Groupon Singapore Customer Service Phone Number

Phone Number of Groupon Singapore is 6430 3355 .
Groupon Singapore is a Singapore service of Groupon, which is a public e-Commerce company and provides online shopping facilities. It was founded in November 2008. The headquarters of the company is situated in Chicago, Illinois United States of America. The founders of the company were Andrew Mason, Brad Keywell and Eric Lefkofsky. The owner of Groupon is Groupon, Inc. It is of the type deal-of-the-day.
Official Contact Number of Groupon Singapore
Phone Number: 6430 3355
Official Contact Number of Groupon Customer Service for English Support
Phone Number: +65 3157 3398

Description


Daily discount and gift offers are provided on various products by the company. The website is the main communication channel between customers and the company. Company delivers the products worldwide through its international branches. Company deals in all daily life products like electronics products, food products, fashion products, healthcare products, sunglasses and spectacles, etc. Company has large varieties of international brands. Warranty is provided on electronics product according to brand.

History


It was in November 2008 that the company launched their official online website named ThePoint.com. The first offer provided by the company was from the restaurant, which was on the first floor of its building. The initial service of the company was provided in Chicago only, but later it covered the market in Europe, North America, South America and Asia. There were about 35 million users registered users of the company's website as of October 2010. There were a number of deal-of-the-day websites, which were purchased by the company such as MyCityDeal of Europe on 17th of May, 2010, ClanDescuento on 22nd of June, 2010, Qpod.jp of Japan and Darberry.ru of Russia, on 17th of August, 2010, Beeconomic.com of Singapore on 30th of November, 2010 and SoSasta.com of India in January 2011, which was renames as Crazeal. Later the group also overtook the GroupsMore.com of Malaysia and uBuyiBuy in Hong Kong. The company also overtook the ideeli as of January 2014 and thus entered the fashion business.


Groupon Singapore Address


The address of Groupon Singapore is 1 Maritime Square, Harbourfront, Centre #10-27, Singapore 099253.

Groupon Singapore Email Address


The email address of Groupon Singapore is support@groupon.sg.

Groupon Singapore Website


The Website of Groupon Singapore is www.groupon.sg.

Groupon Singapore Customer Support Service Phone Number


The customer support phone number of Groupon Singapore is 6430 3355 (Click phone number to call).



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Groupon Singapore Phone Number Customer Service

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Groupon Singapore Source of Knowledge


en.wikipedia.org/wiki/groupon
www.groupon.sg/deals/singapore?subscribed=true&__fsk=1629598930
www.groupon.sg/about-us
www.groupon.sg

Your Complaint, Suggestion, Complication, Review To Groupon Singapore

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Groupon Singapore Customer Service Number Delineated Here With Complaints and Reviews

Customer care female
Ms. Letitia Mak CallsJul 08, 2018

Ms. Letitia Mak On Phone To Groupon Singapore Service
Bought a coupon from Fave in July for a 6-inch D24 durian cake from Emicakes. Fave advertised as less 33%, so I paid $28. 80 instead of $42. 80. But when I collected the cake from Emicakes, I found out that the original price of the 6-inch D24 durian cake was $28. 80. It was NOT $42. 80 as advertised in Fave. I felt even more cheated by Fave when the same cake was on promotion in July for only $24. 50 I thought I got a good deal from Fave, but it turned out that I had paid more. Fave should stop misleading customers by posting prices that are not true.

Reply
Customer care female
Ms. Joanna Quan CallsDec 23, 2016

Ms. Joanna Quan On Phone To Groupon Singapore Service
I bought a 4-course dinner meal at Shutters, Amara Sanctuary Resort for three pax. I would like to cancel my purchase as I am able to do so within a day of order. Please credit $180 to my credit card. Kindly confirm.

Reply
Customer care male
Mr. Myat Thu CallsSep 18, 2016

Mr. Myat Thu On Phone To Groupon Singapore Service
I haven't received my order five tier wooden shoe cabinet yet. Please check some thing was wrong. Groupon code 0010092185
Security code 30319FBF 48.

Reply
Customer care female
Ms. Jo Ann CallsAug 23, 2016

Ms. Jo Ann On Phone To Groupon Singapore Service
We've been replying to you about ticket number 1362786. We sent an email to Yasmin last August 18, 2016. What is the update about this ticket number?.

Reply
Customer care male
Mr. S L Douglas CallsAug 10, 2016

Mr. S L Douglas On Phone To Groupon Singapore Service
Kindly refund my money$199 back to my account or inform me how to collect my money back.

Reply
Customer care male
Mr. S L Douglas CallsAug 10, 2016

Mr. S L Douglas On Phone To Groupon Singapore Service
Refund my money my account back, i have no intention of purchase any product. Thks.

