Roku Customer Service Phone Number

Phone Number of Roku is +1-408-556-9040, +1-888-600-7658 .
The Roku is a live streaming device and a range of set-top boxes produced by Roku Incorporation that broadcasts paid as well as free-to-air channels to millions of viewers all over the world. The first Roku product was Netflix, which was introduced to markets in 2008, it belongs to its first generation and during later years, the company has developed and extended its product portfolio to a modern outlook. Roku Player also supports online channels with high quality outcomes. Besides this, Roku Incorporation is a privately held digital media product manufacturing company that provides subscription-centric services and delivers a broad collection of media players.

Roku Incorporation Business Overview


This company was established in 2002 by the efforts of Anthony Wood and operates as a consumer electronics and Broadcast media company headed from Saratoga province of California. Roku is one of the most popular streaming platform for delivering video, music and casual games to the TV. The Roku platform features the largest and best collection of entertainment available for streaming. Products are sold in the United States of America, the United Kingdom, Canada and the Republic of Ireland.

Products and Services of Roku Incorporation


Roku's products range covers a wide variety of consumer electronics goods such as broadcast media products, digital video recorders, entertainment devices, streaming players and other accessories. Roku products are mainly used by content owners, as well as by service providers, such as MSOs, satellite operators, IPTV providers, telecoms operators, etc.

Postal Address of Roku Incorporation Saratoga Headquarters:


12980, Saratoga Avenue, Saratoga, CA-95070, California, United States of America.

Fax number to get in touch with Roku support team:


The Fax mode of communication with this company for business services, use:
fax helpline number of Roku Incorporation, which is +1-408-446-1734.

Phone support of Roku Incorporation:


For more detailed information about Roku media players, soundbox and digital TV services,
customers can get in touch with support staff on customer service numbers, +1-408-556-9040, +1-888-600-7658.

Email helpline of Roku Incorporation:


Contact Roku Incorporation for career related questions and for documentation reasons, Email address: hr@roku.com
For sales of Roku products, send your queries at: resellers@roku.com
For job openings: jobs@roku.com
To advertise Roku products and related offers on products: advertising@roku.com
For more information about Roku partner support, Email the details on: partners@roku.com
For marketing purpose of Roku products: partnermarketing@roku.com
For consumer inquiries: customerservice@roku.com

Roku Incorporation web portal:


To shop Roku products, reviews, Roku TV, special offers,
channel packs, coupons and deals, customers can check out the corporate website: www.roku.com.

Get Connect with Roku team at social platforms:


To read Roku blogs, reviews and reports:
blog.roku.com

For YouTube videos, subscribers can use:
youtube.com/roku

To get Twitter updates:
twitter.com/rokuplayer

For Facebook followers:
facebook.com/roku


Roku Address


The address of Roku is 12980, Saratoga Avenue, Saratoga, California-95070, United States of America.

Roku Email Address


The email address of Roku is customerservice@roku.com.

Roku Website


The Website of Roku is www.roku.com.

Roku Customer Support Service Phone Number


The customer support phone number of Roku is +1-408-556-9040, +1-888-600-7658 (Click phone number to call).



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The postal and official address, email address and phone number (helpline) of Roku Service Center and Roku customer service phone number is given below. The helpline of Roku customer service phone number may or may not be toll free.

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Roku Phone Number Customer Service

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Roku Source of Knowledge


en.wikipedia.org/wiki/roku,
en.wikipedia.org/wiki/roku,_inc.,
investing.businessweek.com/research/stocks/private/snapshot.asp?privcapid=8690249,
www.roku.com/about/company,
soundbridge.roku.com/about/company.php,
www.linkedin.com/company/roku
www.roku.com

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Roku Customer Service Number Delineated Here With Complaints and Reviews

Customer care male
Mr. Ira Silverstone CallsMar 27, 2018

I'm trying to update my payment method online, but the page won't allow access and flashes every few seconds. I tried to call the customer service numbers I found online and they either have a busy signal or it's a wrong number. I want to keep the service, but if I can not reach a person to discuss this with, it is not worth it to me. Please provide a way for me to call and speak to a human being. Ira Silverstone
Roku Account Number 51558380.

Reply
Customer care male
Mr. Kevin Asselin CallsMar 19, 2018

Roku Ultra and Brand new Sony 50inch 4K HDR 30Hz

On the Roku Menu under DISPLAY - I chose the 4K HDR 30Hz setting,

I did purchase high-quality HDMI 2. 0/2. two cables. I still get a PURPLE SCREEN frequently. Micro Center in Madison Hgts will not

give me a refund because I have used the Ultra for 32 days. I have tried everything. I am asking for a refund or a real solution to the problem. I will be more than happy to send the Ultra to your corp office. I am using my Roku 3.

