Riu Customer Service Phone Number

Phone Number of Riu is 00 34 871 966296, +1 888-748-4990, +34971743030 .
RIU is a hospitality company that operates over 100 hotels in around 19 nations globally under the brand names of Riu Hotel, Riu ClubHotel, Riu Palace and Riu Plaza. RIU is a family owned business that was started in 1953 as a small holiday firm. Corporate office of the company is situated in Mallorca, Spain. RIU Hotels & Resorts is the fastest growing company in the world. The first international RIU Hotel was opened in the year 1991 in Punta Cana, Dominican Republic. The RIU company is the best known for its holiday resorts in the world. RIU Hotels & Resorts is the fourth largest hotel chain in Spain. RIU is a four star hotel chain. RIU is classified by their agency's statement to standard, by procuring their guests well organised amenities in the extreme great beach places, differentiated and supervised their cooking system and an excellent
personalized facility. The members of RIU hotel are quite different from their challengers among all other hotel and resorts. RIU hotel proud and delighted to their faculty members who works hard and drive success.

Sustainability Of Riu


Riu Hotel works hard to build their trade and become more accountable to maintain environment as well as whole country. The social responsible group of Riu company concentrates on three main fields including environment, valley and human resource. Riu hotel welcomes people to invent the principles and ambitions that Riu hotel has started in all of their areas and their progressions.

Presence Of Riu At LinkedIn And Twitter Links


LinkedIn Page Of Riu
https://www.linkedin.com/company/riu-hotels-&-resorts

Twitter Page Of Riu
https://twitter.com/RiuHoteles


Riu Address


The address of Riu is Palma de Mallorca, Illes Balears 07610, Spain.

Riu Email Address


The email address of Riu is vsancheza@riu.es.

Riu Website


The Website of Riu is www.riu.com.

Riu Customer Support Service Phone Number


The customer support phone number of Riu is 00 34 871 966296, +1 888-748-4990, +34971743030 (Click phone number to call).



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Riu Phone Number Customer Service

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Riu Source of Knowledge


www.riu.com/en/sustainability/home.jsp
www.riu.com

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Riu Customer Service Number Delineated Here With Complaints and Reviews

Customer care male
Mr. Carl Harrison CallsJun 30, 2017

I am currently staying at Riu Montego Bay. One room smelled like sewage, the room I was moved to after had fecal matter. The assistant manager offered me dinner on the beach rather than rectification. How do I address this. I have pictures.

Reply
Customer care male
Mr. Patrick Manuk CallsJun 16, 2017

My kids are at the Riu Merengue Resort in Peurto Plata DR, June 13th for seven days, as I write this. I am very very concerned about their well being and health I just received photos of my son with large bite marks all over his body. He has changed rooms already three times since arriving on June 13th, 2017. He sent me photos of termite nests in his room (thus the bite marks) He has spent most of his vacation switching rooms and this is not how I had planned his vacation. Please investigate this resort before someone gets badly hurt or infected. Clean up your good name. I sent him and his friends there (young adults) because Riu's reputation of having amazing and great resorts, please do not rate this hotel 4. five it should be two because of the bad food, rude staff and bugs
He will not get his vacation back and the memory of your resort will remain negative.

Reply
Customer care female
Ms. Gail Bell CallsSep 20, 2017

I was at the hotel Riu Guanacaste on Friday 9/15/17. I was taking a shower when I slipped and fell backwards and hit the wall. I hit the wall so hard with my back and neck that it knock the facet completely off the wall. The water was coming straight from the wall with full force. We had to call the front desk twice. While standing in the hallway the Director general ask me what happen and I told him. I went to the front desk and ask to do a report and they said to me they have it in the computer, I ask to see it or get a copy of it for future reference and they said that I couldn't. I ask about seeing a doctor they said that it was $150. 00 and they would most likely sent me to the hospital. Granted I am leaving the next day at 6:00 in the morning this was at 8:00 pm the night before. They didn't ask me how do I feel, are you hurt, that they were sorry or anything. The director had the nerve to say to me at least we didn't charge you for changing the room. 352-322-9053.

Reply
Customer care female
Ms. Deserie Vlasuk CallsMay 25, 2018

Let me start by saying this my 4th visit in the last four years and this one is the worst. I am here for six nights i called four times and went to the front desk once to have diet coke delivered to our room. I called again now, request the customer service rep name the name of the manager and requested diet coke again, yea finally they delivered before I could finish this email. Sorry, but I am vacation and do not need this. Riu PALACE ARUBA.

Reply
Customer care male
Mr. Steven Garren CallsAug 30, 2017

I'm trying to make a reservation to stay at your new Riu Dunamar in Cancun 12/17-23. There is no link on the web site or app to do a flight+hotel package. I see there is a suite available and we desire all inclusive for two adults and one child age 17. Please help Steven Garren 818-652-0221 coachgarren@yahoo.com.

Reply
Customer care female
Ms. Linda CallsJul 30, 2017

Vacation 7/19/2017-7/24/2017 diaster, no running water for six hr, toilets system plugged up poor customer service rui palace hotel nassua bahama. Closed hotel doors without alerting customers or accomendating me 2days left had to leave to return home to united state stressed and emotionally upset regarding this trip and stay in your hotel. Would like to be compensated for this trip. I got sick from food kichen staff unable to wash hands due to water being tirned off, unsanitary condition. Plugged toilet awful hotel, needs cleaning up and better management skills. Spoke with operatio and manger Nicholas would like Riu to credit me fully for awful stay in hotel please contact me if possible re; this (vacation from hell)sorry it was awful and not enjoyable at all.

Reply
Customer care female
Ms. Briony Taylor-wheal CallsNov 27, 2017

I have a booking at the Riu Palace Costa Rica for the 1-6th Dec, I would like to know if the hotel has availability to increase our stay to arrive on the 29th Nov - 5th Dec and how much it would cost. It is our honeymoon and whilst travelling around Costa Rica we would love to extend our stay at your hotel. My reservation number is RNT2EHK1. I was hoping not to have to call the central reservations number as I have a UK phone in Costa Rica and this would be very expensive to arrange over the phone. Please could you email to confirm availability and cost. Many thanks
Briony Taylor-wheal .

Reply
Customer care male
Mr. Michael Zellner Jr CallsNov 05, 2017

Hello,
I returned from a vacation in Costa Rica, we Stayed at Riu Guanacaste. Everything was good for our first three days, until a Hurricane hit the Guanacaste area. The staff was awesome, however no information was given about anything. The management acted as though nothing was happening. Many guests were scared. Frightened. The only information we received was from outside vendors. That is not acceptable. I would offer my services to Riu as a logistics coordinator so that this won't be repeated again. People not knowing if they can get to the airport. No communication with their families to let them know they are ok. We personally contacted people's families when we landed back in the states to let them know their loved ones were ok.

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Customer care user complaints