Sm Megamall Customer Service Phone Number

Phone Number of Sm Megamall is (+63 2)-633-5042 / (+63 2)-633-5046 .
SM Megamall is one of the largest shopping malls in Philippines which commenced operations on June 28, 1991. The mall is owned by Henry Sy and managed by SM Prime Holdings company. It has 750 shops and 250 dining with 18 anchor tenants namely SM Supermarket, SM Cinema Megamall, Event Center, SM Megamall Transport Terminal, SM Food Court, SM Megatrade Hall, Toy Kingdom, Cyberzone, Cinderella, Ace Hardware, SM Appliance Center, National Bookstore and many more. The mall has divided into two buildings such as A and B, building A houses Toy Kingdom, Restaurants, SM Cinemas and few anchor tenants while Building B adjoined with SM Supermarket, Cyberzone, SM Department Store and also few anchor tenants. Apart from this, the mall also caters several amenities and facilities for public such as Parking spaces, BPO office spaces, Carpark finder, Transport Terminal etc. In the mall, there are almost over than 4100 parking places for the transport. The mall offers their services within the five separate departments. Within the five departmental backlogs, there are 1200 shops and 270 service stations.

Other Contact Address of the Sm Megamall


For leasing inquiries, please write/contact:
Ms. Cecille Salva
Leasing Managers
Fax: 834-95-77
Email: mariacecilia.salva@smsupermalls.com

Valuable Contacting Information About General Support
Phone: 833-12-18

Additional Contact Number for Support
Phone: 831-10-00 loc. 2720

Valuable Contact Number for Additional Services
Phone: (+63 2)-633-5042

Login Link of the Sm Megamall


The registered users can login on the below mentioned link of the Sm Megamall whcih includes as:
http://sm-advantage.com/smacmem/

Registration Link of the Sm Megamall


The customers who wants to create their accounts within the Sm Megamall, can visit on the below mentioned link of the mall which is as:
http://sm-advantage.com/smacmem/reg.php

Social Media Responsibility of the Sm Megamall


Sm Megamall on Facebook Link Page
https://www.facebook.com/smmegamall

Sm Megamall on Twitter Link Page
https://twitter.com/smmegamall?ref_src=twsrc%5Egoogle%7Ctwcamp%5Eserp%7Ctwgr%5Eauthor


Sm Megamall Address


The address of Sm Megamall is EDSA corner J Vargas Avenue, Mandaluyong City, Philippines.

Sm Megamall Email Address


The email address of Sm Megamall is smmgoper@smsupermalls.com.

Sm Megamall Website


The Website of Sm Megamall is www.sm-megamall.com.

Sm Megamall contact person


The contact person of Sm Megamall is Henry Sy.

Sm Megamall Customer Support Service Phone Number


The customer support phone number of Sm Megamall is (+63 2)-633-5042 / (+63 2)-633-5046 (Click phone number to call).



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The postal and official address, email address and phone number (helpline) of Sm Megamall Service Center and Sm Megamall customer service phone number is given below. The helpline of Sm Megamall customer service phone number may or may not be toll free.

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Sm Megamall Phone Number Customer Service

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Sm Megamall Source of Knowledge


sm-megamall.com/contact-us-form
en.wikipedia.org/wiki/sm_megamall
sm-megamall.com/services
www.sm-megamall.com

Your Complaint, Suggestion, Complication, Review To Sm Megamall

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Sm Megamall Customer Service Number Delineated Here With Complaints and Reviews

Customer care female
Ms. Via Marie G Hilvano CallsJul 13, 2021

Ms. Via Marie G Hilvano On Phone To Sm Megamall Service
Do you post age bracket of mall goers allowed in the mall at present?.

Reply
Customer care male
Mr. Jennifer Rodriguez CallsDec 24, 2019

Mr. Jennifer Rodriguez On Phone To Sm Megamall Service
The maki that i bought in SM supermarket was spoiled. I bought around 3pm and then i went home. The food is spoiled. Its annoying coz i am craving for that food and that's what i get. Do something about it. I want a compensation for that.

