Ultra Mobile Customer Service Phone Number

Phone Number of Ultra Mobile is 1-855-238-5872, +61 2 9299 9655 .
Ultra Mobile is a privately owned company, which is engaged in telecommunication services including Mobile, International Long Distance, 4G data, MVNO, Telecom, Mobile Money. The company was established by Telecom industry entrepreneurs in the year 2010. Headquarters of the company is located in Brooklyn, New York, United States. It is a multinational company which sells more than 500,000 SIM cards. The objective of the company is to provide convenient solutions at the reasonable prices. The company operates in many countries such as Bangladesh, Canada, China, India, Pakistan, Philippines, United Kingdom and United States.

Important Contacts of Ultra Mobile


  • Valuable Contact Number for General Inquiries
    Phone: 888-777-0446
  • Valuable Contact Number for Support
    Phone: 1-855-238-5872
  • Valuable Contact Number for Services
    Phone: +61 2 9299 9655
  • Supplementary Contact Numbers of Ultra Mobile
    Phone: (54) 11 5352 7878 / (54) 22 3432-2677

Services And Specifications Of Ultra Mobile


Ultra Mobile is a renowned telecom undertaking offering world class services. The main goal of the company is to provide an effective communication mechanism to people living far from their families. Ultra Mobile has achieved a milestone of serving 40 million, people who are living in USA, and regularly connect to families through the service of Ultra Mobile. The Ultra Mobile is looking forward to strengthen its services and bonds with the customers, Retailers, Distributors and Partners. The main services deliver by Ultra Mobile are fallows:
  • Mobile Freedom: Ultra Mobile allows customers to avail services without any hectic procedures. Customer do not need any Cards to make international calls. The mobile network of Ultra is well devised and a customer don't need to dial any access number before calling. All the terms and conditions are discussed with customers well before, registering and no hidden fees are charged for any service.
  • Global Connectivity: Ultra Mobile offer communication beyond boundaries as it operates all over the world Through partners and stake holders. Ultra Mobile provide freedom to connect anywhere across the globe anytime at very affordable and reasonable prices.
  • Customization: The mobile house produces a special plan for customer convenience, known as UltraUp. The plan enables a customer to start with any ordinary plan of Ultra mobile then customize it, add the extra features according to the needs.
  • Facilitation: Customer portal is another special feature Of Ultra Mobile that empower a customer to check Balance and recharge mobile plans monthly. The portal also allows to set desired language and also remain 24x7 accessible.
  • Vast Coverage: Ultra Mobile is a leading 4G network Company Of USA, providing access to 60 international destinations. The mobile undertaking works hard to provide hassle free connectivity to its customers.
  • Customer Support: Ultra Mobile is there for every one be it an international Retailer of company or a customer, Ultra Mobile assures all the needed customer support to every member of its vast business family.


Core Values Of Ultra Mobile


  1. Serving World: Ultra Mobile regards its vast human resource as one family. The company treats all its customers, Partners and employees as one unit beyond borders.
  2. A Team: Ultra Mobile has engaged a highly dedicated and professional team of employee to render services. The employee of Ultra are appreciated for excellence not for getting ranks.
  3. Customer Friendly: All the plans of Ultra Mobile are customer centered as the international rates are equal to local rates. The aim of Ultra is to provide cost effective services.
  4. Innovative: Ultra Mobile always come with dynamic plans and offers in order to meet the ever changing needs of customers. The company always strives to make its services more and more customer centered.
  5. Entertainment: The undertaking not only provide communication services but also of entertainment. It is a core value of Company to entertain its customers by offering Music plans, Daily Jokes, Horoscopes and much more.