Reply
Customer care female
Ms. Huang Zangcai CallsAug 05, 2016

Ms. Huang Zangcai On Phone To Groupon Singapore Service
Hi there,

Tried to call the hotline many times unable to get through. I purchased the Kinohimitsu Health pads X ten boxes from your website on 307/2016. This afternoon around 4pm, I received the goods from the delivery staff. Upon receiving the goods, I opened the box and checked the product, realised that expiry date printed on the box as "SEP, 2016". Please refer to the attached photo. This is totally NOT acceptable as the expiry date is too short for me to consume 100 pieces. I urge you to do an exchange of the product for me. The item number is:
420503524. Order ID: 367843638. My contact number is 96366470.

Reply
Customer care female
Ms. Yumico Tsai CallsJul 15, 2016

Ms. Yumico Tsai On Phone To Groupon Singapore Service
45981491
45981493
I purchased above items transaction reference few days ago, but pertaining the delivery your guy called me, but wasn't answer as i was in meeting and he did not wait for my confirmation and dropped the items at the gate. When i back items were lost. Please reply to me what is the solution.

Reply
Customer care female
Ms. Mary CallsJul 12, 2016

Ms. Mary On Phone To Groupon Singapore Service
The phone number Given in your website 6430 3355 cannot be reach. Is there any new phone number That i can contact customer service ?.

Reply
Customer care female
Ms. Chee Kim CallsJul 11, 2016

Ms. Chee Kim On Phone To Groupon Singapore Service
I ordered a 1kg yoghurt ice-cream cake from Chat Box. My security code number is 4B2118673C. Delivery was promised before 7pm on eight July. Only at 6. 59pm on eight July I received a text message informing me that delivery cannot be made. This cake as I have formed them is for a birthday celebration of 80 plus grandma
I tried to call them several times only to be informed via text that that number cannot call back customer. When I requested that they should at least give me a number to return call I stopped receiving any text message. Till today I hear nothing from Chat Box. This is totally unacceptable. I ended up have to rush to buy any cake as we cannot imagine celebrating a birthday without a cake on her actual day. Please could you investigate. Thank you
Chee Kim (96472382).

Reply
Customer care female
Ms. Yvonne Chua CallsJul 09, 2016

Ms. Yvonne Chua On Phone To Groupon Singapore Service
Hi can ps call me @ 98444378 i would like to check my item.

Reply
Customer care female
Ms. Jesslin CallsJun 17, 2016

Ms. Jesslin On Phone To Groupon Singapore Service
i have just make an purchase, but why i could not see my purchases under "my purchases"

please reply me asap.

Reply
Customer care male
Mr. Alex Chwee CallsJun 11, 2016

Hi Groupon Singapore,

I have been trying to call your office regarding advertising queries for my business, but have not been able to get through your line after several frustrating attempts. I would appreciate if your customer service officer could please return a call to me ASAP:
Contact: Mr Alex Chwee
Mobile: 9007 3005
Business: Hairplay Salon

Thank you.

Reply
Customer care female
Ms. Ho Margaret CallsJun 09, 2016

Ms. Ho Margaret On Phone To Groupon Singapore Service
Re: 1330058

I have very good reason for the refund. My son and I went down for the session and was very disappointed
with the whole organization and management of the business. Visual Art Center paint supply was not enough to paint two paintings. Moreover, they only give us some browns, Green and one flat tube of red and some flat tubes of yellow. We request for more paint supply and more colours, but they took out a few more cans and small tubes claiming that its more than sufficient. We have been to other ART Jamming places like Arteastiq social painting. Arteastiq let us paint freely and the paint supply is free flow, their colours varieties are multiple. With such restriction Visual Art center should not sell their session as Social painting with tea and rather Children art session
We did not start the session at Visual Arts Centre and
I would strongly request a refund. Attached is a photo of the paints they supply. Margaret.

Reply
Customer care male
Mr. Ken CallsJun 06, 2016

Mr. Ken On Phone To Groupon Singapore Service
I bought a package from Groupon (for Taiwan hotel) for SGD355, and attempted to contact the hotel to utilize my voucher. However there was no response from the merchant. It appeared to me that the deal was closely related to being a scam Tried contacting Groupon, but their offices are either in India or Philippines and they could not give me any useful advise. In the end, I had to spent additional 40% for my Taiwan hotel and this saga created much troubles which were uncalled for. Groupon staff (located in India) ignored my emails on many occasions (despite me informing them that it is an urgent matter as I am flying off to Taiwan). As much as Groupon insist that they value customer satisfaction, their email replies were nothing above the minimum satisfaction. What should I do? Should I post the email exchanges here?.

Reply
Customer care male
Mr. Lyndanne CallsMay 30, 2016

Mr. Lyndanne On Phone To Groupon Singapore Service
Hi there I did not receive my package and I received a message from you guys that the product was already delivered
Security code:31E32B221E. Please check and revert to me by today at: 64160802, appreciate. Tks and rgds
Lyndanne
HP: 94368990.

Reply
Customer care female
Ms. Angie Leow CallsMay 23, 2016

Ms. Angie Leow On Phone To Groupon Singapore Service
Hi, i tried to call the customer service line, but was engaged. This is urgent as I see my delivery address is not correct. My voucher number is D6D235739B. Goupon 0010055NWH - two units (1 x pink + one x hot pink) foldable sun hat. Delivery address:

438B Alexandra Road 01-06/08, Alexandra Technopark, Singapore 119968

my HP 91716900.