Reply
Customer care female
Ms. Ma Magdalena Matulin CallsDec 14, 2019

Ms. Ma Magdalena Matulin On Phone To Sm Megamall Service
I buy a gift check yesterday afternoon at 3:30 PM. I gave 80, 500 pesos. But the teller said it's only 79, 500. 00 only. I personally paid for additional 1, 000. Please help to ask your teller. If she's on overage that day. The receipts is under the name of universal glass co. Inc., aguila glass co inc and etc. Thank you very much. Ma Magdalena Matulin
0999 224 53 84.

Reply
Customer care male
Mr. Marie N Villalon CallsAug 28, 2019

All numbers listed in various internet sites for Sm Megamall have not worked for the last two weeks. Are these updated st all
I have a question re wheelchair access.

Reply
Sm Megamall Customer Service Care Phone Number 323120
Ms. Nhyce Cua CallsMar 12, 2019

Number DEPARTMENT COMPLAIN

Sm Megamall Facebook contact number. 026335042 026335046 026331769 Terrible employee. Called more than ten times, the guy always hung up my call without any reason. Never connect with the phone, instantly hang up after few seconds without answering. I will make sure to escalate this to SM management.

Sm Megamall Phone Number Customer Care Service
Reply
Customer care female
Ms. Bing Penos CallsDec 12, 2018

Ms. Bing Penos On Phone To Sm Megamall Service
Emergency (dec13, 2018)

Arrived home just now from megamall
My officemate Left a newly purchased cellphone
At the male comfort room before midnight
4th floor near parking bldg A

Please check with cr cleaners
If they had found the cp
Huawei 3i

Kindky check also cctv
Whoever came out from the male cr
With yellow bag from dialogue store
Dialogue Was the store Where cp was purchased

Would appreciate immediate action on this matter
Kindly contact
Mr rolando lanurias
At 0999-501-5091 owner of the
Newly purchased cp huwawei 3i

thank you and Godbless

Bing 0917-529-8931.

Reply
Customer care male
Mr. Trisha May San Juan CallsJul 03, 2018

Mr. Trisha May San Juan On Phone To Sm Megamall Service
Kindly see attached file thank you hindi ko ma copy yung sinend ko sa gmail ko. Just to make sure na matatanggap nyo to. I need a reply on this and what action did you make.

Reply
Customer care female
Ms. Joan Cabrales CallsMar 10, 2018

Ms. Joan Cabrales On Phone To Sm Megamall Service
Good pm. Possible po kaya na matulungan nyo ko? Nung thursday night around 7pm, Naiwan ng anak ko un bitbit nya na paper bag sa may entrance mall building A sa may hagdanan. Un entrance/exit ng mall sa may taxi bay. Nakaupo un anak ko sa hagdan nun naiwan nya sa entrance yun paper bag. Malapit kami sa guard that time at may katabi kami na K9 officer. Nagbabakasakali lang po ako na may nagsurrender or baka un guard mismo ang nakakuha. Please po paki inform ako. BROWN PAPER BAG DICKIES BRAND WITH RECIEPT ATTACH. THANKS.

Reply
Customer care female
Ms. Doris Luna CallsMay 05, 2017

Ms. Doris Luna On Phone To Sm Megamall Service
STALL OF bIBINGKINITAN NEAR AT GROCERY SECTION OF MEGA MALL SM, sobrang stress naman ako kanina lang bumili ako ng one box of original bibingkinitan worth P150 around 10:35 in the morning, paguwi ko s bahay ng afterluch habang kinakain ko sya napansin ko medyo panis na at naglalaway na sa bandang ilalim. Please paki forward concern ko sa kanila.

Reply
Customer care male
Mr. Willy CallsJun 08, 2018

This woman in the picture ask me to pay direct to her pockect for payment of alteration at Sm Megamall department store alteration center without receipt.

Reply
Customer care female
Ms. Christie Go CallsSep 24, 2017

Ms. Christie Go On Phone To Sm Megamall Service
Here's another error committed by your cashier at Bldg A Supermarket bills payment section. I paid two check for two credit cards. I clearly indicated that the two checks total matched the two credit cards amount due for payment. Although the amounts do not match for each bill, the total amounts are equal. Before my assistant paid, she showed the cashier the breakdown and yet mistake was encountered. The second bill, in effect, has overpayment. We were asked to go through the long process of writing a letter just to cancel the transaction. Cashier's name is Mika Eleazar Catolico, .