Terms And Conditions Of Ultra Mobile


  1. The First condition is that a customer accepts all the terms of company and agrees upon the conditions set by company.
  2. The second point is that customer and company resolve all of its issues or disputes over plans or charges of company bi-laterally with mutual understanding. Whereas if the dispute is severe one both can approach to a lower court.
  3. The Company is can not be held to refund on pre-paid plans. A customer is free to cancel any pre-paid plan anytime but will not be authorized to claim refunds.
  4. Company is authorized to change any of its plan without any prior notice to customers.
  5. The company provide coverage maps and customers can not claim the coverage beyond the networking area. However under the networking area the Network coverage depends on feasibility and weather conditions.
  6. Customers must agree to pay all the dues at time and the company is authorized to charge late fees on the Bills if not paid on time.


Social Media Port-Folio Of Ultra Mobile


Twitter Link Of Ultra Mobile
https://twitter.com/askultra

Facebook Link Of Ultra Mobile
https://www.facebook.com/Ultramobilesims


Ultra Mobile Address


The address of Ultra Mobile is 37 Greenpoint Avenue, Brooklyn, New York, 11222, United States.

Ultra Mobile Email Address


The email address of Ultra Mobile is agentinfo@ultra.me.

Ultra Mobile Website


The Website of Ultra Mobile is www.ultra.me.

Ultra Mobile Customer Support Service Phone Number


The customer support phone number of Ultra Mobile is 1-855-238-5872, +61 2 9299 9655 (Click phone number to call).



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Ultra Mobile Phone Number Customer Service

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Ultra Mobile Source of Knowledge


ultra.me/#/
ultra.me/#/about
www.ultra.me

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Ultra Mobile Customer Service Number Delineated Here With Complaints and Reviews

Customer care female
Ms. Sasha CallsJun 23, 2017

Ms. Sasha On Phone To Ultra Mobile Service
Hello,

I know I probably wont get a response from you as I have been on the phone for almost 20min and no one has talked to me yet. I do not even know why you bother having your customer service number available if no one is ever taking calls from customers. Anyways, I cannot make international call and I am really frustrated right now. My number is 6464065552.

Reply
Customer care female
Ms. Kathy Jupin for Vikki Jupin CallsJun 21, 2017

Ms. Kathy Jupin for Vikki Jupin On Phone To Ultra Mobile Service
215-618-6261. No service even though bank account was charged. It is my sisters phone. My number is 267-579-6121.

Reply
Customer care male
Mr. Roland Teku Tewom CallsJun 13, 2017

Mr. Roland Teku Tewom On Phone To Ultra Mobile Service
Please activate my phone I have paid the bill four days ago.

Reply
Customer care female
Ms. Kymberline Reeves CallsMay 25, 2017

Ms. Kymberline Reeves On Phone To Ultra Mobile Service
I really need to speak with a customer service person like ASAP, but can reach anyone.

Reply
Customer care male
Mr. Emmanuel Fuh Ntumngia CallsMay 22, 2017

Mr. Emmanuel Fuh Ntumngia On Phone To Ultra Mobile Service
Hi, i am Emmanuel Fuh Ntumngia i have a problem with my phone and it is asking puk pin which i do not have here and so i can not use the phone. Please can you help me verify the puk pin of SIM 2404676063.

Reply
Customer care male
Mr. Ahmed Sheik Tarawaly CallsMay 14, 2017

Mr. Ahmed Sheik Tarawaly On Phone To Ultra Mobile Service
1. Since I paid my monthly bills of S34 on the 9th of May, I am unable to make an International call as I used to do. 2. I want to be connected to Internet facilities, but up till now I am not, please fix my phone as I am eager to use these facilities
My Name: Ahmed Sheik Tarawaly
No. 301 628 9928.

Reply
Customer care male
Mr. Charles Stark CallsMay 11, 2017

Mr. Charles Stark On Phone To Ultra Mobile Service
I have you service and cannot get hold of customer service to get my phone to work, why will you not help me as all I get is a recording tell me your support hours, and it's 2:00 eastern, if you do not help me I will cancel you service as it's no use to me, Thank you Charles Stark Mobil 575-265-8432.

