Senq Customer Service Phone Number

Phone Number of Senq is +60-(03)-9281-4040 .
Senq or Senq Digital Station is a Malaysian based mega store of consumer electrical and electronic products like Mobile Phones, Smart Phones, Wash Machines, Refrigerator, Microwave Oven, Digitial Camera etc. Senq opened its first store in December, 2003. It covers about 18,000 square feet area in Kuala Lampur. It has 29 Senq Digital Station outlets which all are situated in Johar, Kelantan, Melaka, Negeri Sembilan, Penang, Perak, Sabah, Sarawak and Selangor. Senq also provides Plus One Card to its regular customers that he/she can get the benefit of discounts and schemes. Moreover, Senq provides the services such as PlusOne Warranty, One-to-One Replacement Warranty and V-Care Extended Warranty. It also provides online shopping that customer can easily achieved the product in his/her home.
Senq All General Inquiries
Phone: +60 12-658 2075
Senq General Support
Phone: 03-92814040
Senq Alternative Contact Number for More Support
Phone: 011-10885480 011-10885605 011-10885473


Senq Address


The address of Senq is 42-44-46, Jalan Pandan 3/2, Pandan Jaya, 55100 Cheras, Kuala Lumpur, Malaysia.

Senq Website


The Website of Senq is www.senq.com.my.

Senq Customer Support Service Phone Number


The customer support phone number of Senq is +60-(03)-9281-4040 (Click phone number to call).


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The postal and official address, email address and phone number (helpline) of Senq Service Center and Senq customer service phone number is given below. The helpline of Senq customer service phone number may or may not be toll free.

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Senq Phone Number Customer Service

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Senq Customer Service Number Delineated Here With Complaints and Reviews

Customer care female
Ms. Treasa Victor CallsJun 27, 2016

Ms. Treasa Victor On Phone To Senq Service
I have ordered Samsung galaxy tab S2 9. seven gold since 11/6/2016. Please advise the following of the delay. My Reg. No. 000179486720.

Reply
Customer care male
Mr. Fabian CallsJun 07, 2016

Mr. Fabian On Phone To Senq Service
Everytime I buy Sen Q products and have repair, it is so difficult to get repairing done Also, it takes so loonnnnnggg for the technician to assist me It has been one month now and my TV is still not yet serviced/repaired.

Reply
Senq Customer Service Care Phone Number 252949
Mr. Chin Mei Yun CallsJan 31, 2016

Bad experience I have with Senq Kch. First the installer broke my shower tray and till now still haven't replace. Senq cityone try to push their responsibility away with their manager not even follow up with this. Then i went to Senq boulevard to buy cooker hood. Have told the Senq manager to assign different installer, but he still assigned the same installer for my cooker hood. And that installer is not willing to install my cooker hood. I ask Senq to find installer for me and now customer care is close on weekend. Well, i will just return the item to them. That is the downside of buying from a big company. Bad service.

Senq Phone Number Customer Care Service
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Customer care female
Ms. Lim Ah Mui CallsNov 26, 2015

Hi, I am Mdm Lim. I want to complain the Senq service in AEON shopping mall at Tebrau City, Johor Bahru, Johor. I had reported several time to the service department that my house's air-conditioner had problems from September until now. I hope that sir can take some actions about this problem. Please contact me 0127344963 or 01137748583. Thank you.

Reply
Customer care female
Ms. Masitah Ibrahim CallsNov 22, 2015

In March 2015, i bought an electric kettle at Senq the Mines, Selangor. After calling Customer Care i was told that i can take it to any Senq store for service. With that knowledge in mind i went to the nearest store, the one my family have been patronizing for years, the IOI Mall, Puchong outlet. To my surprise i was treated very badly by a staff there named Amy S49756. The whole thing was bad because of the way she treated us. Making us look like beggars at the store. The attitude that she displayed was definitely not what customer service should be. Please take action against this staff. I demand an explanation and an apology from her for her rude behavior towards me. Thank You.

Reply
Customer care female
Ms. Lam Chien Hoong CallsFeb 08, 2015

CNY free gift given by Hitachi. I bought a Hitachi Washing Machine - 13kg model on 19th January 2015. TIll today, Senq Ipoh Parade branch has not been able to give me my free gift. 1 Sales personal Ah Wei says offer items have not arrived. 2 A week later, I phoned and he said I can go and collect the free gift anytime. When I went one evening, it was his off day. But the staff there phoned him and he asked one fellow colleague to give me my free gift. BUT THE GIFT THEY Offered ME WAS NOT WHAT I SHOULD GET. He said that was what they had in the storeroom. That is not the way to treat a customer who bought a RM1899 Hitachi washing machine. Any free gift will do????nonsensical. Kindly check on this and I hope to receive my free gift given by Hitachi, not Senq soon.

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Customer care male
Mr. Ted Chai CallsFeb 02, 2015

How come your service are that bad?? I just bought a fridge from Senq and I asked them to deliver it on afternoon and your staff promised to me. But I waited till 8. 30 at night still haven't get the fridge. What service and promise you providing?

Reply
Customer care user complaints