Sewa Customer Service Phone Number

Phone Number of Sewa is +971-6-5014666, 5421100, 5288888 .
SEWA (officially known as Sharjah Electricity and Water Authority) is a government owned Energy utility company based in United Arab Emirates. It is engaged in generation, transmission, and distribution of electricity, water and natural gas. The company is committed to deliver superior advanced and efficient services of natural gas, electricity and water to residential, commercial, business and industrial customers. Sharjah Electricity and Water Authority (SEWA) mainly serves throughout the Sharjah, Kalba and Khorfakkan City which founded as a public body. It has many generation power plants, distributions and transmission systems located in various parts of the country. SEWA delivers fresh drinking water to industrial, commercial, residential customers across the nation from desalination and underground sources. In addition, it has also installed production and desalination units to produce and Treat seawater and underground water.

  • Contact Number for Other Customer Service Numbers Sharjah City Water and Electricity Emergency
    Phone Number: 991
  • Contact Number for Sharjah City Gas Emergency
    Phone Number: 06-5334499, 8006333

  • Contact Number for Khorfakkan City Electricity Emergency
    Phone Number: 09-2385555
  • Contact Number for Khorfakkan City Water Emergency
    Phone Number: 09-5670555
  • Contact Number for Khorfakkan City Gas Emergency
    Phone Number: 09-2383339
  • Contact Number for Kalba City Electricity Emergency
    Phone Number: 09-2777349
  • Contact Number for Kalba City Water Emergency
    Phone Number: 09-2776955
  • Contact Number for Kalba City Gas Emergency
    Phone Number: 09-2777106



Sewa Address


The address of Sewa is Al Khan Area, Government Departments Complex, Sharjah, United Arab Emirates.

Sewa Website


The Website of Sewa is www.sewa.gov.ae.

Sewa Customer Support Service Phone Number


The customer support phone number of Sewa is +971-6-5014666, 5421100, 5288888 (Click phone number to call).


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The postal and official address, email address and phone number (helpline) of Sewa Service Center and Sewa customer service phone number is given below. The helpline of Sewa customer service phone number may or may not be toll free.

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Sewa Phone Number Customer Service

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Sewa Customer Service Number Delineated Here With Complaints and Reviews

Customer care male
Mr. Gary Arnold CallsAug 22, 2019

Mr. Gary Arnold On Phone To Sewa Service
We had a disconnection on electricity, payment is made and am trying to get in contact with anyone, but to no avail. So can someone call me back for assistance. My contact:0564553908
The account numbers disconnected are:9999376942, 4277912347, 0955527233.

Reply
Customer care male
Mr. Akama Ndum David CallsJun 09, 2019

Mr. Akama Ndum David On Phone To Sewa Service
I had paid 310aed bill to a wrong account which is not mine. I made a complaint as the branch office, but till now I have not got any feedback. Kindly update me and please transfer the bill into my account 2445129164.

Reply
Customer care male
Mr. Syedfahadhashmi CallsMar 06, 2019

Mr. Syedfahadhashmi On Phone To Sewa Service
Hi I’m living ind area two and there is no power can you tell me the reason of no power.

Reply
Customer care male
Mr. Mohamed Alzarouni CallsMar 11, 2018

Mr. Mohamed Alzarouni On Phone To Sewa Service
There are three items in the new generated bill which are not right:-
1- there was no amount been paid for the prevised bills which is not correct. 2- the consumption has jumped to 1500 KWh, however the meeting reading is 600 KWH
3- the meter reading has been multiply by 60, which is not the case. This is new smart meter where the reading showing in the LCD is KWh.

Reply
Customer care male
Mr. Sreejith Vengassery Rajan CallsJun 26, 2018

Subject :Billing Explanation
Sir, This month Sewa (Electricity) bill is very high. But actual consumption is very check.

