Helen of Troy Customer Service Phone Number

Phone Number of Helen of Troy is +1 (915) 225-8000 / (915) 225-8004 / 203-682-8225 .
Helen of Troy Limited is one of the leading manufacturer of personal care products. It is licensed from several other companies such as Dr. Scholl's, Health o meter, Sunbeam, Vidal Sassoon, Revlon, Sea Breeze and Vitapoint etc. The company begun their journey from Downtown El Paso in the year 1968. Helen of Troy company entered the hair equipments market in the year 1975 and started supplying hair dryers and curling irons to hair salons. It deals with several hairdryers that includes Braun Hair Dryers, Babybliss Hairdryers, Best Hair Dryers and Brush Hair Dryers. The main office of Helen of Troy Limited company is located in Bermuda and the United States headquarters lies in El Paso, Texas. The company owns number of renowned brands like Pert Plus, Brut, Sure, Vitalis, OXO, Final Net, Dazey, Infusium 23, Visage Náturel and Caruso. It has an annual revenue of 48000000. There are more than 800 employees work under the Helen of Troy Limited Company. Helen of Troy, as one of the major and ruled ever retailing corporation in Texas, United states, as it has ruled the whole nations of world by promoting all kinds of facilities and services regarding to the products of personal care products and much more additional products and items.

Some Important Contacting Details of Helen of Troy


Helen of Troy, as the leader in the stuff retailing of good range of selection in personal care products and items, the association is dedicated to being its purchaser’s first preference for product collection, worth and service that motivate and perform unlimited original possibilities, the industry believe that its variety, convenience, assistance and pricing distinguish us from its competitors. The Helen of Troy corporation has nearly number of stock keeping outlets, as well it offer tradition framing in the greater part of its provisions, in-store actions and programs for kids and adults provide practical arts and crafts practice and give confidence the originality of its patrons. The higher authority of the Helen of Troy has promoted all the important contacting details, so that the customer can get all essential information about the corporation. Besides to this, by the help of valuable contacts customers can know more about the services and assistance offered by the leading corporation Helen of Troy. Below are mentioned all the important contacting details of Helen of Troy.

Official Contact Number for General Inquiries / Customer Support
Phone: (915) 225-8000

Ceremonial Fax Number of Helen of Troy
Fax Number: (915) 225-8004

Official Contact Details of Investor Inquiries
E-Mail: hotus@icrinc.com
Phone: 203-682-8225/310-954-1113

Official Contact Number of Analyst Contact Info
KeyBanc Capital Markets (917) 368-2338
Piper Jaffray & Co (612) 303-5543
CJS Securities (914) 287-7600

Official Mailing / Contacting Address of Helen of Troy
Address: One Helen of Troy Plaza
El Paso, Texas 79912
United States


Helen of Troy Address


The address of Helen of Troy is One Helen of Troy Plaza El Paso, Texas 79912, United States.

Helen of Troy Email Address


The email address of Helen of Troy is hotus@icrinc.com.

Helen of Troy Website


The Website of Helen of Troy is www.hotus.com.

Helen of Troy Customer Support Service Phone Number


The customer support phone number of Helen of Troy is +1 (915) 225-8000 / (915) 225-8004 / 203-682-8225 (Click phone number to call).


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Helen of Troy Phone Number Customer Service

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Helen of Troy Source of Knowledge


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Helen of Troy Customer Service Number Delineated Here With Complaints and Reviews

Customer care female
Ms. Mary Beth Simmons CallsMar 15, 2019

Ms. Mary Beth Simmons On Phone To Helen of Troy Service
I purchased one of your hot tools hair dryers a little less than a year ago and it has suddenly stopped working. Can you help me?.

Reply
Customer care female
Ms. Joyce Johnson CallsSep 29, 2017

Ms. Joyce Johnson On Phone To Helen of Troy Service
I'm wondering about how to use my newly purchased and registered hot air brush 510674 for a two week travel to Romania. I purchased a continental Europe non grounded plug PBC-1 2731054 from the AAA Travel store. Will that allow me to use the brush safely for me, the brush and the Romanian electrical outlets? Is there anything else I would need to use the brush there for the two weeks in October that I will be there?.

Reply
Customer care female
Ms. Bridget L Miles CallsFeb 06, 2018

Ms. Bridget L Miles On Phone To Helen of Troy Service
I hear wonderful things about your products. I was just wondering if you ever send out samples or coupons by mail? If so I would love to be added to the mailing list. Bridget miles
332 Lindsey st
Newport ky 41071.

Reply
Customer care male
Mr. Daniel Costantini CallsJan 03, 2018

Mr. Daniel Costantini On Phone To Helen of Troy Service
This is not a complaint, but a question:

Does your company also represent or sell CONAIR hair appliances? If you do, does CONAIR or any of your hair appliances have asbestos in them? Thank you.

Reply
Customer care female
Ms. Barbara Black CallsApr 18, 2018

Ms. Barbara Black On Phone To Helen of Troy Service
Hello,
I sent for a refund on Oct 21, 2017. I have the RMA reference number, AA88557 I also sent my receipts with explanation that one purchased May eight, 2017 quite working and the next curling iron I bought September 11, 2017 also quite working. I sent the curling irons, boxes, receipts everything I was told to send and I have never heard anything. Please look into this and get back to me as soon as possible. I would like a refund as I have had to go out and purchase another curling iron.

Reply
Customer care female
Ms. Christine CallsMay 11, 2016

Ms. Christine On Phone To Helen of Troy Service
I have been buying Infusium23 for years, but I find the recent changes in the formula with argan oil and keratin makes my hair very oily by the end of the day. Loved this product because I could skip a day of washing my hair, but with new formula I have to wash everyday. I now use my body wash to wash hair and your shampoo as a body wash when my bottle is finished I will no longer purchase this product. Had a great product and a long time customer will no longer be a customer.

Reply
Customer care female
Ms. Melissa Pacheco CallsApr 08, 2016

I am contacting you in regards to a Revlon hair dryer I had to return to Helen of Troy. I was asked when I was called by a rep that they would send me a paid postage to send my defective hair dryer to Helen of Troy. I sent that package via Fed ex and have not heard from anyone at Helen of Troy nor have I not received the new one that I was told I would be sent as a replacement. Thank you, Melissa Pacheco 7744880954.

Reply
Customer care male
Mr. Leslee Shanahan CallsMar 30, 2016

Mr. Leslee Shanahan On Phone To Helen of Troy Service
Do you make any hair dryers WITHOUT ion technology i. E. NO tourmaline or ionic technology in the hair dryer. Thank you.

Reply
Customer care female
Ms. Pamela Steele CallsJul 16, 2015

I called Hot Tools today, and they answered the phone Helen of Troy. I spoke with a customer service man and told him about my Tourmaline Hot Tools professional curling iron and the problem that I had when I pulled out of the drawer to use it. The handle on the curling iron, Model 3110, is out of a type of rubber that is sticky. I could not figure out why it was so sticky. The curling iron is not used very often as I have been wearing my hair longer. I told the customer service man and he said yes they were aware of the problem and changed the handle, but that tough luck there is not anything they will to help with the issue. He was rude and I can not believe that a company would knowingly act this way toward a customer. I will never purchase another Hot Tools or Helen of Troy product with the attitude toward a customer. It's bad enough that you made a bad product, admit, and not help a customer.

Reply
Customer care user complaints