Reply
Customer care female
Ms. Pam Chavis CallsJun 25, 2018

I have been trying for several days to get hold of a live agent with no luck, this is not good. My remotes have stopped working for my Roku stick, have tried suggestions of the tutorial's on line to no avail, bought new batteries and even ordered the HDMI Cable. Nothing is working, some assistance would be greatly appreciated at this point.

Reply
Customer care female
Ms. Maria Mcsorley CallsMar 06, 2018

Ms. Maria Mcsorley On Phone To Roku Service
The 24/7 telephone number is listed as 877-649-6892 and the representative I spoke to sounds foreign. He told me I need to register my product (which I thought was completed when I installed my product five months ago. He told me there is a registration fee of $99 for three years which will enable me to get technical support should I require it. I am not able to get into my account to make any changes because he told me it was never registered.

Reply
Customer care female
Ms. Maria Mcsorley CallsMar 06, 2018

I have called what appears as a Roku 24/7 Customer Service tel. Number and I am being told that there is a service fee of $99 for technical support for a three year plan. I am also being told that my five month plan has expired and will have to register my product.

Reply
Customer care female
Ms. Renee Smith CallsFeb 24, 2018

Ms. Renee Smith On Phone To Roku Service
I'm interest in your "Line Up", but I have a couple of questions, such as:

Fees (+) Start Up / Monthly
What is needed to get started
How long is the process.

Reply
Customer care female
Ms. Lisa Sarabia CallsFeb 16, 2018

How do I stop the very annoying voice that started on my Roku channels a couple days ago? 'She' talks constantly in between changing channels, shows, etc.

Reply
Customer care female
Ms. Robin Mowrey CallsFeb 15, 2018

3104659136 I want to cancel my service-the Roku is frozen and I can’t even go back to cable-you suck. Robin Mowrey please call so I can cancel and send everything back. I can’t sleep without TV-.

Reply
Customer care female
Ms. Sandra Romero CallsMay 10, 2017

I did close my account, paid $9. 00 to cancel yesterday May, 9. 2017, and today I got the email telling me thank you because I did open a account with Roku, That is ridiculus. You guys are very confused since the beginning. PLEASE KEEP MY ACCOUNT CLOSED 206-889-6985

Sandra Romero .

Reply
Customer care female
Ms. Gulzar Mawji CallsOct 14, 2017

Since YouTube changed their logo three days back I haven't been able to stream YouTube on both my TV's through Roku. I wrote an e-mail to YouTube, but haven't heard from them, but I think actually I should have first gone through you. I called your toll free number and waited long time, but eventually I was cut off. My two Roku Model number is 2710X and Serial Numbers are 1XE3AE120428 and
1XE3AK120218. I have disconnected and connected Roku about three times, but it hasn't helped. The smart DVD streams YouTube without any problem. Please Help. Gulzar Mawji .

Reply
Customer care female
Ms. Paula O malley CallsOct 02, 2017

No one is answering your customer service lines. I had my Xfinity/Comcast account transferred and cannot get a signal because of Roku who can I call now? This is my mother's service at assisted living and I live out of town. I need to leave her house within half an hour.

Reply
Customer care male
Mr. Solivar J. Encyrion CallsNov 30, 2018

Roku has no customer support None No phone number can be found on their web page and they cut off any e-mails you try to send its a total circle or loop they put you in so you give up. And they keep your money. Pay apl is part of their scam, so watch out.

Reply
Customer care female
Ms. Julie Lee CallsFeb 03, 2018

Ms. Julie Lee On Phone To Roku Service
Why won't the Spectrum app load? It keeps saying service unavailable. It says please provide this error code. RGE-1001.

Reply
Customer care male
Mr. Jd Haynes CallsMay 22, 2018

Roku USB port adapter is very hot and nothing, but white screen on TV. My phone is (228-424-0007).

Reply
Customer care male
Mr. John Bishop CallsMay 21, 2018

Mr. John Bishop On Phone To Roku Service
Please give me a call at 218-770-1678. I have people call me saying that I owe money from two different numbers. I do not know who is trust worthy I do not know if both these people are working for you or not and one or both are scams please call so I can get this resolved and also was concerned about them calling me on a Sunday which is not a normal work day. Please call 218-770-1678 (John).

Reply
Customer care male
Mr. T Adamson CallsJan 11, 2018

Mr. T Adamson On Phone To Roku Service
Your phone number doesn't work, busy all the time.

Reply
Customer care male
Mr. Lorna Bennett CallsMay 10, 2018

Why am I hearing a voice on everything I do with the Roku. Change shows, fast forward, everything. I want it turned off.

Reply
Customer care male
Mr. David King CallsMay 10, 2018

I was trying to connect my Roku TV and when I went put in the code there were several choices well I click to one that where someone was trying to charge me $69 to activate my television, just letting you know that there are people out there trying to scam customers.

