GSIS Customer Service Phone Number

Phone Number of GSIS is (+632)479-3600, 1-800-8-847-4747 .
GSIS abbreviated as Government Service Insurance System which belongs to Philippines. GSIS is a Social Insurance corporation which was incorporated on 14th of 1936 under the Commonwealth Act number is 186. The insurance services are mainly provided to the low income customers. GSIS is a wholly owned subsidiary of government owned and controlled corporation (GOCC) of the location is Philippines.

Government Service Insurance System(GSIS) Services


Government Service Insurance System(GSIS) company provides several types of financial Benefits such as life insurance, death benefits, retirement benefits, disability benefits for work-related accidents, death and accidents benefits, EC Benefit, personal insurance benefits etc. In additionally Government Service Insurance System (GSIS) also offers various types of loans including policy loan, Housing loans, conso loan emergency loan, Consolidated Loan and many more. Government Service Insurance System(GSIS) is the government owned insurance corporation which meant for the low-income families who are not able to fulfill the needs.

Government Service Insurance System(GSIS) eCard Facility


The insurance corporation serves individuals, small and medium-sized businesses through home, insurance and loan products and services. Government Service Insurance System (GSIS) also provides the eCard facility and eCard Replacement to the customers. The customers can use eCard helps GSIS transactional card, ATM Card, Visa debit card, medicine discount card, tuition discount card and many more.

Office Location of Government Service Insurance System(GSIS):


Leon Kilat Street, Cebu City, 6000

Customer Care Number of Government Service Insurance System (GSIS):


Contact Number 1-800-10-847-4747
(032) 253-2940
(+632)976-4900

Official Email Address of Government Service Insurance System(GSIS):


mfralvarez@gsis.gov.ph
The customers can drop an email related to complaints, feedback, suggestions, and get additional information related financial services, many more.

Social Media Presence:



Government Service Insurance System(GSIS)Facebook Link
www.facebook.com/pages/...Service...GSIS/136508259751190

Government Service Insurance System(GSIS)Twitter Link
twitter.com/talktogsis

Government Service Insurance System(GSIS) Linkedin Link
www.linkedin.com/company/gsis


GSIS Address


The address of GSIS is Pasay City, Metro Manila, Philippines..

GSIS Email Address


The email address of GSIS is rnabella@gsis.gov.ph.

GSIS Website


The Website of GSIS is www.gsis.gov.ph.

GSIS Customer Support Service Phone Number


The customer support phone number of GSIS is (+632)479-3600, 1-800-8-847-4747 (Click phone number to call).


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The postal and official address, email address and phone number (helpline) of GSIS Service Center and GSIS customer service phone number is given below. The helpline of GSIS customer service phone number may or may not be toll free.

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GSIS Phone Number Customer Service

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GSIS Source of Knowledge


en.wikipedia.org/wiki/government_service_insurance_system
www.gsis.gov.ph/default.php?type=main&id=28
www.gsis.gov.ph

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GSIS Customer Service Number Delineated Here With Complaints and Reviews

Customer care male
Mr. Zaldy Elaugos CallsSep 14, 2023

Mr. Zaldy Elaugos On Phone To GSIS Service
Good day ma’am/sir, I would like to ask how can I change or update my cellphone number, because my old cp number no longer working and I have a new one.

Reply
Customer care male
Mr. Jason Gonzales CallsJun 13, 2022

Mr. Jason Gonzales On Phone To GSIS Service
May nagfile po ng gais claims for retirement last friday, June ten, 2022, namatay po sya last sat June 11, 2022, posible b maproces po yun, yung anak po ang interesado sa claims, pinabayaan ang nanay nila.

Reply
Customer care female
Ms. Escolastica Bargayo CallsDec 09, 2019

Ms. Escolastica Bargayo On Phone To GSIS Service
Good evening can i ask question nganung walai sulod niya ang uban nka withdraw na niya akung ATM cards walai sulod. Thank you .

Reply
Customer care female
Ms. Carmen L. Navarette CallsOct 18, 2019

I would like to know what is technical problem regarding my application for top-up loan. I had availed Gfal loan and expected to have applied top-up loan since Malaybalay GSIS said that i can apply with top-up loan when it appeared into my payslip i been in GSIS malaybalay for many days already and still not able to apply of top-up cause of what the employee of GSIS said that my application was still gfal granted and so he said its technical problem, but its been three weeks already and the same reason. What should be the truth for this? Ive wasted much money for travel and still nothing changes with my application for top-up.