Reply
Customer care male
Mr. Saifullah CallsMay 11, 2017

Mr. Saifullah On Phone To Ultra Mobile Service
I am calling from Miami at 1:30 pm and your system saying call us on eastern time 9am to 9pm this is time to call why your system like this
I am call from other numbers, 786 440 4661 as new customer.

Reply
Customer care female
Ms. Rosebud Sackeywalker CallsMay 02, 2017

Ms. Rosebud Sackeywalker On Phone To Ultra Mobile Service
My mobile number is one 408 784 5212. My phone is missing. Itracking is not available can you help.

Reply
Customer care female
Ms. Mamta Misra CallsMay 01, 2017

Sir I have Ultra Mobile SIM in my apple1 phone seven in US. But now I am in India and my phone is not supported my Indian SIM please help me out to do needful.

Reply
Customer care female
Ms. Carolina Campos CallsOct 12, 2018

I am not a Ultra Mobile customer. Why am I getring email from you?.

Reply
Customer care female
Ms. Afi Alogavi CallsSep 28, 2018

Ms. Afi Alogavi On Phone To Ultra Mobile Service
HI,
I paid for my plan since 8/23/2018, but today you suspend my number due to non-payment. I call the customer service nobody answer, but I need my phone for my business this weekend. Thanks.

Reply
Customer care female
Ms. Vinayangini Bandewar CallsAug 14, 2017

There is no coverage of Ultra Mobile in my area PIN-55418.

Reply
Customer care male
Mr. Harmit CallsAug 10, 2017

Mr. Harmit On Phone To Ultra Mobile Service
Your instructions for data settings are confusing.

Reply
Customer care male
Mr. Armaan Yadav CallsApr 30, 2018

Mr. Armaan Yadav On Phone To Ultra Mobile Service
My name is Armaan Yadav . Wrong paymnt. Plss sir refund my amount. One bottle purchase. My paymnt is six bottle plss sir refund my amount.

Reply
Customer care male
Mr. Miezi Antonio CallsDec 10, 2017

Mr. Miezi Antonio On Phone To Ultra Mobile Service
Came from this medium to know if the prepaid call can receive proof of payment with name and address of the house from your email.

Reply
Customer care male
Mr. Md Ali CallsJul 05, 2017

Mr. Md Ali On Phone To Ultra Mobile Service
I recharge my plan, but it is not activated, please active ASAP. I want to use Data. My cell number 646 427 6636.

Reply
Customer care male
Mr. Zofia CallsJul 30, 2016

Mr. Zofia On Phone To Ultra Mobile Service
I have serious problem to login and check my account. And i have no date
even I used only 450 MB on my 29 dollar plan.

Reply
Customer care male
Mr. Bernard Tikom CallsJul 21, 2016

Mr. Bernard Tikom On Phone To Ultra Mobile Service
Good morning,
I was very surprise to your poor quality of service yesterday. My plan is 29 dollars. I pay 31. 74 dollars by direct payment in bank. Two week ago I begain drive UBER, for that I use more data. I pay my data regulary by my bank to, my plan suppose to end yesterday at 11. 30 PM. I pay my bill two day ago and your cancel my connection at 1. 26 pm when I driving my customer to airport. Who gonna pay the trip I did?since I can t work and this morning again at 5. 15 am I can work and you pick my money.

Reply
Customer care female
Ms. Bambot Florence Mambotiji CallsJul 06, 2016

My name is Bambot Florence Mambotiji . I wish to have my history. I need to know my status with Ultra Mobile as at now.

Reply
Customer care male
Mr. Frank Walton CallsJul 03, 2016

Mr. Frank Walton On Phone To Ultra Mobile Service
I purchased a $29 plan. When I installed the SIM I got prompt that said it was not properly installed. I took the phone to a local tecth who told me its was corrupted. I need you to send me a replacement SIM. I am away from home and will not return until July 12th. It is probably too late TO have my current number ported from DEFENCE MOBILE. PleasE send me a new SIM and contact me afer I arrive home. Land Line (570) 668-2325 Thank You.