Reply
Customer care male
Mr. Harish Purushotham CallsJun 11, 2017

Dear Sir/Madam,

My Account No. Is 1707317693
My bill amount to be paid is AED 408. 97 for the period 18th Apr to 18th May. But the balance outstanding in my online Sewa account is showing an outstanding balance of AED 965. Note: There are no arrears pending to be paid. Last month bill amount of AED 422, has been paid on 08th May, 2017.

Reply
Customer care male
Mr. Atta Ullah Mir Nawas Kham CallsMay 23, 2017

Greetings,
With respect want to book a complaint regarding my Sewa account number 8179143054. I paid my last month bill at 10/05/2017, Now i am getting again the message that i have pending amount of 681AED.

Reply
Customer care male
Mr. Balaji Kumar CallsMay 22, 2017

Dear

with regards to the four cycle Sewa bill, i have received bill for 21 days, the amount is 497AED this is HUGE AMOUNT. Because we are two people only staying STUDIO flat and we are not using any services in day time. And A/C also we using partially in the night. My Account No : 8435519289

Kindly do the necessary action on the above matter. I am waiting for kind replay

Thank you
Balaji.

Reply
Customer care male
Mr. Vinu CallsMay 21, 2017

My Sewa account number is 5040001999 i have been charged 192 excess for gass connection for the month of April which is wrong. The bill needs to be revised.

Reply
Customer care male
Mr. Nazir Ahmad CallsFeb 26, 2018

Mr. Nazir Ahmad On Phone To Sewa Service
Complain for, early morning switch off street lights in Sharjah. To danger of accident. Mobile no-0553587830.

Reply
Customer care male
Mr. Mohammed Tanveer CallsOct 19, 2017

Kindly request to update my current month Sewa bill which was due on 15 October and the payment due date is 21 octobe 2017 acording to cycle2 my Sewa account number is 4630918623.

Reply
Customer care male
Mr. Niteen CallsMay 15, 2017

Mr. Niteen On Phone To Sewa Service
No responce at all trying these numbers since three days.

Reply
Customer care male
Mr. Ajith Nalluraya CallsMay 10, 2017

Mr. Ajith Nalluraya On Phone To Sewa Service
I have received two bills in one weeks gap. And i am extremely shocked that my one month bill is 2025 dirhams. Please do clear this confusion in two bills. Ajith.

Reply
Customer care male
Mr. Zeeshan Hamid CallsMay 10, 2017

5 days back my Sewa bill was 348AED/-, today while I am paying online it is showing 702AED/-
Why bill has been increased from 348AED/- to 702AED/- within five days?

Further the bill of April was 348AED/-, May month bill not generated yet, than how it move to 720AED/-

please check the discrepancies' and remove the extra charges. Also unable to view the detail bill o Sewas web site, refer to attachment/screen shot. Regards,

Zeeshan Hamid
050-7387686.

Reply
Customer care male
Mr. Prajith CallsOct 11, 2017

I tried a lot to Sewa helpline number, but did not get response.

Reply
Customer care male
Mr. Prajith CallsOct 11, 2017

I registered on Sewa online portal, but i lost activation mail. I tried to call you, but did not get.

Reply
Customer care female
Ms. Vibhooti Deshmukh CallsOct 11, 2017

Ms. Vibhooti Deshmukh On Phone To Sewa Service
My Gas cooker Hob is not working. No gas supply in one of the hobs.

Reply
Customer care male
Mr. Lal Vellamparambil Sankaran CallsMay 09, 2017

Dear Sewa, i can see in online there is produced one bill dated on 09. 05. 2017 with the amount of 752 Dhs. But i can not view the bill detail. So please give me reply regarding this and in what base the bill produced by Sewa. MY Sewa ACCOUNT Number is 5342239254. MY Flat No is 306.

Reply
Customer care male
Mr. Zahid Hussain Roohulazeem CallsOct 10, 2017

Dear,
i want to inform in yours kind notice that, my account1616604188, i am not able to reset my password, i did, but getting messages " Please activate Login with the link send to your email. If you lost the activation email, please call Sewa"
i am calling yours number 065288888, but no reply. In this regard i need yours support please.

