JJshouse Customer Service Phone Number

Phone Number of JJshouse is +852 81990571 / +85281972796/ 00852-8170-1269 .
JJshouse is the major online portal for the wedding dresses of bride. For the ease of customers, the portal has managed the dresses in various categories. Moreover, you can also easily search your desired dress in search column. It is admired by the customers for the high quality services and affordable price. JJshouse provides the guarantee of not only the dressing material, but also the packaging of the dresses.

Official Contact Number for General Inquiries
Phone Number: +852 81990571

Additional Contact Number for General Support
Phone Number: +85281972796/00852-8170-1269

JJshouse Product Range Available Across the World


JJshouse has been bringing the latest designed dresses since 2007. Addition to the wedding, you can also find dresses for the special occasions on the portal such as grand party, annual functions, etc. The company has collection of more than 1,200 designs; thus made easy to choose best matched design for you. Most of its products are available at the 60% off price in the market and are started from just $79. JJshouse takes eight to eleven days to prepare wedding dresses as the quality takes some time for presentation and standard shipping time is five to eight days. So you are advised to order the dress as early as possible before the marriage. The Company accepts only those products which fall under the specified terms and conditions of the company.

JJshouse portal is available in various languages such as English, Espanol, Português, Dansk and Nederlands. Moreover, the company accepts various international currency in payment; so have no need to bother about that. It will make easy for you to imagine the wide network of the portal. You can online subscribe for the newsletter of the company and enjoy various special discount offers.

Important for JJshouse on the official website:


JJshouse offers the various facilities on the official website of the company. You can enjoy these facilities just by following the given links.

JJshouse Live Chat Support:
www.jjshouse.com/about/help.php?page_id=6

JJshouse Track Your Order:
www.jjshouse.com/account/orders.php

JJshouse Return Policy:
www.jjshouse.com/about/help.php?page_id=84

JJshouse Payment Methods:
www.jjshouse.com/about/help.php?page_id=107

JJshouse Shipping Guide:
www.jjshouse.com/about/help.php?page_id=10

JJshouse Terms and Conditions:
www.jjshouse.com/about/help.php?page_id=85

Addition to these you can find all the latest news on the official account of the company:
www.facebook.com/pages/jjshousecom/174630752561418


JJshouse Address


The address of JJshouse is ReadMob Technologies (HK) Limited, 9B, Amtel Building, 148 Des Voeux Road, Central, Hong Kong.

JJshouse Email Address


The email address of JJshouse is service@jjshouse.com.

JJshouse Website


The Website of JJshouse is www.jjshouse.com.

JJshouse Customer Support Service Phone Number


The customer support phone number of JJshouse is +852 81990571 / +85281972796/ 00852-8170-1269 (Click phone number to call).


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JJshouse Phone Number Customer Service

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JJshouse Source of Knowledge


www.jjshouse.com/about/help.php?page_id=2
www.jjshouse.com/about/help.php?page_id=30
www.facebook.com/jjshousecom/info?tab=page_info
www.jjshouse.com

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JJshouse Customer Service Number Delineated Here With Complaints and Reviews

Customer care female
Ms. Karen Robinson CallsDec 29, 2022

Ms. Karen Robinson On Phone To JJshouse Service
I bought a pair of shoes for my wedding and they were too large. I measured carefully (according to instructions). I need to return these for a refund. The order number is:
8409168278 and
Please let me know the next step of process. Thank you in advance. Karen Robinson .

Reply
Customer care female
Ms. Robin Joyner CallsMay 29, 2019

Ms. Robin Joyner On Phone To JJshouse Service
I have ordered a dress on 5-15 I have been charged twice for the same dress. I had to use a different method of paying per your company so it took from bank account and my credit one credit card. The order I have is 0410297029 I also have a number 61311573381535 I was told that only one order would be filled and would be refunded for the other as I only want one dress. Please address this issue because it has been over a week. Thank You
Robin Joyner .

Reply
Customer care female
Ms. Candice Ketterl CallsMar 17, 2018

Ms. Candice Ketterl On Phone To JJshouse Service
I ordered a dress, it does not fit all to the measurements that I sent. The skirt is sown to the bodice wrong. It is way too high, completely changing the look of the dress. I have had to hire someone to try and fix it. This dress is for my son's wedding, which not far off. Leaving me without much time to find another one if this cannot be fixed. I want some kind compensation for the cost of all this. Please contact me.