Reply
Customer care female
Ms. Susanna CallsMay 13, 2016

Ms. Susanna On Phone To Groupon Singapore Service
I bought a deal and on reviewing the voucher realised the amount purchased was incorrect. I wanted to buy the deal $50 for $100 voucher, but it appeared I had paid $100 for the $200 voucher. I requested for an amendment, but they just conveniently sent me the standard response to gift away the voucher. I provided alternative option that I prepared to change the order to two $50 deal instead, but they just won't lift a finger to help. With such a poor quality service I will not be buying from them anymore. I would urge all my family and friends not to buy through them anymore.

Reply
Customer care male
Mr. Valerie On Yuan Xiang CallsFeb 23, 2016

Mr. Valerie On Yuan Xiang On Phone To Groupon Singapore Service
Hi,

I noticed a deduction of 16. 06 from my account by Groupon (www. Groupon. De www. Groupon. DIE) although I did not purchase anything. Please advice.

Reply
Customer care female
Ms. Lilia CallsFeb 23, 2016

Ms. Lilia On Phone To Groupon Singapore Service
I have been a supporter of Groupon for some years. Recently I purchased two vouchers for accommodations for holiday. Due to unavoidable circumstances, my itinerary changed and I requested for a refund of my vouchers which I would not be able to use. Was told refund would be processed w/in 3-5 working days. Was grateful to hear that. To show my continued support, I purchased a new GROUPON voucher for a 4D/3N stay for a hotel deal that would suit my changed itinerary plan (though I could get a better deal elsewhere). Its 15 working days since I lodged my request for refund for my previous two vouchers, todate, nothing happened. No refund. Impossible to reach anyone on their customer service line. Tried to contact their customer service number everyday, but rang out w/o anyone answering ALL THE TIME. And am still calling. WHAT A DISSAPOINTMENT
I would hesitate to recommend anyone to have any dealing with GROUPON if this is the kind of service they give :((.

Reply
Customer care female
Ms. June Jaffar CallsFeb 02, 2016

Ms. June Jaffar On Phone To Groupon Singapore Service
Hi, please help me. I make a purchased earlier, but I do not know how to print the voucher of my purchased. I am scared that I made double purchased. Please help me. Call me aT 93388624.

Reply
Customer care female
Ms. Samantha CallsJan 25, 2016

Ms. Samantha On Phone To Groupon Singapore Service
Their customer service is terrible, how can my four orders being delayed for more than a month because delivery address is wrong. Please look at the screenshot, tell me why?.

Groupon Singapore Phone Number Customer Care Service
Reply
Customer care female
Ms. Shirley Koh CallsJan 19, 2016

Ms. Shirley Koh On Phone To Groupon Singapore Service
Kindly check for my groupon-001C000001Hhh27IAB (Security Code : 7C47443392)
Voucher Code : 0010138T9U. I bought this voucher on 7/1/2016, but till today i did not receive the goods. (PALACE CARRIAGE : SET OF two BAMBOO CHARCOAL THEMED MATS)

please advise ASAP.

Reply
Customer care female
Ms. Wardah CallsDec 29, 2015

Ms. Wardah On Phone To Groupon Singapore Service
Purchase a $20 cash voucher for Bingsu and drinks at snowy village. Voucher C83B13678E - my daugther went today to redeem, but found shop is closed till further notice. I want a refund for this. My mobile 97539086.

Reply
Customer care female
Ms. Alice CallsAug 04, 2015

Ms. Alice On Phone To Groupon Singapore Service
Kindly update your contact number. According to singtel announcement service, the number 6430-3355 is NOT in use.

Reply
Groupon Singapore Customer Service Care Phone Number 221988
Mr. Angga Saputra CallsMar 16, 2015

Mr. Angga Saputra On Phone To Groupon Singapore Service
Dear Groupon Teamswe can do payment for this voucher. Can you just help us? like send us a new voucher barcode. ThanksMaxOne Hotels Legian. Bali, Indonesia.

Groupon Singapore Phone Number Customer Care Service
Reply
Customer care male
Mr. Mike Ho CallsDec 15, 2014

Mr. Mike Ho On Phone To Groupon Singapore Service
The Hotline was always cut off when it comes to 'if you want to speak to our customer officer" 5x it happens. Please help me to resolve my voucher at Pera Makan. Today is the last day of offer. 15/12/14. They say the restaurant at East Coast was closed and they offer only take-away at Keppel branch. I do not want take away foods, so I'm asking for a full refund. Regards, MikeHo Tel:98579823Voucher Number-0040186DVNSecurity Code: 7EF27B82E0.

Reply
Customer care female
Ms. Cynthia Chong CallsJun 14, 2013

Ms. Cynthia Chong On Phone To Groupon Singapore Service
My groupon voucher has expired. I had misread the expiry date. Could I please get a refund. The expiry date is 09.06.2013

Reply
Customer care user complaints