Reply
Customer care male
Mr. Venugopalan CallsOct 08, 2017

Mr. Venugopalan On Phone To Sewa Service
There is no reponse from these three telephone numbers, I called 08/10/2017, 5. 08pm, i have an query about my bill, to whom may I concern please, my contact number is 0563674666.

Reply
Customer care female
Ms. Sadaf CallsOct 02, 2017

Ms. Sadaf On Phone To Sewa Service
Hi I just wanted to inquire as to what is knowledge fees of ten dhs all about.

Reply
Customer care male
Mr. Raj CallsSep 27, 2017

Our drainage system has been blocked due to which Sewage water is overflowing. Please do the needful.

Reply
Customer care male
Mr. Sathisha Gowda Mani CallsJun 07, 2018

My Sewa bill was 1144. 45, but in the in system that is 1254. 45 how its possible? Also I did the payment already.

Reply
Customer care male
Mr. Dilip Nandam CallsSep 07, 2017

Dear Sewa team,

Since from Wednesday (06-SEP-2017), power is cut in our flat No. 203, Zakhir tower - one, Opp. Arab mall, Al Tawuun, Sharjah., P. O. Box. 28253. I understand that bill has not paid. Due to this reason, power has cut suddenly. When power is cut, immediately I understood and within 30min I have made payment through online. To be frank, I forgot to make a payment. But, no one from Sewa has informed/reminded me about this bill payment before cutting the power. This is really disappointing situation. I'm having the pregnant wife at home. Due to this power cut, she is suffering a lot. I NEED THE POWER IMMEDIATELY AT MY FLAT. PLEASE ON IT. Going forward, please inform the customer before cutting the power. There may be different kind of people staying at home like pregnant women, old people, etc. Hope you understand our situation and also hope this will not repeat again. Thank you.

Reply
Customer care male
Mr. Mohammed Fayaz Ali CallsMay 15, 2018

Mr. Mohammed Fayaz Ali On Phone To Sewa Service
I received bill amount dhs. 3401. 87/- for the month of April bill dated, 14/05/2018, Payment date mention is 21/05/2018. I am supposed to get every month approx. Dhs. 600/- or 700. Please check my account number 3986037798. Kindly rectify the error and issued new bill for payment. Thanks
Mohammed Fayaz Ali
Mobile : 050 - 8974558.

Reply
Customer care male
Mr. Kumar CallsMay 13, 2018

Mr. Kumar On Phone To Sewa Service
Regarding my last bill it’s came abnormal amount so kindly request to you clarify that as soon possible I’d -2149526032 Bill amount Dhs. 2361.

Reply
Customer care male
Mr. Abdul Khadeer CallsDec 28, 2017

Sewa ACCOUNT NO: 4517935295
BILL AMOUNT AED 300. 00 PAID USING ETISALT MECHINE AL SAHARA CENTER. ETISALAT MECHINE NO : WCEPM1075. PAYMENT PROCESSED AND COMPLETED BUT WARRING MECHNE IS NOT WORKING FOR DEWA/ Sewa. AMOUNT NOT REFLECTED. PLEASE KINDLY VERIFY AND CREDITED TO MY ACCOUNT.

Reply
Customer care male
Mr. Adeel Hashmi CallsAug 29, 2017

Mr. Adeel Hashmi On Phone To Sewa Service
Dear Team,

Suddenly my bill has gone more then double the amount. My consumer No. 9062925348. I recently shifted my flat in the same building, earlier in peak weather i use to receive a bill of approximately 800 and now I am getting a bill of more then 1700. Previous month i understood that there were some additional charges of installation and the bill was 1600, but this month without any reason i received huge bill. Request you to kindly explain in detail as I tried reaching out your call center, but unfortunately no contact is picked up. My old consumer number was 6913273410.

