Visual Land Customer Service Phone Number

Phone Number of Visual Land is +1(562) 860-2600 .
Visual Land Inc is a privately owned company, situated at Cerritos, California, United States. It was established in the year 2005. The company offers a wide range of digital entertainment and electronics products such as mp3 players. Gary G Lu is the President of the company. Visual Land delivers products to the customers through its stores and it also offers online shopping facility.

Contact Numbers of Visual Land


  • Visual Land Customer Service: (562) 860-2669
  • Visual Land Technical Support: 562-860-2669
  • Alternative Contact: +1(562) 860-2600
  • Fax: (562) 860-2607


Features and Services of Visual Land


Visual Land is one of the largest electronics retail store in United States where customers can feel immense pleasure while purchasing exceptional electronic goods. The Visual Land enterprise was entrenched in the year 2005 and its headquarters is located in Cerritos, California, United States. The Visual Land is reckoned as the most fascinating retail store in United States where customers can purchase the electronic goods at an affordable rates with extensive range of products. For the convenience of customers, Visual Land is also offering the online services through customers can take the pleasure of shopping at their homes with cash on delivery and free shipping. Visual Land is providing the high quality products with modernized modifications for customers. While as the staff members of Visual Land are highly qualified and experienced ones who treat the customers with intensive care and love while purchasing electronic items. The Visual Land is refining its product line over the years to better suit the world need for improved forms of portable entertainment and productivity.

Products of Visual Land


  • Mobile Phones: Smartphones, Android, Blackberry, iPhone, etc.
  • Accessories: Headphones, AC Adapter (Tablets), USB Chargers, etc
  • MP3 Players, memory cards, etc.

Mailing Address of Visual Land


Address: Visual Land PO Box 3417 Cerritos, CA 90703


Visual Land Address


The address of Visual Land is 17785 Center Court Drive North, Cerritos, California, United States.

Visual Land Website


The Website of Visual Land is www.visual-land.com.

Visual Land Customer Support Service Phone Number


The customer support phone number of Visual Land is +1(562) 860-2600 (Click phone number to call).



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Visual Land Phone Number Customer Service

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Visual Land Source of Knowledge


www.ifixit.com/device/visual_land_tablet
www.visual-land.com

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Visual Land Customer Service Number Delineated Here With Complaints and Reviews

Customer care female
Ms. Evelyn Strong CallsSep 04, 2017

I have a Visual Land 7Q prestige elite tablet this is the 2nd one I have had. The tablet want turn on I have do not a factory reset it still want work. I need to know what I should do with it.

Reply
Customer care female
Ms. Cheryl Whiteley CallsAug 06, 2018

Ms. Cheryl Whiteley On Phone To Visual Land Service
CORPORATE ESCALATION RETURN MERCHANDISE AUTHORIZATION NUMBER 1011178 GWENDOLYN BRADFORD CUSTOMER SENT TABLET IN FOR REPAIR AND IT WAS RETURNED NOT REPAIRED AND MISSING PURPLE KEYBOARD AND CASE IT WAS SENT IN WITH. PLEASE SEND CUSTOMER NEW TABLET WITH PURPLE KEYBOARD AND CASE AND CUSTOMER CAN RETURN OLD NOT REPAIRED TABLET BACK TO YOU IN BOX REPLACEMENT IS RECEIVED IN. HAVE BEEN TRYING TO REACH SOMEONE BY PHONE OR EMAIL FOR three WEEKS NO RESPONSES. THIS WAS ESCALATED TO US BY THE STORE WHERE CUSTOMER PURCHASED TABLET AS WELL AS CUSTOMER. MY PHONE NUMBER IS 8553142891 OPTION one EXTENSION 6405279 OR EMAIL ME AT SMARTCORPORATE@ASURION. COM.

Reply
Customer care female
Ms. Susan K Teeter CallsAug 02, 2018

Ms. Susan K Teeter On Phone To Visual Land Service
I have not received my keyboard to my tablet want to know when I can expect it can you email me to let me know when I will get it.

Reply
Customer care female
Ms. Gloria Habel CallsNov 02, 2017

I bought a Visual Land Prestige Elite * QI with keyboard case/stand. I am truly disappointed in this tablet. I have been trying for eight months just to get on line. Just in case you are wondering. I have a laptop, my hubby has other tablets and I have worked desktops since 2000. This tablet takes forever to turn on and even longer to do anything else. I cannot go anywhere. I was waiting until I paid it off before I complained. I hate it. It was a complete waste of my money. I either want my money back or a different one that actually works.