Reply
Customer care female
Ms. Jackie Marchildon CallsMay 04, 2018

Ms. Jackie Marchildon On Phone To Roku Service
I live in toronto. I have a Riki device. Using Netflix. Also can access Riki channel streaming free TV. When I try watching over 50% of the movies listed. Are not available to watch. But are showing as free. Why are these movies showing on your free TV channel. But not really available. You should take them off your list. 2months now can not watch bullet proof monk.

Reply
Customer care male
Mr. Jacqueline Johnson CallsAug 10, 2018

Mr. Jacqueline Johnson On Phone To Roku Service
Someone is using my credit card fraudulently. This was done 7/9, 7/15, and last night. I do not use this service a and do not know who is. I need some one to contact me as soon as possible. 832 417 7015.

Reply
Customer care male
Mr. Robert Mickelsen CallsApr 26, 2018

Hello I just called the customer service number to disconnect my Roku and was told to disconnect I must pay $100. 00 which is totally unfair. Please contact me at area code 530 887 8747 thank you for your time. Robert Mickelsen.

Reply
Customer care male
Mr. Arnold Mages CallsDec 09, 2017

Have two Roku devices. One is fine, the other is asking for information that I do not have. Please help.

Reply
Customer care female
Ms. Donna Hausmann CallsAug 09, 2018

Can't get the Roku to work. Can get as far as the Home page, but will not go over to the option. 8G8M.

Reply
Customer care female
Ms. Alice Humphrey CallsSep 19, 2018

My name is Alice Humphrey . My phone number is 910-584-3344. I just bought a TLC with Roku installed. I am trying my best to set it up and having a hard time doing so. I put in my email address and the password I have on hand for all of my other Roku tvs and when I put in it for this new TV it says its the wrong password or email and I know that it is right. When they ask for me to put in the code from the TV and then my pass code its still not taking. Could you call me and tell me what is wrong. Thank you.

Reply
Customer care female
Ms. Leslie Cullen CallsSep 16, 2018

I am unable to connect to my new router. The Roku keeps restarting over and over. Serial 1GN38R117105
Model 4200x.

Reply
Customer care male
Mr. David CallsSep 08, 2018

NO Roku PHONE NUMBER /CUSTOMER SERVICE, toll free number I M NOT A ROBOT DID NOT WORK PICTURE NEVER SHOWED. EMAIL AND PASSWORD DID NOT WORK AT Roku SIGN IN RECENTLY UPDATED three DAYS AGO.

Reply
Customer care male
Mr. Wayne Murphy CallsJul 21, 2018

When setting up my Roku I got a gentelman on the line who took over my TV without asking me. He tried to set up my Roku account and told me that it would be $179. 00 a one time payment. He finaly dropped it to $100. 00. Since there is not a charge for the account I refused him after he told me to open my Pay Pal account for him. Told him I would call him back and he gave me, (he says)his own phone number which is 802-276-1511 his name is Jerry I did not call him back, but am giving you this so that you are aware that there is an individual in your organisation that appears to me to be a SCAM artist.

Reply
Customer care male
Mr. Manager Support Says Sep 19, 2020

We apologize mr murphy for the inconvenience and we had already taken action on this. However there is nothing to worry about it in rare cases this is the only option left to troubleshoot the device.

Reply
Customer care female
Ms. Beve Howe CallsApr 06, 2018

Don't remember Roku email or password used. We tried the one we have written down.

Reply
Customer care male
Mr. Thomas Wainwright CallsJul 19, 2018

What are you thinking putting this OBNOXIOUS, OVERBEARING, INTURSIVE woman's voice on our devices ? Do you think we are so stupid that we can not fined the channel we are looking for ". This just makes me mad to hear her voice. I have brought over 200 people that I know of to Roku and the ones I've talk to are upset at this Addison. Next step if it stays this way is to change service. Were sure you will not do any thing about this, but you have been told. Thank You .

Reply
Customer care male
Mr. Brad Joll CallsNov 16, 2017

Mr. Brad Joll On Phone To Roku Service
Youtube quits streaming AFTER the commercial and kicks me OUT into main menu.

Reply
Customer care female
Ms. Dawn Laga CallsAug 30, 2018

Cant get Roku to work says no internet connection what does that mean.

Reply
Customer care female
Ms. Brenda CallsJul 16, 2018

Ms. Brenda On Phone To Roku Service
So they do not answer their phones for customer support, they do not answer the emails for weeks when you have a warranty issue. Their device is great when it works, but the wireless receiver goes out in them and you can not get them replaced. And they want $19. 95 to buy the cord. I have only had it six months.

Reply
Customer care user complaints