Reply
Customer care female
Ms. Ruth Arcaya CallsAug 20, 2017

Ms. Ruth Arcaya On Phone To Sewa Service
Dear sr/madam. Good day. I have one concerned. I am from Free Line Building Materials Trading
LLC. I paid our bill at etisalat ATM machine amounting to AED4, 120. 00 dated
August 19, 2017 with an account of 8986018437, but it so happened that there
will be no RECEIPT came out from the machine. How can have a receipt? I need that receipt for our company purposes. Can you provide us by sending email to
freelinebmt@gmail.com? Thank you very much. Awaiting for the response from
our email. Regards,

Ruth/Free Line /
06 5350377.

Reply
Customer care male
Mr. Shaiju Narayanan CallsAug 17, 2017

Mr. Shaiju Narayanan On Phone To Sewa Service
Dear tEAM,

I got the last month mentioned arrears 642 dhs,
Last month bill payment done through NBD account. Total amount is 1106. Me and wife working day time so the account, tv and fans not working in day time. AC - 8316607211.

Reply
Customer care female
Ms. Neethu CallsAug 13, 2017

Ms. Neethu On Phone To Sewa Service
I WOULD LIKE TO KNOW MY PAYMENT DETAILS TOWARDS MY ACCOUNT. I PAID 1163 AED ON 17/07/2017. BUT TODAY THEY HAVE DISCONNECTED MY ELECTRICITY CONNECTION. PLEASE LET ME KNOW THE REASON


ACCOUNT NUMBER:2891650788.

Reply
Customer care male
Mr. Mukheet CallsApr 28, 2018

Mr. Mukheet On Phone To Sewa Service
Gas connection not working in whole building in Abu shagarah, Mohammed nin Nasser building please rectify immediately.

Reply
Customer care male
Mr. Mohammed Sajan Hussain CallsDec 15, 2017

Refer to my Sewa Ac 5894634241, I have paid excess amount of AED 147 (AED 49 x three times) on 15th December 2017. On same date usual Bill AED 290 was also paid. I request Sewa to adjust the amount with next month bill or a refund

Mohammed Sajan
0503691447.

Reply
Customer care male
Mr. Aju Cheriyan CallsAug 07, 2017

Mr. Aju Cheriyan On Phone To Sewa Service
Sir, My Electricity disconnected without any notice. I did not even receive the bill. I have already paid all the amount. I have a small baby and she is struggling in this climate. How can you do like this? No notice. No bill. No information. Disconnecting the Line. Trying to call all the customer care(065288888, 065021049, 065021019, and all in Google. Not answering the phone Please do reconnect it. My phone is 0556517143.

Reply
Customer care male
Mr. Anoop John CallsAug 06, 2017

Mr. Anoop John On Phone To Sewa Service
My account number is 3923121283. Today my connection disconnected. Can you tell me the reason because I am paying the bill every month 10th. Even though I had paid the amount today. When my connection will be reconnected. Can you change my bill cycle to cycle 1. Is there is any late fee while pay after due date. Thank you. Anoop John .

Reply
Customer care female
Ms. Lisa CallsJul 30, 2017

Dear Sewa,

Good day. I wonder how the Sewa Invoicing department computes the consumption to invoice the customer. In the past two months, i am monitoring our bills, consumption and the charges. I notice some discrepancies on the total or current bill. Base on my own computation, i saw some errors. Kindly see the screen shots of the June and July bill, with pencil marking. I have also sent an email with this regards and calling all you contact numbers, but I am just disappointed to reach any of the numbers showing online. Please have a look, check our bills, and if there is a mistake from my side, please accept my apologies. Thank u

ps. Am not sure if the scanned bills are attached here. Because it seems it doesn't work to attach and also the screen shots option.

Reply
Customer care female
Ms. Fazsencia J. Malabayabas CallsJul 30, 2017

Ms. Fazsencia J. Malabayabas On Phone To Sewa Service
I have a payment in Etisalat Machine in the Head office in Sharjah near boat round about, but machine took 100dhs, i have put 200dhs total, but got the receipt for 100dhs.complain was already done in the etisalat itself. Details are as follows:

Consumer No. 4727430623 under the name of Afsal Khan C. S.