Reply
Customer care female
Ms. Lynnell Freeman CallsAug 16, 2016

Ms. Lynnell Freeman On Phone To Visual Land Service
ON 7/29 2016 I MAILED MY VISUL LAND TABLET THAT I HAD SO MUCH TROUBLE WITH. NEVER BEFORE HAVE I EVER HAD ANYTHING LIKE THIS TO HAPPEN. THE LAST GIFT MY HUSBAND BOUGHT ME WAS THIS TABLET FOR CHRISTMAS AND JUNE 25 FEW WEEKS AGO HE SOARED TO HEAVEN AND I AM LEFT WITH A DEAD TABLET. I SHOULD HAVE RECEIVED IT BACK FROM YOU ALREADY. I PRINTED OUT EVERYTHING YOU TOLD ME TO DO TO SEND IT BACK. I SENT AND I INSURED IT AND NO HELP THERE EITHER. I DON'T UNDER STAND WHY YOU HAVE NOT SENT IT BACK. Lynnell Freeman 1005610 MY PHONE NUMBER 702-458-3979 THANK YOU.

Reply
Customer care female
Ms. Sandra Rothrock CallsJun 04, 2016

Ms. Sandra Rothrock On Phone To Visual Land Service
This is my second time contacting you about my tablet. I have a Prestige Elite nine QL that I received about a week ago I purchased for HSN, my tablet shuts down with 20% usage on the battery left. I need to get some type of response about this problem. This is my second tablet from you the first one I return due to NO SOUND, I think that you have an obligation to at least reply to my message. Thank you.

Reply
Visual Land Customer Service Care Phone Number 243327
Ms. Yessenia Villanueva CallsOct 30, 2015

Ms. Yessenia Villanueva On Phone To Visual Land Service
Hell i purchased a visual land tablet with key board about a month ago and it shut down and do not want to charge or power on.

Reply
Customer care female
Ms. Sharon Young CallsSep 09, 2015

I have Visual Land Prestige Elite 10Q tablet. I lost my AC adapter and USB cable at the airport. I have twice ordered thru Amazon and have twice received the wrong cable and adapter. The last cord I received was in a PWR box with Model TBK1 on the box. The cord stem is too thin and does not fit in the hole. The USB Cable is too large. It had a Swellder X000SCB9MT. Can you help?.

Reply
Customer care female
Ms. Joanne Prinz CallsAug 30, 2015

Ms. Joanne Prinz On Phone To Visual Land Service
I got a tablet back today after returning mine. It is either mine or a new one - no paperwork indicating what was being done. After taking all day to charge, it now states "Unfortunately Launcher3 has stopped working" and that is all I can see. This is extremely frustrating. Could customer service do something?.

Reply
Customer care female
Ms. Joanne Prinz CallsAug 30, 2015

Ms. Joanne Prinz On Phone To Visual Land Service
Received either my old or a new tablet yesterday. Took forever to get it charged (I think there is a problem with the charger). Got it charged and now cannot get it working. Getting the pop up messages and nothing else. These are telling me things have stopped working - example "Unfortunately, Contacts Storage has stopped", Keyboard has stopped, Launcher3 has stopped. Have no idea what to try. BTW, I have rebooted.

Reply
Customer care male
Mr. Randy Shiffer CallsAug 20, 2015

I purchased a Visual Land 10" tablet for my granddaughter back in June of this year and now it will not charge. When plugged in to both a wall plug or computer all it does is light up and say connect charger? Any Ideas on what to try next?.

Reply
Customer care male
Mr. Calvin Dukes CallsAug 20, 2015

Mr. Calvin Dukes On Phone To Visual Land Service
I am having trouble logging in on my table. It's a prestige elitemodel 10q the problem is it's not in English; just onesecond it will let me use my WI-fi please help.

Reply
Customer care female
Ms. Evelyn Mills CallsAug 03, 2015

Ms. Evelyn Mills On Phone To Visual Land Service
Bought eight inch Quad core 16gb android tablet from HSN. It would not charge, because the inside of the charge was broken. I need to return it, so I'm waiting for a label from you, that is what HSN told me to do. So Here I'm waiting for you to send it. I guess UPS is suppose to be the one I send it back with?.

Reply
Customer care female
Ms. Annie Bailey CallsJul 25, 2015

Ms. Annie Bailey On Phone To Visual Land Service
Has anyone thought about calling the better business i bought a visual land tab for my granddaughter they read these complaints they would know their for xmas has never worked. you would think if they read these complaints they would know that these tablets are no good. but they can make millions while US dummy are waiting for help. i guess i bought a lemon i will suck a lemon.

Reply
Visual Land Customer Service Care Phone Number 231735
Ms. Arlena Willes CallsJul 06, 2015

Ms. Arlena Willes On Phone To Visual Land Service
My video camera will not work on my gallery, as soon as I press to make a video it says unfortunately, camera has stopped working. Please help me to resolve this issue. Thank you. I just bought the prestige Elite ten last week and it shouldn't be giving me any issues.

Reply
Customer care male
Mr. John Royse CallsApr 05, 2015

Mr. John Royse On Phone To Visual Land Service
As I have written twice the connection problem with the VL eight tablet was with the tablet you would not let be returned, not the keyboard. With no response from you I have submitted a complaint to the Fl Atty Gen today.

