Mr. John Ashton On Phone To Movistar English Service
Hi
Been trying to get my new router fitted for the last six months in my home in Lanzarote. Movistar have promised me they will ring me back within three days, but have not done. You have sent me a letter from Madrid informing me that my internet will not work after 29th November 2019, but still you have not come to my house to fit my new router. Hence I now have no internet. Can you please supply me an e mail address of someone I can e mail for Movistar Internet services, as obviously your phone system does not function. John Ashton .
Mr. Richard Roy On Phone To Movistar English Service
My mobile number is 689491653 to attach to my previous comments. Richard Roy .
Mr. Richard Roy On Phone To Movistar English Service
MY telephone bill has gone up by 30 euros in three months. I do not use the landline except to phone Movistar 1004 which takes up to 45 minutes to answer. Also we have not received an on-line invoice for a year. Please tell me why my bill has increase so much.
Mr. Harvey Berk On Phone To Movistar English Service
The 1004 number is meant to be english speaking, but it is not. Why not?.
Mr. Harvey Berk On Phone To Movistar English Service
My internet is not working. I telephone this morning, but it still has not been fixed. My telephone line is 971 235 069
My mobile number is +44 7775 687121.
Ms. P M Grinstead On Phone To Movistar English Service
My mobile has been stolen no 617024996. It is part of a monthly contract for Flat 5C Edificio Castillo Estepone. Land line 952804957. Please cancel my mobile, but not the landline. P M Grinstead .
Mr. Michael P Bendall On Phone To Movistar English Service
Second Part of todays Letter Re- 965369560
Telecolor in April came to my House and CUT the telephone line. Something has gone very wrong between Telecolor and Movistar and I hve been paying two Companies for ADSL and Movistar for Telephone calls. I have paid Movistar for Telephone calls, BUT I require Movistar
TO REFUND THE ADSL CHARGES FOR DECEMBER 2017 AND JANUAY, FEBRUARY, MARCH AND APRIL. And cancel the last demand for payment for May as formally stated. Many thanks for your help in this matter, M. P. Bendall.
Mr. Michael P Bendall On Phone To Movistar English Service
Telephone No 965369560, M4-A1. Calle 11. Benfispark. Benferri
Referecia Fractura AA5WO0142868. This has been stopped at my Bank as this account is in Dispute, as follows--
08-11-2017-New Contract Taken out with Telecolor FIBRE Broadband. 09-11-2017- Return of ADSL Router to Movistar Oriheula, No Operation 00000181498399. Referencia - B099412883. Including Letter Instruction to cancel the contract with Movistar. I was in England the rest of Noveber, December, January 2018, and most of February. I am now Back in England. After Telephoning Madrid, local Movistar, 1004, have not been able to converse in English. To day called from England 0034 699991004. As diected on your Web Page, not able to connect.
Mr. Michael P Bendall On Phone To Movistar English Service
I have been trying to cancel my Movistar contract since November 2017, when I changed over to Telecolour. I returned the Movistar router to the Movistar office in Orihuela the fist week of November 2017. Movistar has been charging my Bank for ADSL for six Months. I have now blocked my Bank account. Something has gone badly wrong between Telecolour and Movistar. This results in me being charged by both companies for seven Months. I require a full refund for the ADSL charge from Movistar, as they have charged for a service that was not provided. The Telephone charges I am stuck with, but I am an innocent party in this mix up. I can supply a full case history of events/e. Mail/telephone calls. I can find no way to contact Movistar in English. CAN YOU PLEASE STOP THIS CONTRACT. Please note that I am in England for several Months.
Mr. Chuck On Phone To Movistar English Service
I am trying to contact Movistar to purchase a product, but I have questions. How do I contact via email - what is Movistar's email address for sales?.
Ms. Jacqueline Davies On Phone To Movistar English Service
I would like to speak in English with one of your customer support advisers. I have telephoned the number 1004 and I can not understand the Spanish being spoken. How can I get help?.
Mr. Kevin On Phone To Movistar English Service
I changed provider from Movistar to Orange in December 2017. I have again received a bill from Movistar for a service which is no longer provided by you. I have cancelled any direct debits for Movistar and have no intention of paying Movistar for nothing. My telephone number is 966718921 which I retained when I moved to Orange. I have emailed Movistar and called, but been unable to receive an answer in English. I requested to speak to someone in English and received the Not possible response. Your customer service is appalling. I intend to spaek to my lawyer and ask them to contact you regarding the erroneous bill you have again sent to me. I am tired of Movistar asking for money. The reason I moved to Orange was because of your atrocious customer service.
Mr. Robert Croysdill On Phone To Movistar English Service
Yes my number is 656189-6657 I have recharged it and no service even changed SIM to other phone number service and paid through xoom whats the problem its not my phone the SIM is suspended why?.
I am unable make calls from Lanzarote. My phone number is 07910134707. The free Movistar English helpline 1004 called from a landline only responds in Spanish. Sadly my Spanish is not good enough.
Mr. Malcolm Shaw On Phone To Movistar English Service
I can never speak to anyone in English. I can never understand my bill. You seem to overcharge me every month. I dial 1004 and sometimes you offer to speak English by pressing one and then you just continue in Spanish Hopeless
I am going to cancel my Fibre Optic account if someone does not phone me and speak English. Please phone My mobile which is 693 801 291
my landline is 951 358 803 for account details only.
Mr. Michael Gardner On Phone To Movistar English Service
I wish to change my contract. When calling on 0034699991004, the response is in Spanish. A transfer to an English agent is promised, but the transfer never happens. Could an agent please ring me?
00441723513958.
Ms. Lucy V Halkiadakis On Phone To Movistar English Service
I am a customer in Benalmadena Spain with Movistar Telefonica, we have broadband and landline. Tried to contact 1004, but unable to understand the instructions, Moving to a new home, in the same area on Saturday the 28th of April 2018 and need to transfer as soon as possible. My landline is 952568420. Thank you SNRA. Lucy V Halkiadakis .
Mr. Sally Hayes On Phone To Movistar English Service
I received a letter from you to say if I did not change to the new technology you would discontinue your service, I have decided to change to another web site supplier before 30 September. The telephone number for the land line is 959053043, I realise this number will be discontinued. My NIF is ESX6972532J Please confirm your service will be discontinued after 30 September
Thank you
Sally Hayes .
Ms. Canice Laurel Martin On Phone To Movistar English Service
My router needs to be updated, but I do not know how to find my user name to enter my Movistar Fusion account. I believe I know the password.
Mr. Michael Bedingfield On Phone To Movistar English Service
I live in Fortuna Murcia and have been trying for a week or more to get through to the help line on 1004 for English speakers. I want some technical support to check my land line which has not worked for some weeks. Every time I ring I am put on hold and after around 20 minutes or so the line goes dead. Can you help please. The 1004 service is terrible.
Mr. Louis W. Schwarz On Phone To Movistar English Service
Dear Movistar,
I am company director of Next Level Refractories S. L. Our address is Carrer Reikiavik three, 03530 La Nucia and I encounter problems with receiving SMS messages, since about one week this is not possible anymore. Never had problems with this before. Funny thing is that everything else works, Phone, internet etc, but not SMS service. This is very uncomfortable since we need to pay wages to our personnel and I am abroad in the middle east and thus cannot come by to your office in Spain. See on my app that SMS service is switched off in your computer. Can you please check and make it possible to receive messages again. My mobile Phone number is +34. 684045457. Thanks in advance for a quick help. Louis W. Schwarz
director of Next Level Refractories S. L. Carrer Reikiavik three
03530 La Nucia
Alicante (ES).