Reply
Customer care male
Mr. Srinivasa Yeluri CallsJun 18, 2016

Currently I am staying in Sycamore Terrace Dr, Cincinnati, OH. Ultra Mobile signal is very bad in this area. Please let me know if any plans to improve network in this area.

Reply
Customer care female
Ms. Havivah ted Goldsmith CallsMay 31, 2016

Ms. Havivah ted Goldsmith On Phone To Ultra Mobile Service
I would like my 19. 00 back for service that was not given I got the SIM card at ben gurion airport for use in the you. S. The phone never worked and when I called upon return to Israel I was told you do not give refunds because the customer buys the plan and that's it I wrote to the address that was listed on your site as your main office and the letter came back saying on the envelope not at this address
If we ever travel again, you can be sure that yours will be the last service we would consider using and we have alreay told our family and friends the same.

Reply
Customer care male
Mr. Rajasekharreddy CallsMay 29, 2016

Mr. Rajasekharreddy On Phone To Ultra Mobile Service
I need my account login details like account number and password.

Reply
Customer care female
Ms. Anil patel CallsFeb 20, 2016

Ms. Anil patel On Phone To Ultra Mobile Service
I am try to call India but why did not go through if u have my payment problem u can take at 1.00 p. M

Reply
Ultra Mobile Customer Service Care Phone Number 252501
Mr. Moses Nnorom CallsJan 27, 2016

Mr. Moses Nnorom On Phone To Ultra Mobile Service
Hi MY PHONE NUMBER: 216-456-7939
I payed renewed my monthly of $29. 99 and I can not make call or receive call since 18th of January 2016. This is 11 days since I have been out of service. You guys took my phone money from my account and fail to provide service to me. I have called your customer service line countless time and nothing has been done about it. For your information: I file a report and complain to the FEDERAL COMMUNICATION COMMISSION ABOUT YOUR FRUDULENT AND FAILURE TO PROVIDE ME SERVICE AFTER TAKING MY MONEY FROM PNONE.

Reply
Ultra Mobile Customer Service Care Phone Number 252497
Mr. Moses Nnorom CallsJan 27, 2016

Mr. Moses Nnorom On Phone To Ultra Mobile Service
Hi I pay renewed my monthly of $29. 99 and I can not make call or receive call since 18th of January 2016. This is 11 days since I have been out of service. You guys took my phone money from my account and fail to provide service to me. I have called your customer service line countless time and nothing has been done about it. For your information: I file a report and complain to the FEDERAL COMMUNICATION COMMISSION ABOUT YOUR FRUDULENT AND FAILURE TO PROVIDE ME SERVICE AFTER TAKING MY PNONE.

Reply
Ultra Mobile Customer Service Care Phone Number 252126
Mr. Ashish CallsJan 23, 2016

I am out of states for sometime, please activate international roaming on my device so that I could receive text and call. Please treat this on urgent basis as this is required as soon as possible. You could charge it from the card updated on my account. My Ultra Mobile number is : 9493026344.

Reply
Ultra Mobile Customer Service Care Phone Number 249701
Mr. Karan Kaushal CallsDec 31, 2015

Hi, This is Karan Kaushal . My mobile number is 1 919 928 1936. I got a call from Ultra Mobile and they have credited 5$ to my account and confirmed me this month 5$ less would be charged on my card. My monthly plan is 29$ and after taxes it comes out to be $31. 17. So $27. 16 should be charged on my card, but again 32. 17$ are deducted. Could you please credit 5$ back to my card. I also called customer care twice, but both time call got disconnected. Also, please update myemail address, i am not able to update it on website. It is kkaush85@gmail.com.