Reply
Customer care female
Ms. Jackie Umali CallsMay 30, 2018

Ms. Jackie Umali On Phone To Sm Megamall Service
Very poor customer service line. Been trying to call all the number provided on this site, but not a single number works will jist ring 3x rhen call drops can someone please get in touch woth us very big company, but so un-organized.

Reply
Customer care female
Ms. Annie CallsMay 08, 2018

Ms. Annie On Phone To Sm Megamall Service
Ang hirap tawagan ng LANDLINE NYO
DUN PALANG NAKAKAPANG INIT NA NG ULO.

Reply
Customer care female
Ms. Beth Lopez CallsMay 07, 2018

Ms. Beth Lopez On Phone To Sm Megamall Service
Nobody’s answering my call @ 633-5042
Is this your hotline no?.

Reply
Customer care female
Ms. Anna Leah R. Landagan CallsAug 22, 2018

Ms. Anna Leah R. Landagan On Phone To Sm Megamall Service
Good morning Wala po sumasagot sa mga tels that you posted. Sino po ang pwede kong tawagan to ask if somebody surrendered a bag i left sa megamall last tuesday, aug21, 2018? Please, i really hope somebody would read this and send me a reply. Thank you so much The tels i tried are 6335042 and 6335046. After it rings 2x, it gets cut off. Thank you again.

Reply
Customer care male
Mr. Kristine Dianne Delacruz CallsAug 18, 2017

Mr. Kristine Dianne Delacruz On Phone To Sm Megamall Service
Pagkalabas palang namin ng parking ng 9pm tumatawag na ako sa customer service and yet walang sumasagot nakailang tawag ako nasa edsa kami gamit cellphone ko until nakauwi kami quarter to ten tumawag ako sa landline wala parin. Kung may sumagot sana at nairadio agad sa guard na nakaduty sa upperlevel three baka sakali makita pa yung pillow ng anak ko na naiwan sa parking ???? pakitanong nalang po sa guard baka sakaling may mabuting loob na nagbalik then pakitawagan ako at 09175188514.

Reply
Customer care male
Mr. Andy Tan CallsDec 11, 2017

Hi I am Andy Tan ,

yesterday i bought a pair of shoes (Jarman) from Sm Megamall. Purchase price was 2, 474. 77

I paid 2, 000 worth of sodexo GC and balance of PhP474. 77 via credit card. Please note that upon checking my credit card billing amount charged is Php974. 99 instead of 474. 77 or over by 500

credit card authority number is 473554

please get in touch with me via email at andyltan@yahoo.com or through my phone at 0920-9604005.

Reply
Customer care male
Mr. Kenth Aiza Panelo CallsJul 31, 2018

Mr. Kenth Aiza Panelo On Phone To Sm Megamall Service
Hi,

We left a watsons paper bag containing our 1month supply of vitamins, for my husbands hypertension and for my diabetes. We left it at food court in front of Paotsin today at around 3pm. Someone must have returned it to your lost and found counter. I’m thinking of returning, but I am afraid that it is no longer there. We would greatly appreciate your feedback.

Reply
Sm Megamall Customer Service Care Phone Number 254550
Ms. Che E. Anenias CallsFeb 15, 2016

To whom it may concern,

My husband and I visited Sm Megamall last February 13, 2016 and we parked at the 4th floor of Mega A. We left the building around 9pm and unfortunately I did not notice that the other pair of my Birkenstock sandal fell while getting into our car. Is there any chance I can retrieve my other pair of sandal? It is size five Birkenstock red sandals. I am from Batangas and I cannot go back easily to Sm Megamall since I am eight 1/2 months pregnant. If ever I can still retrieve the sandal I would be very grateful. You may contact me at cellphone number 09176236116.

