Majestic Fireplace Customer Service Phone Number

Phone Number of Majestic Fireplace is +1.8003337680, 800-867-0454 .
Majestic is an American company that is pioneered in the manufacturing and distribution of different kinds of hearth systems. It offers a wide range of hearth systems and heating products in outdoor and indoor fire places ranging from electric stoves, log sets, gas fire places and other goods which are sustainable source of hearth systems which does not harm the environment. Majestic is a well known name in fireplace industry and it offers products related to wood, gas and electric fireplaces.
Contact Number of Majestic Fireplace for General Inquiries
Phone: +1.8003337680
Contact Number of Majestic Fireplace for General Support
Phone: 800-867-0454

Majestic was founded during the 1960's and every single product manufactured by the company is developed by taking care of safety of its user and are Energy efficient saving a large amount of energy. Its products are sold all across North America through company owned stores, individual retailers and online shopping websites. Majestic has got the Epa Certification for the manufacturing of its products. In addition to that it has also got approval from National Association of Home Builders (NAHB) for Green Building Standard and Guidelines, for more support dial: +1.8003337680


Majestic Fireplace Address


The address of Majestic Fireplace is 58-30 Maspeth Avenue, Maspeth, NY 11378, United States.

Majestic Fireplace Website


The Website of Majestic Fireplace is www.majesticproducts.com.

Majestic Fireplace Customer Support Service Phone Number


The customer support phone number of Majestic Fireplace is +1.8003337680, 800-867-0454 (Click phone number to call).



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Majestic Fireplace Phone Number Customer Service

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Majestic Fireplace Customer Service Number Delineated Here With Complaints and Reviews

Customer care female
Ms. Mary Richards CallsNov 25, 2017

Ms. Mary Richards On Phone To Majestic Fireplace Service
I have a model DV360RFN model gas fireplace that I purchased about ten years ago. My remote is no longer working - I have ensured that the button is pushed to the “remote” setting -, but it still works intermittently. The remote is a Vermont Castings brand. Do you have any ideas. Can we simply purchase another remote that will work with our fireplace? The fireplace has worked wonderfully for the past 10years, but am really sad that I am having a problem with the remote. Please feel free to contact me at 256-508-6302 to let me know what can be done

Thanks - Mary.

Reply
Customer care male
Mr. Don Offhaus CallsNov 12, 2017

Mr. Don Offhaus On Phone To Majestic Fireplace Service
Daughter has a majestic gas fireplace and needs a new gas valve and of course it is obsolete. Cant find the model number down below. Has on tag DVRT 30. Thats all. Front opening measures 36” cant find a valve without the model . Whats up with this? Can send a pic of fireplace if would help.

Reply
Customer care male
Mr. Bruce Rutkowski CallsNov 10, 2017

Mr. Bruce Rutkowski On Phone To Majestic Fireplace Service
What the hell kind of company do you run? I am a existing customer of 30 plus years who can not even get a call back, or speak to a knowledgeable human being about your product's that I've purchased in the past, which I'm looking to upgrade, improve or modify. Your people do not even know how to give me the common curtsey of a customer. If someone can get off their fat asses and return this e-mail that would be greatly appreciated. At this point, I do not even care what the e-mail may say, because I have come to the conclusion this is a useless company. I currently have two 42" Majastic fireplaces that I would like to talk to a human being about upgrading. Is this beyond your scope of what how a business conducts it's self and the things a normal business does?.

Reply
Customer care female
Ms. Janet Anderson CallsMar 08, 2016

Ms. Janet Anderson On Phone To Majestic Fireplace Service
Hello, have a Majestic GBR36 RP (propane) B vent fire insert, needs logs product 20005291, I understand that is discontinued, what log set can I replace them with, any suggestions please? Also what glass panel would you recommend? Thanks Janet.