Reply
GSIS Customer Service Care Phone Number 331446
Ms. Gemma Blancia Lim CallsOct 13, 2019

Complain about sa union bank umid under ng GSIS, nag apply po yong mother Magdalena Alojipan Blancia nong March 23, 2018 sa GSIS antique, follow up every 2months, advice to go to union bank iloilo, no result, September 23, 2019 I call desire sabi e follow up yong result, validation and location after 2weeks. I follow up In behalf sa my mother, Desire answered still no result. Please have an action regarding this matter because we can’t withdraw the pension of my mother since it is 4hrs from antique to iloilo. My mom suffering an heart ailment., she’s 84 years old.

GSIS Phone Number Customer Care Service
Reply
Customer care female
Ms. Mely C. Beniga CallsJul 25, 2019

Ms. Mely C. Beniga On Phone To GSIS Service
Sir Madam My pensioner ATM card was deactivated sometimes in June 2019. And the undersigned has requested for issuance to be sent to lbp ozamis branch, but up to this time it did not arrived in lbp ozamis. I am mely c beniga, with c are and number 006-0015-2415-2. My former servicing bank is lbp malaybalay, , but now that i am retired, i requested the replacement thru lbp ozamis. I wish it will be my new servicing bank, the lbp ozamis since i am residing ni nacional, jimenez, misamis occ. My cellphone number is 09482960004. My email add is mmmclobenjas2008@yahoo.com. Thank you.

Reply
Customer care female
Ms. Rochelle Cortez Dolorfino CallsJul 10, 2019

Ms. Rochelle Cortez Dolorfino On Phone To GSIS Service
Good afternoon
I have my police loan last year of September 2019 worth 5000 and deducted it to my salary of 500 monthly unlit now. Please check if correct and may i request for stoppage of deduction.

Reply
Customer care female
Ms. Maricel Galang CallsApr 29, 2019

Ask ko lng po. Qng pwd po sa mga branches kunin ung pinaka ID nng GSIS. O sa main office tlga dpat kunin. Please answer tnx you and god bless.

Reply
Customer care female
Ms. Michelle Ann Orquita CallsJul 01, 2018

Sino po pwede makausap para malaman kung pagmamay ari po ba ng GSIS ung property ng Phase2B Menzyland Subd. Mojon City of Malolos Bulacan. Salamat po. Balak po kasi bumili ng property ng fiance ko sa location po na yan para gawin paupahan. Thanks po.

Reply
Customer care female
Ms. Reichel R. Dimaunahan CallsMar 15, 2018

I availed the consololidated and emergency loan last 2015. I have not been deducted. This January 2018, i went straight to the region office to settle my deduction. This February, the deduction reflected on my payslip, but when I checked my account online, the balance was still the same. I called GSIS batangas and according to them, the payment has not been remitted to them so I also called the Division Office and said that they have deposited the payment already. How can this be given immediate solution?.

Reply
Customer care male
Mr. Richard Adolfo CallsJun 25, 2018

Mr. Richard Adolfo On Phone To GSIS Service
Tried to contact you people, but no response, i guess i was doing it wrong. I will fill out bottom fields. It is about my pension.

Reply
Customer care female
Ms. Claudia Ellorin CallsMar 06, 2018

I worked for TRC for 12 years. I resigned and left for the STATES. I could not qualify for my pension due to lack of working years, What happened to my GSIS services and my comtributions ?.

Reply
Customer care male
Mr. Emmanuel C. Ongco CallsMay 28, 2017

Dear madam/sir
Good day to all of you. I have a big problem madam/sir for my humid card was captured at an ATM machine last February 16, 2017 at the Land bank Dumaguete branch in Negros Oriental and you know I am very disgusted about it because the bank where my card was captured said that they already turned over my card to you. (GSIS personnel Manila)so this is my biggest delimma right now. So now i am begging to your very reliable assistance and understanding. My cell number Is 09108744070(smart)my home address is 1827 exodus ave. Panubigan, Canlaon City, Negros Oriental. I am hoping for your immediate response with regards to this matter. Thank you in advance.

Reply
Customer care male
Mr. Godofredo Padida CallsOct 12, 2017

Mr. Godofredo Padida On Phone To GSIS Service
I am Godofredo Padida , a pensioner. I just want to know if it is true that the pensioner's ATM cards will be replace with new ones. Thank you.

