016

Ms. Kristen Alston On Phone To Course Hero Service
I need a refund as soon as possible. You all deducted 119 dollars from my account.

Reply
Customer care male
Mr. Gabriel Gomez CallsSep 03, 2016

Mr. Gabriel Gomez On Phone To Course Hero Service
Good day

I want to put a complaint. I am writing to you for the reason that I got a membership with your website and I made a payment plan for your offer about assessments. I selected the option to pay one month only for the value of 39, 90 AUD, and when I checked my bank account debited 159. 13 AUD were taken by your company. It seems unfair, I desire to be refunded of the my money remaining, because I just meant to pay the membership for a month and was not for one year. Your website was not clear about the one year membership if I chose the 39, 90 AUD option. Looking forward to hearing from you ASAP. Att Gabriel Gomez .

Reply
Customer care male
Mr. Amit Ray CallsAug 29, 2016

Please treat this as request and NOT complaint. I appreciate that Course Hero has some very good content, but somehow does not relate to my need. I have paid $120 for membership on Friday(29th August)and later realized that the content is not useful for me. Please help me REFUND. Appreciate your support on this

Regards,
Amit Ray
Country: India
phone: +91-8411007733
email: ray. Amit43@gmail.com.

Reply
Customer care female
Ms. Shushu Han CallsAug 02, 2016

Ms. Shushu Han On Phone To Course Hero Service
What the hell the tutor is doing? waste my time I want to quit the service and get the money back.

Reply
Customer care male
Mr. Arpit Verma CallsJul 24, 2016

Mr. Arpit Verma On Phone To Course Hero Service
Respected sir,
I have withdrawn approximately 23. 50$ on 21st of july. But upto this date the amount has not reflected on my Paypal account. Can you please review the transaction and and help me get my payment. Regards,
Arpit Verma .

Reply
Customer care male
Mr. Olapeju Sotimehin CallsMay 11, 2016

I want to discontinue the transaction because Course Hero is not working for me.

Reply
Customer care male
Mr. Pro Reneucid CallsApr 18, 2016

Hello Course Hero, this is Pro Reneucid , three days ago I withdrew around 267 Dollars from my account named above, but up to date the amount has not reflected on my Paypal account. Would you please review the transaction with your finance department and assist me get my payment. Thanks in advance.

Reply
Customer care male
Mr. Mac CallsApr 06, 2016

Mr. Mac On Phone To Course Hero Service
I have withdrawal approximately 232 $ yesterday, around 9:00 pm ISD, but due to technical error in the PayPal services, the amount was Successfully withdraw from coursehero account (email: experttutor1985@gmail.com, account name- Prof. Mac D). I have talked to the PayPal services, they confirmed that during that period, the transactions were limited. So, I request you to kindly re-transfer the amount after confirming it from your finance department, which will show you the exact amount. Kindly transfer it directly, as the Paypal account numberw working properly. Please confirm the same, for the same details. Thank youRegards.

Reply
Customer care male
Mr. Dade CallsFeb 26, 2016

Good afternoon,
I have been trying to reach the customer service/ technical support via phone, but to no avail. I am trying to change my username on my Course Hero profile, but it wouldn't let me. Your assistance will be highly appreciated if you can render it. Thanks for your anticipated efforts. Kind regards
Dade .

Reply
Customer care female
Ms. Sonya Baptise CallsDec 20, 2015

Ms. Sonya Baptise On Phone To Course Hero Service
Good morning i click the wrong subscription i only wanted it for a month.

Reply
Customer care female
Ms. yesenia Says Oct 12, 2017

Same here did you get yours solved.

Reply
Customer care user complaints