Reply
Customer care female
Ms. Rita Wagoner CallsJun 23, 2018

Ms. Rita Wagoner On Phone To JJshouse Service
I need to call you about my order please provide me with a customer service number or I will report you to the better business bureau rwagoner1993@gmail.com.

Reply
Customer care female
Ms. Georgia Wiese- Moen CallsOct 26, 2017

Ms. Georgia Wiese- Moen On Phone To JJshouse Service
I need instructions for returning dance shoes that are too small. Please advise. Gmoen0129@gmail.com.

Reply
Customer care female
Ms. Patty CallsJun 02, 2018

Ms. Patty On Phone To JJshouse Service
I have tried to contact you by phone and your "toll free number" in Hong Kong? will not go through United States phone lines. How can I contact you?.

Reply
Customer care female
Ms. Patty Butler CallsJun 02, 2018

Ms. Patty Butler On Phone To JJshouse Service
My son ordered an elegant dress for me (his mother). He is getting married very soon. The dress is too small for me and I would like to return the dress and order the next size. How can I?.

Reply
Customer care female
Ms. Robyn Orloff CallsJan 17, 2018

Ms. Robyn Orloff On Phone To JJshouse Service
Hi I am trying to track my order. My order number 8447683816
tracking number 2mb607896501000931505

not a complaint. Just a query.

Reply
Customer care female
Ms. Jacquelyn Gordon CallsAug 21, 2017

I received a dress from you on August four, 2017, which is too small for me I can not get in it. I would like to return this dress and have not received the requested return instructions from you to date. Please get in touch with me a. S. A. P., this dress was charged to my Capital One Account in the amount of $130. 73, which included a express shipping fee that did not meet the deadline. Please credit my card ending in 4346 for this amount. Also, please provide me with information on how to return this merchandise. This is the 1st time I've ordered anything from you. Your cooperation in this matter will be greatly appreciated. Below is the transaction as it appears on my Capital One account ending in 4346. • Jul 27 JJshouse Merchandise Jacquelyn G. 4346 $130. 73
INTERNET, W1F 7LD
dates list
Purchased: Wed, Jul 26, 2017
Posted: Thu, Jul 27, 2017
Purchased By: Jacquelyn Gordon
Appears on statement as: JJshouse INTERNET W1F 7LD GBR.

Reply
Customer care female
Ms. Comfort Yeboah Dattey CallsAug 13, 2018

Ms. Comfort Yeboah Dattey On Phone To JJshouse Service
Please I can not track my order made on 07/31/2018, for two dresses, using visa credit card account number ending. 4819. This order was made close to midnight. NAME IS Comfort Dattey; Tel 682-715-8180, Address is 6505 Julliette Run Arlington TX 76002. I will request that this particular order be cancelled since it is too late now and refund be made immediately for a new order, Hope to hear from you soon. Thanks.

Reply
Customer care female
Ms. Patricia L Ginchoff CallsApr 20, 2018

Ms. Patricia L Ginchoff On Phone To JJshouse Service
The shoes I ordered are not what I thought they were. They were advertised as light gold and when I got them I didn't like the color. They are actually an ugly gold and it makes them look cheap.

Reply
Customer care female
Ms. Connie M Forde CallsSep 20, 2018

Ms. Connie M Forde On Phone To JJshouse Service
I'm trying to return to dresses and cannot get help and get sent to a site that charges $5 and wants a credit card .

Reply
Customer care male
Mr. Carolyn CallsSep 19, 2018

Mr. Carolyn On Phone To JJshouse Service
My correct has not arrived and I need it by 9:00 p. M. Wednesday Sept 19, 2018
order 9484706916.

Reply
Customer care female
Ms. Don And Beth Mitchell CallsNov 28, 2017

Ms. Don And Beth Mitchell On Phone To JJshouse Service
I purchased three evening wraps and would like to return them, unopened, Please give me instructions for returning,

thanks
Nancy (Beth) Mitchell.

Reply
Customer care female
Ms. Theresa Johnson CallsApr 11, 2018

Ms. Theresa Johnson On Phone To JJshouse Service
I have been trying to send a dress back that came to late for a wedding PLUS it is to big anyway. I have talked online with another girl on you website and she told me to go to this website. Please help me. All I want to do is send back dress to the right place so that my credit card is reimbursed. The ORDER (381566314) sent to me at Theresa Johnson
10171 Bristol St. Rock Falls, IL 61071
Thank you in advance for your cooperation.