Reply
Customer care female
Ms. Jocelyn Ferreria CallsFeb 07, 2016

Ms. Jocelyn Ferreria On Phone To Sm Megamall Service
We went to Building A supermarket this afternoon to buy what we need for the house. One item from our receipt is missing from the paper bags that we brought home. How can I retrieve it from the store. The cashier didn't even call our attention if we indeed left the item. We bought Scoot tissue for the kitchen which costs 252. 75 for two pieces. (ScottPT102Sht2s - the code of the item. Please advise our next step as I am planning to go back tomorrow. Thanks.

Sm Megamall Phone Number Customer Care Service
Reply
Customer care female
Ms. Anna Marie Camus CallsJan 08, 2016

Ms. Anna Marie Camus On Phone To Sm Megamall Service
What is your customer service tel. No. We can call to verify a purchase that has been charged or billed by my credit card that is questionable? You ought to have a customer service number For customer verification and queries so as to know if there has been an unauthorized use of your credit card. Thank you for your assistance.

Reply
Customer care female
Ms. Amalia CallsDec 12, 2015

I am calling via long distance to Sm Megamall to reach a vendor (extreme magic sing- supermarkets). Every time i reached the operator, he/she hung up the phone. I was trying to reach the vendor for a complain of the product. Vendor named John.

Reply
Customer care female
Ms. Kathy CallsDec 02, 2015

Ms. Kathy On Phone To Sm Megamall Service
Hi, I tried calling 6335042-46 and 6335012 to 16, but no one is answering my call. Do yo have any mobile or any contact number where I can easily get intouch with you? Thank you.

Reply
Customer care male
Mr. Nicolai CallsNov 09, 2015

Mr. Nicolai On Phone To Sm Megamall Service
What the hell is wrong with your tel. Numbers? no one is answering. What's the purpose of displaying a number? better improve your customer service.

Reply
Customer care male
Mr. Dylan Jan CallsAug 29, 2015

Mr. Dylan Jan On Phone To Sm Megamall Service
Hi SM, Last night I went to your grocery store Sm Mega-mall. Since the store was about to close, I didn't notice that the Dairy Farm Chocolate Gates ng Kalabaw was about to expire this Aug 31, 2015. I drank a little of it and notice a sour smell from it that indicates that the milk is already expired. Normally every product should be checked from time to time. I was hoping this product can be replaced. Please reply immediately. My number is 09273457209 and my email is dylanjanrodriguez01@yahoo.com.

Reply
Customer care male
Mr. Sherwin B. Ico CallsMay 17, 2015

Mr. Sherwin B. Ico On Phone To Sm Megamall Service
I bought a Sony Bravia and wish to exchange it to higher version because when I bought it the sales rep said that movies can be played. When i get home I cannot play movies. I called the number 6335073 no one is answering. I called 6335075 and they said that they will forward my concern in the customer representative, but until now I have not received a call.

Reply
Customer care female
Ms. A. Mapua CallsApr 22, 2015

Ms. A. Mapua On Phone To Sm Megamall Service
No one is answering. All circuits are busy. I tried calling numerous times.

Reply
Customer care male
Mr. Christine CallsFeb 07, 2015

Mr. Christine On Phone To Sm Megamall Service
Why post a customer service number when no one answers the calls? What kind of customer service is this?

Reply
Customer care female
Ms. Gretchen Aquino CallsJan 18, 2015

Ms. Gretchen Aquino On Phone To Sm Megamall Service
Hi Good day I was trying to contact your numbers, but i do not get a live person to talk to. I am trying to reach customer service to get in touch to the supermarket of Megamall building B, i deposit a box on the baggage counter and i wasn't able to get it yesterday, i cant go back since its already late when i realized that i left it. I cant come today because of the rain and i have no nanny for my kids. I would probably get it tomorrow night. I would just like to hear from you. Please let me know what number I can call or please call me back on 09063332757. Thank you. Hoping for your response.

Reply
Customer care male
Mr. Sonny Maroon CallsOct 13, 2014

Mr. Sonny Maroon On Phone To Sm Megamall Service
Nobody answers when "o" or operator is required. Inquiring the schedule of next gun license renewal caravan of PNP fed.
Thanks.

Reply
Customer care user complaints