Reply
Customer care female
Ms. Rebecca T, Esto CallsFeb 13, 2018

Ronnie N. Abella
rnabella@gisis. Gov. Ph
Leyson-Escalona Bldg. Roxas Avenue Extension


Sir,
Good evening, I would like to ask regarding my eGSISmo. I cannot open for the reason that the computer says my email address is invalid. I remember that I am formerly my email www. Hotmail and I forgot the password for this account
Please help me for this, Thank you and more power. Rebecca T. Esto
BP No. 2002454900.

Reply
Customer care female
Ms. Mary Grace Y. Dela Pena CallsAug 21, 2017

Ms. Mary Grace Y. Dela Pena On Phone To GSIS Service
Good afternoon Sir/Madam. I just want to inquire about my educational loan applied last Aug. three, 2017. My July payslip was deducted with 4, 020 for educational loan. Why is it that my net was still Php5, 698 just like my co-teacher who is not deducted with Php4, 020 last July?.

Reply
Customer care female
Ms. Mary Ann Paloma Manikan CallsAug 14, 2017

Ms. Mary Ann Paloma Manikan On Phone To GSIS Service
Hello. This is Mary Ann p manikan. Want to inquire about the funeral and survivorship claims of my husband rommel b. Manikanwe really need it very much. We're asking and praying for early release. Thank you.

Reply
Customer care female
Ms. Florida B. Reyes CallsApr 30, 2018

My mother in law FLORIDA BAUTISTA REYES is a pensioner with ID NO B22ZNFBRO13 issued by the Roxas Field Office Roxas City with an expiry date 12. 22. 2007 Retirement No. DE 860. Her DATE OF BIRTH Dec 22, 1922 we understand that she is now entitled to a milestone bonus. She is however currently staying with us at Las Pinas City as she is going through a medical check up. We would like her to do the following while in Manila and would like to know which GSIS Office could help her? a) Update her Pensioner ID Card which has expired since 12. 22. 2007 (issued in Roxas Field Office) b) Request for a replacement of her damaged GSISecardPLUS. Can we do it here at the GSIS Main Office instead of Roxas City? Her current permanent address is Rizal Street New Washington, Aklan. She finds it hard to travel overland to Roxas City and it will be most convenient if she could do the aforementioned here in Manila as she will be with us till December this year.

Reply
Customer care female
Ms. Alma Pestano Begonia CallsApr 23, 2018

GOOD DAY. MY MOTHER IS AZUCENA TANIAJURA PESTANO IS FOLLOWING UP HER GSIS PENSION ON EMPLOYEES COMPENSATION (EC) FOR THE MONTH OF APRIL, 2018 BECAUSE AS PER SCHEDULE OF CLAIM, IT IS ALWAYS EVERY 2ND WEEK OF THE CURRENT MONTH. SHE WENT TO DEPARTMENT OF EDUCATION OFFICE AT DAET, CAMARINES NORTE WHERE SHE ALWAYS GETS HER PENSION BUT SAD TO SAY THERE WERE A POSTED ANNOUCEMENT OUTSIDE THE OFFICE THAT THE PERSON IN CHARGE FOR THE RELEASE OF THE CHECKS WAS IN A SEMINAR SO THEY HAVE TO GO BACK ON THE 19TH OF APRIL, 2018. BUT WHEN SHE WENT BACK ON THAT DAY-THURSDAY APRIL 19, 2018, SAD TO SAY THAT HER NAME WAS NOT INCLUDED IN THE LIST OF CHECKS TO BE RELEASED. MY MOTHER IS ALREADY 70 YEARS OLD AND SHE RESIDES IN JOSE PANGANIBAN, CAMARINES NORTE. SHE ASKED A HELP FROM ME TO FOLLOW UP TO YOUR OFFICE THE REASON WHY SHE HAS NO PENSION FOR THIS MONTH YET. THANK YOU. Alma Pestano Begonia
DAUGHTER
0919-6159408/ 0922-8962562.

Reply
Customer care male
Mr. Leon Dela Llana Nery CallsAug 09, 2018

Mr. Leon Dela Llana Nery On Phone To GSIS Service
My pension for July eight 2018 was hold because i failed to appear for annual verification. I have compled with the APIR procedures and was informed that my July pension will be just crdited together with my August eight pension. So I am expecting that i will get an equivalent two months this day August 9. But when i check with my ATM only one month was credited
Please attend to thiis with your usual prompt respones. Thank you.