Reply
Customer care female
Ms. Connie Lee CallsMar 21, 2015

Ms. Connie Lee On Phone To Visual Land Service
I sent my tablet back on 4-4-15 cant get thru to speak to anyone about when you are sending my item back or a refund. I will never get any thing from you again.

Reply
Customer care male
Mr. Ddb CallsFeb 24, 2015

The very same issues with my purchase. Got it through HSN in October 2014. HSN won't touch it They're sorry we are having a difficult time,, but absolutely no help I will never make another electronic purchase with them. Visual Land has crap for products and customer service.

Reply
Customer care female
Ms. Joyce Flood CallsJan 12, 2015

Ms. Joyce Flood On Phone To Visual Land Service
I seem to have a problem when I touch the tablet it doesn't seem to work it's getting frozen what the hell am I supposed to do so far as I'm concerned this is the crappiest tablet I've ever gotten.

Reply
Customer care male
Mr. Tevin Hunter CallsJan 08, 2015

I just purchased an Visual Land Tablet 7d and I just recently received it in the mail I've been calling your technical support number, but everytime I call the answering machine comes on and say that you all are closed I just want to know how do you use Bluetooth on the table because on your website it says that the tablets do support Bluetooth connection I really need to know as soon as possible. Thank you.

Reply
Customer care female
Ms. Lucille Franco CallsDec 03, 2014

I purchased a Visual Land tablet from HSN three months ago and also a 2year replacement plan. I do not know how it happened, but my screen is cracked. Can you please help? Thank you.

Reply
Customer care male
Mr. John sollid CallsNov 06, 2013

Mr. John sollid On Phone To Visual Land Service
The screen does not always respond to touch. The icon to alter the touch sensitvity on gives the volume control--it does not provide a way to adjust for screen touch sensitvity. The model is v-touch pro, model me-975l-8gb-prp.

Reply
Customer care male
Mr. William CallsOct 31, 2013

Mr. William On Phone To Visual Land Service
I have had my Prestige Pro 7D for about three days now and have had problems from the start. The very first day, a Monday I e-mailed the company stating my problems. it is now Wednesday night and I have yet to hear from them. I would just like to be helped.

Reply
Customer care female
Ms. nicole smith CallsOct 17, 2013

Ms. nicole smith On Phone To Visual Land Service
Got my product replaced through Walmart, but the product would not stream movies after weeks of calling numbers I was able to send it back for a replacement more waiting and can not once again cant get ahold of anyone this is such a SCAM!

Reply
Customer care female
Ms. Miss Cynthia CallsOct 14, 2013

Ms. Miss Cynthia On Phone To Visual Land Service
Have purchased and returned two of the 7" tablets so far...trying to obtain information on differences in product in order to replace for the THIRD TIME Attempted to contac the "customer service/tech support" center for two days! Mailbox is always full. Attempted to go through another department, "mailbox full" SERIOUSLY??? IS THERE MORE THAN one PERSON WHO WORKS THERE??? What kind of business are they running? I should have given up after the 2nd tablet wouldn't even charge, but I am still trying to continue to do business with them, but at this rate, I guess I shouldn't even bother! Trying to TALK to someone seems to be impossible and at this point, I do not even think there is a valid compnay! Won't be surprised when they go belly up!

Reply
Customer care female
Ms. Beth Trudeau CallsOct 06, 2013

Ms. Beth Trudeau On Phone To Visual Land Service
I bought two jelly belly tablets for my kids and both stop work this is the second ones I have gotten and it's messed up again. I need to know how to get them replaced!

Reply
Customer care male
Mr. mrangryguy CallsAug 30, 2013

Mr. mrangryguy On Phone To Visual Land Service
My tablet stopped working after a month so I contacted them,they responded and I sent it in and now my replacement tablet is gone bad. Took to a tablet place, twice, and now it went down again, so now I have contacted visual land three times and they still won't respond.

do not buy from this company or you'll be sorry!

Reply
Customer care male
Mr. Angry customer CallsAug 26, 2013

Mr. Angry customer On Phone To Visual Land Service
My tablet stopped working almost a month after purchase, and so I sent it back and still haven't gotten it back. I sent it on August 16, 2013, and it is now August 26, 2013. I am very angry and just want my tablet back.

Reply
Customer care female
Ms. Carol Cornman CallsJul 11, 2013

Ms. Carol Cornman On Phone To Visual Land Service
my tablet stopped working 22 days after purchase. I followed your arrangements to get my new tablet and asked for signature confirmation, but no one has picked up the item from the PO Box you gave me to mail it back to you, and now the 14 day return is running out and it is still at the post office in your PO Box! What kind of scam is this?? When are you picking this up???

Reply
Customer care user complaints