Reply
Customer care male
Mr. Mary Whitbeck CallsJul 27, 2018

Mr. Mary Whitbeck On Phone To JJshouse Service
Been waiting for a call tag so I can return a dress. I has been over a week since I called Previous to this call I e-mailed you on another dress which I purchased over a month ago still haven't received that call tag. Now I'm stuck with two dresses which I can not return because of your negligence. I certainly have learned my lesson not to shop with you again I will certainly spread the word around about your return policy. Very disappointed.

Reply
Customer care female
Ms. Megan CallsJul 07, 2017

Ms. Megan On Phone To JJshouse Service
I just received a dress I ordered and need to exchange it for a different size, there's no way to call cust service and no info w/shipment on how to return. Would like an an answer as soon as possible, dress is needed for my daughters wedding.

Reply
Customer care female
Ms. Maria Lopez CallsOct 30, 2018

Ms. Maria Lopez On Phone To JJshouse Service
My name is Maria Lopez , address 5640 FM 359 Richmond Tx 77406 I ordered a mother of the bride dress online on 2018-10-16 and received 10-19, as soon as I got it I tried it on the dress was to big and I will not be able to wear it and I paid too much money for it and I won't be able to have it tailor can you help me. Thank you (order JE5388983497).

Reply
Customer care female
Ms. Tracie O connell CallsAug 25, 2016

Ms. Tracie O connell On Phone To JJshouse Service
I wish to return a dress that I ordered from you on the 11th August 2016 and received on the 24th August 2016. It is too small in the back. I am willing to return this dress and order a tailor made dress in the same style.

Reply
Customer care female
Ms. Jennifer Henderson CallsJun 29, 2016

Ms. Jennifer Henderson On Phone To JJshouse Service
Please can you contact me on my email address
jenhend@hotmail. Co. Uk
Regarding my order, I have been trying to access your customer service to no avail for the last two days. My complaint is about your return service it states that I have to contact your customer service first
HOW ? Please please advice me how / when / where I can return my order. Very harassed first customer, through this experience so far I seem to be going around in circles. My order number is 4130645720
Jennifer Henderson.

Reply
Customer care female
Ms. Marilyn63 CallsJun 22, 2016

Ms. Marilyn63 On Phone To JJshouse Service
I have been trying to contact you about my dress i received. The Navy dress is to small. I wear a size ten and i order a size 14 and the top is to small i need to return it and get another Navy blue, but i no way of talking to anyone.

Reply
Customer care female
Ms. Bonnie Crosss CallsJun 01, 2016

Ms. Bonnie Crosss On Phone To JJshouse Service
I have tried to contact you several times about the dress I received. I ordered a navy size ten and received a regency color size eight I really like the dress and need it for a wedding could someone please help me with this. I would really appreciate it. Thank you.

Reply
Customer care male
Mr. James Beam CallsMay 30, 2016

Mr. James Beam On Phone To JJshouse Service
Order No. 7779127951 was received on Friday 5/27/16. The item order was the A-Line Princess Scoop Neck Floor Length Tulle Mother of the Bride Dress with Beading Appliques, Lace, Sequins. There is a significant problem with bodice of the dress. The center point of the scoop neck is off-centered from the lining midpoint. This discrepancy is quite noticeable. I believe the problem could be fixed by a local professional alterations expert, but have no idea as to the cost involved. Please advise as soon as possible, as the dress is needed by June 20.

Reply
Customer care male
Mr. Sandy CallsMay 20, 2016

Mr. Sandy On Phone To JJshouse Service
You did not answer my question and now I cannot get you to stop emailing me. Please stop.

Reply
Customer care female
Ms. Pilar CallsMay 16, 2016

Ms. Pilar On Phone To JJshouse Service
I need customer service spanish? Number cell phone thank you.

Reply
Customer care female
Ms. Denise Muscha CallsApr 29, 2016

Ms. Denise Muscha On Phone To JJshouse Service
Dress is beautiful, color is to dark. Would Like to exchange.

Reply
Customer care female
Ms. Cloria Pleasants CallsApr 02, 2016

Ms. Cloria Pleasants On Phone To JJshouse Service
Oder4857223225 my dress is too small I need to return it because I will needed it by April nine for a wedding and it won't be back in time so I need to return it.

