Consolidated Communications Customer Service Phone Number

Phone Number of Consolidated Communications is (217) 235-3311 .
Consolidated Communications is one of the America's foremost telecommunication service providers. It serves residential as well as commercial customers in the United States. The main aim of the company is to serve its customers with innovative and cost effective telecommunication services. It is a publicly owned company traded on NASDAQ stock exchange under the trading symbol "CNSL". The company began its journey in the year 1894. Corporate office of the company is situated in Mattoon, Illinois, United States. The consolidated communications Company was emerged as 1914 as the Roseville Telephone Company in Roseville in 1914. In year Between 1914 to 2003, the company was Formerly named as Roseville Telephone Company. The consolidated communications Company was developed by the William Doyle.

Consolidated Communications provides long distance telephony services, VoIP services, broadband Internet access and video services. The company serves more than 111 thousand video connections, 123 thousand voice connections, 255 thousand data and Internet connections and 257 thousand access lines. Consolidated Communications is the America's 15th largest local telephone service provider. The online billing facility provided by the company enables the customers to view and pay their telephone bills simply with the access of website.

Specialties of consolidated communications


  • Telecommunications
  • Data and High-Speed Internet
  • Voice and VoIP
  • Managed and Hosted Services
  • Cloud Services
  • Equipment Solutions
  • Cisco Gold Partnership
  • Fiber
  • Carrier Services
  • Digital TV
  • Home Automation and Home Security

Ways To Connect With Consolidated Communications


Headquarters Address
121 S 17th St
MATTOON, IL 61938-3915
United States
+1-217-2353311 (Phone)
+1-302-6745266 (Fax)


Consolidated Communications Address


The address of Consolidated Communications is 121 South 17th Street, Mattoon, Illinois, United States.

Consolidated Communications Website


The Website of Consolidated Communications is www.consolidated.com.

Consolidated Communications Customer Support Service Phone Number


The customer support phone number of Consolidated Communications is (217) 235-3311 (Click phone number to call).



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Consolidated Communications Customer Service Number Delineated Here With Complaints and Reviews

Customer care female
Ms. Bonnie Chagnon CallsJun 15, 2018

Ms. Bonnie Chagnon On Phone To Consolidated Communications Service
I have received a disconnect notice, and have been trying to make the payment all morning. Just found out yesterday that my payments were returned to my checking account. The phone number provided keeps going in circles, without human intervention. The three digit number on my account was entered incorrectly, I have remedied that. I have sent another check on line, but am not sure if it will reach you in time. Please have someone call me at 603-435-6003 in Pittsfield NH
so I can pay this months bill on line. Please do not use my e-mail address. I do not use this.

Reply
Customer care male
Mr. Marie Eich CallsJun 09, 2018

Mr. Marie Eich On Phone To Consolidated Communications Service
Hello -

We have been without phone service all day today Saturday. There is very loud static on our line when we pick-up the phone. 207. 230. 0215.

Reply
Customer care female
Ms. Christine Yannielli CallsJun 09, 2018

Ms. Christine Yannielli On Phone To Consolidated Communications Service
Telephone number 207-863-2210, has not been repaired. No phone service since 6/5/2018. Called and informed that phone would be repaired on 6/8/2018. No repair. This is exasperating. Very disappointed with Consolidated's service. We do not have phone service and it is 6/9/2018. Please respond to this message and explain why we are not getting service on our phone.

Reply
Customer care male
Mr. Bill Loomis CallsJun 05, 2018

Mr. Bill Loomis On Phone To Consolidated Communications Service
I have been unable to get through to Customer Service with either the number on the back of my phone bill (1-844-968-7224) or the number posted on the Internet (217) 235-3311. In the former I have been put on hold with the MOST ANNOYING hold music I have ever encountered and have been repeatedly told that all service agents are busy with other customers for over 1/2 hour with no indication of how long the wait time will be (for two straight days). On April 17 we placed an order for DSL service for our address in Blue Hill, Maine and have not received any equipment or update on when this will happen. I would appreciate an update on when we can expect this to happen. Bill Loomis
1056 Pleasant Street
Blue Hill, Maine 04614.

Reply
Customer care male
Mr. Peter CallsMay 19, 2018

Mr. Peter On Phone To Consolidated Communications Service
I own a restaurant in Millerton, NY and do not have telephone service as of 6pm today. I waited an hour to get through your support line and she told me that there is no one to service the phones until Monday-Are you kidding, this is your support for businesses?.

Reply
Customer care male
Mr. Alan Davis CallsMay 09, 2018

Mr. Alan Davis On Phone To Consolidated Communications Service
Got a call late today about an appointment for phone repair tomorrow by 7PM. Nothing wrong with the phone, but spotty internet service, which is why we called. Have an upgrade scheduled for May 16 and wanted it all taken care of at that time. We will not be here tomorrow.

Reply
Customer care male
Mr. Walter Chase CallsAug 13, 2018

Mr. Walter Chase On Phone To Consolidated Communications Service
My telephone service went out in a thunderstorm August seven 2019--I would like to know when I can get my service back--I am 85 yrs old, my wife is 80 yrs old and we really do need the phone. The last word I had from the co. Was maybe Aug. 27?I would appreciate it very much if I could get on line sooner. Thank you--- Walter Chase --1(207) 746 9238.

Reply
Customer care male
Mr. Guy J. Spinale CallsSep 16, 2018

Mr. Guy J. Spinale On Phone To Consolidated Communications Service
I wish to have my account adjusted and corrected.

Reply
Customer care user complaints