Reply
Customer care male
Mr. Andy CallsJul 22, 2017

Dear Sewa,

Kindly tell us when people on the Customer Service 06 501 4666 will be answered, If this is just for the people to show that we have customer service please remove the number its of no Use no one is answering the call and we cant reach Customer Service. Is this Normal in Sewa.

Reply
Customer care male
Mr. John Kingsly Thankappan CallsJul 19, 2017

Today I paid 200dhs for Sewa through etisalat machine I found that dhs 13 is deducted from my amount and only dhs 187 is credited so please do the needful.

Reply
Customer care male
Mr. Gopinathan CallsNov 23, 2017

Mr. Gopinathan On Phone To Sewa Service
Dear Sir

My account Number 9583628284 I received current month bill Aed 2097. 00
Arrears AED 603. 00 But that I already paid. Current bill is Water 113. 00+ 1365. 00

current reading date 18/11/2017 electricity current reading 8477. But I personally
checked 22/11/2017 reading showing 5927. Please recheck reading and submit new bill.

Reply
Customer care female
Ms. Shilu Jomon CallsJul 15, 2017

My account number is 9955351449, past two months am not getting the Sewa Bill. But today I got message to pay 495 dh for the period of 14/07/2017-22/07/2017. We already paid 436dh this month so I am confused about the message I got today. My email address is jomonjoe72@gmail.com.

Reply
Customer care male
Mr. Ravirajesh CallsJul 09, 2017

Mr. Ravirajesh On Phone To Sewa Service
Dear Sir

My mail ID is not updated in the portal registration kindly up date the same. ACCOUNT NO :3774035741
mail Id : r_c_rajesh@yahoo. co.in.

Reply
Customer care male
Mr. Ravirajesh CallsJul 09, 2017

Dear Sir

My Account is 3774035741 Sewa amount is not matching clarrfication is required
Arrears Shown 313, but i do not have any pending amount as of now. Please clarify and also current month payment was made this month 678 AED.

Reply
Customer care male
Mr. Shivaram Iyer CallsJul 08, 2017

The Sewa bill is increasing every month, while our usage is still the same and no additional electronic items has been used from the time i have taken the Sewa service i. E. From month of January 2017. In the month of May the house was closed and no electricity or water or gas was used for ten days still the bill was AED 797 as it was in the previous month(April). Now in the bill for the month of June has increased to AED 1120. Please check the meter for its serviceability.

Reply
Customer care male
Mr. Abdul Qudoos CallsAug 29, 2018

My bill this month is too much almost three time the normal. I paid the bill then again they send it. Also the connection was suspended without notice. Sewa stopped printing bills, how we will know.

Reply
Customer care male
Mr. Asmat Khan CallsJul 09, 2018

Mr. Asmat Khan On Phone To Sewa Service
I AM CALLING CUSTOMER SERVICE CENTER BUT NO ONE IS RESPONDING. FROM YESTERDAY NIGHT WATER IS NOT COMING AND I SEND MY PERSON TO HALWAN OFFICE THEY SAID WE WILL SEND ONE PERSON.

Reply
Customer care male
Mr. Saleem CallsDec 27, 2017

Assalmualikum

sir 26/12/2017 i am payment online emirates nbd bank 700dhs. Account is 6229399582. Bank is charged 700dhs. But Sewa account is pending. After that i send mail Sewa. This is INQ. 20174937. Bank says call to Sewa this approval no 132975. Kindly request please arrange this problem. My no 0504747236.

Reply
Customer care male
Mr. Mohamed Farooque Abdul Qayyum CallsJun 05, 2017

I need to register online to pay my Sewa bills. Please help me to do so. My Sewa Account Number is 6745918590
Please advise me what I need to do to get my bills via email. My email Address is : mohd. Farooque@hotmail.com.

Reply
Customer care user complaints