It has been more then 24 hrs. I registered and still can not print your $ 3. 00 coupon. This is false advertising and against the law. I keep asking you for help, but you continueto ignore me. Please call 5089929643. (Now). My two second request. Duraflame logs.
Mr. Pam Labonte On Phone To Duraflame Service
I registered for $3. 00 coupon, but still would not let me print.
I have a 12 BTU Portable Electracool/Duraflame air conditioner that I purchase from a discount store. Out of box, no manual, remote or vent kit. I can not find anyone who has parts for this thing. Apparently you discontinue selling this unit based on the reviews I found. Do you have what I need since l'm stuck with this thing. It puts out lot's of heat when the compressor starts up.
I have a Electracool/Duraflame portable air conditioner I purchased out of box at a discount store. The operation manual, remote and exhaust vent hose was missing. It is the 12 ton unit. Where do I go to get these items? Can you help. This has been the most frustrating, not to find anybody who will proved any assistance.
Mr. Terry Spiker On Phone To Duraflame Service
The fan on my heater stops working after 20 minutes of use and it will not work again unless I turn it off for 20 minutes or longer.
I purchased a Large Duraflame Heater from QVC on 29th of November 2013. The heater stopped working November of 2014 prior to the expiration of the warranty. I contacted Twinstar on 24th of November 2014 regarding the non functioning heater. They said they would contact the technician, DJ. After leaving numerous messages with "DJ, " he finally contacted me that he would mail parts to fix the heater. The ticket number assigned on 24th of November 2014 was 190246. The parts have not been received.
Mr. Bruce Stolba On Phone To Duraflame Service
This is the 3rd time I have called this number, and NO response. Bruce at 910-575-3059.