Reply
Ultra Mobile Customer Service Care Phone Number 249696
Mr. Y Kuta CallsDec 30, 2015

Mr. Y Kuta On Phone To Ultra Mobile Service
We have two lines with ultra. I'm able to call one of them from my office desk phone, but not the other.

Reply
Ultra Mobile Customer Service Care Phone Number 248459
Mr. Sumit Manchanda CallsDec 18, 2015

Mr. Sumit Manchanda On Phone To Ultra Mobile Service
I order mooch wax as well as beard oil from ustra. But one of the beard oil is found as open and piece is missing from the inside. Please solve my issue asapOrder number is 200033759.

Ultra Mobile Phone Number Customer Care Service
Reply
Customer care female
Ms. Sangita CallsSep 25, 2015

Ms. Sangita On Phone To Ultra Mobile Service
I am on 29$ plan, all of sudden calls to India is not going, always get line busy, even some times it dials, unable to hear from other end.

Reply
Customer care female
Ms. Archana Khedkar CallsSep 24, 2015

Hi, I am using Ultra Mobile since March 2015 and facing network issues frequently. The call gets dropped often and usually I cannot hear the conversation from other end due poor network coverage. I would really appreciate if you can help me with this.

Reply
Ultra Mobile Customer Service Care Phone Number 237168
Mr. Maurya Mehta CallsSep 02, 2015

Mr. Maurya Mehta On Phone To Ultra Mobile Service
Hi, I, Maurya Mehta had gotten a SIM Card from UltraMobile on 31st August. Now I am using iPhone 6. And your SIM Card is not a nano SIM. So, I did cut it by myself manually. And I was able to insert the SIM Successfully into my iPhone 6. However, it does not catch the signals. On the top left corner, I can only see "NO SIM" sign. I tried many things like restarting the phone and inserting the SIM again and again. So all in all, what should be done in this situtation?Regards, Maurya.

Reply
Ultra Mobile Customer Service Care Phone Number 229512
Mr. Amalan Tharmarasa CallsJun 02, 2015

sir/madamI recharge on 5/16/2015 to my friend Ultra Mobile (516 450 0053) by my credit card. Unfortunately by my mistake i did recharge double time one st 05/16/2015, 2st 05/18/2015. But the recharge plan was recharged only for a month. Now I Need your help to get money backthank you.

Ultra Mobile Phone Number Customer Care Service
Reply
Ultra Mobile Customer Service Care Phone Number 227142
Mr. Khalil Abadou CallsMay 02, 2015

Mr. Khalil Abadou On Phone To Ultra Mobile Service
Please I want the phone bill for the period from 01 January 2014 until 31 December 2014 for taxes. Thank you.

Reply
Ultra Mobile Customer Service Care Phone Number 225146
Mr. Nabil Echchari CallsApr 09, 2015

Mr. Nabil Echchari On Phone To Ultra Mobile Service
I do have two accounts phones and I just move to different location in Illinois: previous address was 1463 Mercury Dr apt 217, Schaumburg, IL60193. New Address is 260 East Lake ST unit1W, Bloomingdale, IL 60108. Recently since I have moved to the new address, our phones lost the connection inside the apartment. Would you please set up my new address as(260 E. Lake ST, unit 1W, Bloomingdale, IL60108). Also I try to open my two accounts on line, but I can not access;because the password or account is failed. Thank you in advance. Nabil Echchari .

Reply
Ultra Mobile Customer Service Care Phone Number 220957
Mr. Rickardo CallsMar 09, 2015

Mr. Rickardo On Phone To Ultra Mobile Service
What the hell is that I just buy 20 dollars international call the next day my plans was expired I changed my plans in tomorrow. They take my all money. I can not believe that shit. You guys butter know how to serve a costumer.