Reply
Customer care female
Ms. Melanie D. Nonallada CallsJul 27, 2017

Ms. Melanie D. Nonallada On Phone To GSIS Service
Good pm I would to inquire if my educational loan is approved?Melanie D. Nonallada 09055572176.

Reply
Customer care female
Ms. Abigail M. Dimayuga CallsAug 01, 2018

Ms. Abigail M. Dimayuga On Phone To GSIS Service
Good morning follow up lang po ng home visit, almost two months po walang pension si NORMA M. DIMAYUGA
BRGY. PAGOLINGIN EAST, LIPA CITY BATANGAS. Sinusubukan po nmin tumawag to follow up pero wala pong pong sumasagot ring lang ng ring. Nasuit and po nmin lahat ng klangan nsa amin nrin po ang bagong atm. Tnx po.

Reply
Customer care male
Mr. Christopher Macadangdang CallsSep 20, 2018

My parents in the US are GSIS pentioners. Their e-cards are now deactivated. I tried to schedule Skype for many time, but an application error often occurred. They are no longering receiving their pensions which they badly needed for their medications. How can you help them? thank you.

Reply
Customer care female
Ms. Anita N Gruta CallsApr 11, 2018

Hello GSIS,

On April three, 2018, Union Bank Iligan refused to release the GSIS pension of Mr Jaime M Gruta because, per the bank's branch manager, the latter has been tagged as "Deceased Depositor". The said pensioner is not deceased and in urgent need of the pension. The undersigned (wife) would like to know why the pensioner has been declared so and what actions he can expect from your end to correct this mistake. Thank you very much. Respectfully,

Anita
09392778123.

Reply
Customer care female
Ms. Rebecca P. Torres CallsJul 18, 2018

To Whom It May Concern,
Yung house and lot sa Malolos with the Address:
Block 33A. Lot 12 Menzyland Subdivision
Bo. Mojon, Malolos Bulacan. Ay FULLY PAID
Nasa PANGALAN KO ANG TITULO
at BAYAD TAON TAON ANG PROPERTY TAX
Bakit you iilitin at nilagyan ng notice of cancallation at ipinadlock nyo pa yata. Paki check nyo muna mga documents nyo or iinform nyo may ari bago kayo magsagawa ng isang bagay na mali naman. PAKI TANGGAL NYO KUNG ANO MAN ANG INILAGAY NYO SA BAHAY KO PLEASE. IT'S NOT OWN BY GSIS
IT'S MY PROPERTY
I PAID IT A LONG TIME AGO
WITH TITLE UNDER MY NAME
Thank you.

Reply
Customer care female
Ms. Vivilla M. Dingrat CallsJul 05, 2017

Ms. Vivilla M. Dingrat On Phone To GSIS Service
Good Morning,

Sir/Madam

Last March 2, 2017 at around 7:30 pm I received a telephone call from your customer care representative regarding my UMID card informing me that your office already released it through our PNP liason Officer. I asked it from our HR, but they answered me that they do not have it yet. So I kept on waiting until now, but sad to say that after how many months I still haven't received my UMID card. Thank you and hoping for your response.

Reply
Customer care female
Ms. Merelisa Ramos Concordia CallsJul 05, 2017

I just want to followup ung appeal ko about ECC claim of my husband who is killed in action in tabuk city, kalinga dated August 30, 2013. Last February 2017 na submit ko po sa GSIS, cauayan ung appeal letter ko, but until now wala pang sagot. Thank you and more power po.

Reply
Customer care female
Ms. Carmen Ll, Sayo CallsJul 12, 2018

Dear Sir/Madam
This is my third communication to you and I hope I will receive your response, ASAP. When I went to withdraw my pension for July, the receipt said that my card expired. Since last year, I requested from GSIS Office, Malaybalay, Bukidnon where I reside at present for a change of my ATM from Union Bank to Landbank because there is no Union Bank in Malaybalay and every time I would withdraw from another bank, I have to pay a fee. My pension is what I would use for my medicines. May I request you to send my card to Malaybalay branch ASAP? If you do not respond to this email I'll report this to the social media. Carmen Sao.

Reply
Customer care user complaints