Mr. Michelle Hunt On Phone To Digicel Jamaica Service
I have paid for my internet plus reconnection fee from January and up until now I can not get reconnected and there is no one to talk to. Kmt.
Ms. Novelett Williams On Phone To Digicel Jamaica Service
My pin is block and i cannot go through with customer service using another phone it said i have two attemp remainding and it is asking for PUK and i enter the PUK put its still not going through. The phone number that is block is 1876-4340946 i do have the welcome letter with all the information needed, but its not working.
Mr. Delroy Anderson On Phone To Digicel Jamaica Service
Every time I used my reward point it's never received.
Mr. Necker 2159153127 On Phone To Digicel Jamaica Service
CCaCan nnonot uususe mmy rrerewrewarewarrewardreward 2159153127.
Ms. Melissa Wilson On Phone To Digicel Jamaica Service
Good morning, I paid my phone bill via bill express on May 22 2018 (8726963) Transaction 2018052222300011115 I am not seeing where the payment is reflecting as I have not received my usual text message acknowledging payment. Kindly advise if it is reflecting on your system.
Ms. Aaliah Brown On Phone To Digicel Jamaica Service
Really do not understand why I buy my clip at digicel and everybody calling asking for petal. And saying this is her number really do not understand.
Ms. Cynthia Thorpe On Phone To Digicel Jamaica Service
Is there an technical issue with digicel in the parish of Hanover?I keep on getting "no network connection within the parish. However out of parish phone works well.
Ms. Arlene James On Phone To Digicel Jamaica Service
Someone stole my phone that I bought at a digicel agent i got my SIM replace they say i have to call to shut my phone down when I call it got a machine and my replacement SIM got shutdown also what can I do 18764406198.
Ms. Princess On Phone To Digicel Jamaica Service
It is the second time this happened I want my credit back.
Ms. Princess On Phone To Digicel Jamaica Service
I just added a credit to my number and I had 50 on it before I tried using it and the phone rang and then it stop. The ring was once when I checked my credit I had none.
Mr. Andrae Christie On Phone To Digicel Jamaica Service
Querying why I am unable to use my SIM card. 856-0933.
Ms. Jacqueline Armstrong On Phone To Digicel Jamaica Service
Good evening. I live in the Anchovy area of St. James and have been unable to connect on my broadband modem. The day before the customer service mode of connecting to customer service was changed, I called and was told that the technicians were working assiduously on the problem that existed in my area. The service here has not been fixed since I still only have one flashing light on the modem and no service. It is over a month now and I believe it is very unfair on my pocket to be still getting bills and not having the service. Kindly rectify this situation for me within the next few days. Thank you. Jacqueline Armstrong
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Mr. Concerned Customer On Phone To Digicel Jamaica Service
Why is your internet service in the Bull Bay area so terrible.
Mr. David Tinling On Phone To Digicel Jamaica Service
I live in England and I buy digicel credit and did not get the credit put on my phone 876 4011185.
Mr. Dwayne On Phone To Digicel Jamaica Service
How can i delete my digicel top up account.
Ms. Carissa Whittle On Phone To Digicel Jamaica Service
I have sent credit to my cousin twice in one day because you guys keep on taking off the credit off her phone and I want to know why is that and I need to know as soon as possible. You guys need to give her back her credit because she didn't use it and it's all gone. I need to know why immediately.
Mr. Sandy Hopkins Jr. On Phone To Digicel Jamaica Service
Hi I did a top-up for a friend and mistakenly put in the wrong number one (876) 866-9880 when the actual number is: one (876) 886-9880. I am a well-established customer and hope that you can rectify this issue for me by crediting the top-up to the correct number. Thank you in advance.
Ms. Kelly On Phone To Digicel Jamaica Service
I have a problem with digicel stealing credit off old persons phone. I topped up my mother phone with $21+. She put on the plan last night 01/27/ 2016 about ten pm. She made no calls and today she tried to use the phone the $750 was gone that was left. The data must have turned on itself and use off the credit again. The told her the data was on and that took the credit. This was what she was told ten days ago when it first happen or she first caught on. She has a BLU phone. I called a friend told him to turned off the data, then turn off the phone and then turn it on back and now miraculously the data was on and the phone credit done again. They are such a dishonest company exploiting the old persons who have no use for technology and continue to lie. The number they did this to was 1876 868 2083. Never again they will be getting my 21+ every week to every other week. Never. No one should use their service. They are criminals.