Reply
Customer care male
Mr. Nyc Fireplaces CallsFeb 16, 2016

Mr. Nyc Fireplaces On Phone To Majestic Fireplace Service
WE ARE NOT MAJESTIC - WE ARE ONLY A DEALER. PLEASE DO NOT CALL US. MAJESTIC PHONE NUMBER: 877-863-4350.

Reply
Customer care male
Mr. Pat CallsFeb 12, 2016

Mr. Pat On Phone To Majestic Fireplace Service
do not buy a majestic fireplace after dealing with my fireplace for five months i called this number and was hung up on by their customer service reps when i call back they are telling me they are not majestic. find a reputable company to deal with.

Reply
Majestic Fireplace Customer Service Care Phone Number 254066
Ms. Linda Hollowell CallsFeb 10, 2016

Ms. Linda Hollowell On Phone To Majestic Fireplace Service
I purchased a Majestic Accolade fireplace insert this summer from a dealer outside my service area because my propane company doesn't resell inserts. My propane company did the initial installation and the insert worked on install day, but has not worked since. My propane company came back out and determined the unit was "broke" and I would have to work with the re-seller. The re-seller has been unable to find a tech. Support from Vermont Castings/Majestic is being requested. My contact info:
Linda Hollowell , 272 Tuscarora Ave., Unit one, Bath, NC 27808 252-558-5526

My re-seller's info:
Mallard Propane, Mike Luther, mluther@mallardoil.com
5459 Hwy 24, Newport, NC 28570, 252-393-8153.

Majestic Fireplace Phone Number Customer Care Service
Reply
Customer care male
Mr. Don CallsJan 06, 2016

Mr. Don On Phone To Majestic Fireplace Service
I have a temco vent free fireplace model ADF3324-2N. It did not come with a remote. Where can i purchase a remote control kit that will work with this unit? Also it has a mesh screen. IS there a glass door replacement for this unit. I would prefer glass. This is an older unit and i do not want to replace the entire unit, but want some more modern features.

Reply
Customer care male
Mr. Christy Booker CallsDec 16, 2015

On 9/29/2008, we purchased a Majestic Fireplace BC 36 model and the back wall of the interior of the unit (the firebox?), which is textured to resemble a brick wall, is crumbling. What is the best way to get this replaced? Christy Booker 541-301-5589.

Reply
Customer care male
Mr. Mike CallsNov 17, 2015

I need a manual for Majestic Fireplace model MBUC-36. Unit was installed into this house 26 years ago by the builder. Hearth and back are cracked and need to be replaced. This is a procedure that I'm told I could DIY provided I knew how to get the bi-fold glass doors off I've no idea how to do that, hence the need for the manual. More info for the unit is found on the mounting plate inside the fireplace box. That info is as follows:Fireplace X7574452, Serial 18133752. I would appreciate any help you could give me; although given the difficulty I've had in contacting any customer service brand of Majestic I have very low expectations. Good day.

Reply
Customer care male
Mr. Mark CallsJul 07, 2015

The real contact information for Majestic Fireplace (also known as Majco Building Specialties, or Vermont Castings) is 877-863-4350. If you call the area code 718 number listed on this webpage you are only reaching a fireplace dealer.

Reply
Customer care male
Mr. Bob Luckett CallsJul 03, 2015

Mr. Bob Luckett On Phone To Majestic Fireplace Service
What is the R value of the glass on the 42" Echelon see-through direct vent FP.

Reply
Customer care female
Ms. Patty Delavern CallsMay 13, 2015

Ms. Patty Delavern On Phone To Majestic Fireplace Service
Just spoke with a service Technician and explained our problem with glass fireplace front It is cloudy and the tech was extremely rude and didn't listen to our question Very unprofessional.

Reply
Customer care female
Ms. NYC Fireplace CallsMar 18, 2015

Hi, we need to be taken off this website. We are not customer care for Majestic Fireplaces. We have had numerous of people calling us due to this ad. Remove us now!

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Customer care user complaints