Reply
Customer care female
Ms. NyalingCamara CallsJan 29, 2015

Ms. NyalingCamara On Phone To Ultra Mobile Service
I received an Unidentified call at 11:52 PM on 12!28/15 for 14 seconds. It was abusive and I want to trace the phone number call was made from. Thanks

Reply
Customer care female
Ms. adnaneouro gbele CallsJan 21, 2015

Ms. adnaneouro gbele On Phone To Ultra Mobile Service
I am in Vacation in Africa for 2 months. My plan will be renewed today. I would like to change my plan to the lowest price you have. Can you call me please.my number is 228 90742953.thanks

Reply
Customer care male
Mr. Mark CallsDec 21, 2014

Mr. Mark On Phone To Ultra Mobile Service
I have just got a new LG L23 and will like to have mobile internet. I will like to have directives on how to activate internet in my phone.

Reply
Customer care female
Ms. Hajra CallsDec 16, 2014

Ms. Hajra On Phone To Ultra Mobile Service
I paid for the service and you guys gave me a new number even though I said that I want to keep my exiting number and now one of the representative told I have to pay again and when asked for manager or supervisor she said that he is on meeting. You guys cheat me. This is not a fair at all. I need my money back which I have paid first.

Reply
Customer care male
Mr. Oswald Ziesmann CallsDec 06, 2014

Mr. Oswald Ziesmann On Phone To Ultra Mobile Service
My name is Oswald Ziesmann and I subscribed to your service in Phoenixville, PA on August six, 2014 and the number issued was 587-998-6520 for the time I was traveling in the US as I am a CANADIAN. When I entered Montana on my return in October, I lost all service. I have now been back in Canada and am traveling in Costa Rica and have not been able to use this number since October. I have sent an email requesting cancellation last month and asking for a refund for that charge. I notice another charge going on to my credit card. Please cancel and issue a refund for the past two months. Sincerely,

Oswald Ziesmann.

Reply
Customer care female
Ms. Shashi CallsDec 03, 2014

I used to use Ultra Mobile plan $39, now i am using plan $19. But i can not make international call. Every time it says "enter your account number "So, I had to contact with them, but still having the same problem. After the day i called ultra customer care, I got a call from the number 518 566 1200 about 11pm (that time i was about to sleep). That was Matt, one of the employee of Ultra-mobile customer service. However, two days ago i got another call around 2am said that Mr. John from Ultra-mobile customer service. I live in NYC and think that they have no idea about "time zone". What a great customer service.

Reply
Customer care male
Mr. Sam Paul CallsDec 03, 2014

Mr. Sam Paul On Phone To Ultra Mobile Service
My phone has been stolen from my work location. Please cancel the service till I could have an other phone. The number is 4074912078. Thank you.

Reply
Customer care female
Ms. Phyo CallsNov 29, 2014

Ms. Phyo On Phone To Ultra Mobile Service
My name is Phyo and my number is 2604450216. I need to be closed that account today and I do not need to any more for recharge for this account please close for my account and remove for my auto recharge. Thanks you.

Reply
Customer care female
Ms. Sherril Jones CallsNov 25, 2014

Ms. Sherril Jones On Phone To Ultra Mobile Service
Your overseas call center SUCKS They are a pack of irresponsible, incompetent, lying, fools they couldn't find their butts with both hands behind them. It took them over five days to correct a problem they created and cost me over $40, 000. 00 in lost contacts during my busiest week of the year.

Reply
Customer care male
Mr. Shity Company CallsNov 25, 2014

Mr. Shity Company On Phone To Ultra Mobile Service
How can i get my account number. I really want to change from company. I just need to get my account number.

Reply
Customer care male
Mr. Hector Choc CallsNov 24, 2014

Mr. Hector Choc On Phone To Ultra Mobile Service
Is the worst mobile phone company, is Sunday 9. 30 P. M. And called to customer service number and what I got, was store locater is ridicules.

Reply
Customer care male
Mr. The Man CallsNov 21, 2014

Mr. The Man On Phone To Ultra Mobile Service
For all of you who are looking for ultra mobile phone number for customer service here it is
888-777-0446. I hope for help.

Reply
Customer care user complaints