Reply
Customer care male
Mr. Lois J Casey CallsMar 31, 2016

Mr. Lois J Casey On Phone To JJshouse Service
My name is Lois Casey, Clovis California, I am trying to return two items from my order, order number is:3228728110. I am in California, United State of America. Please email instruction for returns. The number listed as the customer service number 852 81990571 give me a disconnected message.

Reply
Customer care female
Ms. Roswitha Barratt CallsMar 21, 2016

Ms. Roswitha Barratt On Phone To JJshouse Service
My order number is 9146831152 a beautiful ladies hat 196075365 ordered on 26. 02. 16
cost £24. 00 This hat is lilac/black/organza. I received a black/gold hat on Thursday 17. 03. Totally unsuitable for my 'mother of the bride' outfit for my daughters wedding on 28. 05. Could you advise? I can return the wrong hat with a copy of my order showing the organza lilac hat?
I wrote to you straightaway, got the automatic response and a promise to sort it out, but nothing happened. 66BJ. MPDZ JSCS
Please help it is a rather lovely hat. Roswitha Barratt .

Reply
Customer care male
Mr. Huwaida Ober CallsMar 16, 2016

Mr. Huwaida Ober On Phone To JJshouse Service
Order No. : 2206085986



Reference is made to above mentioned subject. This is to make a formal complaint that I have been charged twice )USD $184. 480) and )USD $ 183. 480) against my order No. 2206085986 for a dress purchased by me on your site. Upon checking with my bank I have been informed that you have deducted two times first on the 4th March, 2016 and then on the 6th of March, 2016. You are therefore requested to check at your end and make arrangement to refund and transfer back the excess deduction amount of USD $ 184. 480 to my credit card immediately. As this is my first experience for purchasing from your site, your prompt attention is requested to do the needful or else suitable action will be taken in this regard. For further clarification, please call me on this Mobile Number : 00965 99826243

Best Regards, .

Reply
Customer care female
Ms. Susan Reed CallsMar 16, 2016

Ms. Susan Reed On Phone To JJshouse Service
Hi I have just received my order from you and the shawl is massively too large for me. I would like to return it. Susan Reed
Order No: 0742518320.

Reply
Customer care male
Mr. Wilna Alexis CallsMar 15, 2016

Mr. Wilna Alexis On Phone To JJshouse Service
I want too mo I lage they wedding dresses well be take because I wanted they dresses too send and Haiti for my sister.

Reply
Customer care female
Ms. Regina CallsMar 05, 2016

Ms. Regina On Phone To JJshouse Service
My name is Regina i ordered a dress since February 25 2016 and i will ready make payment online and i do not receive anathing regardind the purchase. I need to speak to someone.

Reply
Customer care female
Ms. Abidemi Sanusi CallsJan 04, 2016

Ms. Abidemi Sanusi On Phone To JJshouse Service
I have. A question regarding my order please respond as soon as possible

Reply
Customer care female
Ms. Ruth Lee CallsNov 20, 2015

Ms. Ruth Lee On Phone To JJshouse Service
Good morning, my name is Ruth Lee my phone 347-939-7944. I ordered my daughter's dress and I was promised that the dress will be here on 11/25/15. Now I see a estimated shipping date for 11/26/15. I really need to speak with someone about this because I need the dress on 11/26/15.

Reply
Customer care male
Mr. Barbara Sfraga CallsSep 25, 2015

Mr. Barbara Sfraga On Phone To JJshouse Service
I need a customer service rep to call me regarding the purchase of my dress. Please contact me at 1-(214) 500- 4527. I've already paid for the dress, but need assistance from a real person.

Reply
Customer care female
Ms. Alexandra CallsAug 12, 2015

Ms. Alexandra On Phone To JJshouse Service
My name is Alexandra, i would like to talk to someone. I have a lot of question regarding my daughter quinceanera dress. I hope someone can answer my question before i jump to buy the dress. If you can call me is better my cell phone is 617-308-9881.

Reply
Customer care female
Ms. Hannah Ritter CallsJun 18, 2015

Ms. Hannah Ritter On Phone To JJshouse Service
I want to order another pair of shoes at a reduced amount, but order form won't accept the code I was given on line.

Reply
Customer care user complaints