Ms. Gabriella On Phone To Digicel Jamaica Service
Hello I am from Sin PIn and I want to verify a recharge that a customer made with us, but every time that I verify in our system doesn´t appear so pleas can you check this for me? the number in Jamaica is 8764656413 and it was for $5. 00.
Mr. Andrew On Phone To Digicel Jamaica Service
I buy a huawei cell phone from DIGICEL over a year now I'm over sea I would love to use my cell I need the unlock pin for the cell phone please and thanks.
Ms. Joan Maitland On Phone To Digicel Jamaica Service
I am traveling and on the one month roaming plan my husband sent credit to my phone about two hours ago and Digicel has taken my credit after making a call for less than four minutes. I called the 100 number and spoke to customer service she said calling the 100 would not take my credit, but it did. I have been trying to speak with someone from Digicel and it seem totally impossible. I am very disappointed with Digicel and I want my credit back on my phone.
Ms. Paul bird On Phone To Digicel Jamaica Service
I send credit to my wife since night unaware that her phone was stolen. ...I want to transfer the credit to a new number that she just bought. ..how do I go about doing that. ..
Ms. Dawn M Williams On Phone To Digicel Jamaica Service
Your international phone service is terrible. For the past six months, it#s taking me hours let alone days just to get through to me fiancee.
I was blaming him, but for the past couple of weeks alone, when l call l have spent hours, calling trying to get through to him.
It seems like the call is connecting, but the line is just ringing. When he does answer, l hear him say hello then the call is cut off. I am making the calls from my house phone, because at the beginning of the year when l was putting the international minutes on his phone, that wasn't lasting as long as it was this time last year.
Because we looking to get married and l live in the UK, l have to show that we are communicating via our call phones and phone bill for the imagration requirements. How can l show this if the calls are not being connected, but l am still paying as soon as the dialing tone turns to a ring.
I have spent from 13:30-10:30pm trying to call my fiancee, you need to sort out your service.
Ms. Dawn M Williams On Phone To Digicel Jamaica Service
Hello
this is a email of a complaint, l have to say that your service for international calls is really rubbish, and that is putting it politely. Since the price as risen this year, it is taking me sometimes days before l can actually contact my fiancee. In order to meet the visa and immigration requirements we need to show regular phone contact. When l go to show my home phone itemish bill, all it will show are the many occasions where l am placing an international call to my fiance, but not actually getting to speak to him.
The phone will just ring, lm telling him off for not answering his phone, but he's telling me, the calls haven't been coming through to him, he doesn't even see the missed calls.
At time l get the dialing tone, hear the ringing so l think there is an connection, only for the line to go dead. Or l call and l hear the number no longer exists. l hear Spanish or l'm told to leave a voice message, but being an international call this option doesn't work?
Ms. K knight On Phone To Digicel Jamaica Service
Data service and my credit disappear each time i top up $30.00 each time this is upsetting me. Digicel keep robbing me. I am getting fed up now...if this continues i will go to lime. I want my money back
Mr. Kimberly On Phone To Digicel Jamaica Service
I got this message from digicel that I can activate the same as yaad rate so I activated it only to find out that it doesn't refer to me, I am in Australia and would love for my credit to be added back to my account. Thank u
Ms. Kimberly On Phone To Digicel Jamaica Service
I am in Australia go this message that I can activate a same as a yaad plan and the credit was deducted from my account and yet the plan doesn't work, I need my credit to be added to my account since this plan doesn't require to me I need my $1000 credit
Ms. sendy On Phone To Digicel Jamaica Service
digicel should give long time on dear SIM because i have my SIM stop when i have money on it how i get my money back like the other company
Ms. Arnold Spencer On Phone To Digicel Jamaica Service
Dear customer care I am very concern here in guyana that I cannot recharge my family and friend phone abroad from guyana unless I have a business card? I went to several digicell outlet store and there are people who employ with digicel claim the cannot do it or know any thing of a such. My main problem is when I am in the caribbean island even Tortola I could go to any place that sell digicell top up or even a supermarket or gas station and the could send a top up to my family back home so longs I paid for the amount of credit I am send. And it shock me and pisses me to know that I cannot?