DSTv Zambia Customer Service Phone Number

Phone Number of DSTv Zambia is +260 211 368300 .
DSTv Zambia was established in the year of 1995. The DSTv Zambia is a digital satellite TV channel company. The major services of the DSTv Zambia are operated to the citizens of Sub Saharan Africa. The DSTv Zambia renders all types of channels related to Movies, Lifestyle and Culture, General Entertainment, Sport, Documentaries, News and Commerce, Music, Religion, Infotainment, etc. In the year of 1986, the DSTv Zambia started its functioning as a single channel service but later on, the company gained a huge success from the market. In the year of 1995, the company introduced its new developmental progress in the form of digital and satellite services in the city of South Africa.

Valuable Contact Numbers Of DSTv Zambia


Johannesburg
Phone: (011) 289 2222
Pretoria
Phone: (012) 422 2222
Durban
Phone: (031) 710 2222
Cape Town
Phone: (021) 508 2222
Port Elizabeth
Phone: (041) 395 2222

Channels Of DSTv Zambia


  • The DSTv Zambia originally consists of bouquet of 17 channels including M-Net, MGM TV, TCM, TNT, Sci-Fi Universal, ESPN, SelecTV Channel, KTV, Cartoon Network, BBC World News, CNN International, Sky News, Trinity Broadcasting Network, CNN International, Sky News, Trinity Broadcasting Network, MTV, VH1 and TV5Monde.
  • The company later on added the Compact Plus Channels through which customers can enjoy all the sports events.
  • DStv Zambia also render DSTv Family channels through all the family based programs are telecasted by the company and many others.

Other Email Address of the DSTv Zambia


mczambia@zambia.multichoice.co.za

Other Service Centres Of DSTv Zambia


Cape Town:
MultiChoice Customer Centre
Willie Faasen Avenue
N1 City
Durban:
Sky Towers
275 Anton Lembede Street
Durban Central

Randburg:
Cnr Oak and Grove Street
Ferndale
Randburg
2194
Umhlanga:
The Glass House
309 Umhlanga Rocks Drive
Umhlanga Rocks
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DSTv Zambia Address


The address of DSTv Zambia is PO Box 320011, Woodlands, Lusaka.

DSTv Zambia Email Address


The email address of DSTv Zambia is enquiries@multichoice.co.za.

DSTv Zambia Website


The Website of DSTv Zambia is www.dstv.com.

DSTv Zambia contact person


The contact person of DSTv Zambia is na.

DSTv Zambia Customer Support Service Phone Number


The customer support phone number of DSTv Zambia is +260 211 368300 (Click phone number to call).

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The postal and official address, email address and phone number (helpline) of DSTv Zambia Service Center and DSTv Zambia customer service phone number is given below. The helpline of DSTv Zambia customer service phone number may or may not be toll free.

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DSTv Zambia Phone Number Customer Service

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DSTv Zambia Source of Knowledge


www.dstv.com/
selfservice.dstv.com/contact-us
www.facebook.com/dstvzambia/info?tab=page_info
www.dstv.com

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DSTv Zambia Customer Service Number Delineated Here With Complaints and Reviews

Customer care male
Mr. Aaron Muzenga CallsApr 06, 2018

Mr. Aaron Muzenga On Phone To DSTv Zambia Service
I am very much disappointed with the way you deal with us your clients. I logged a query on Wednesday about my purchase of a dstv HD Kit last week on a Friday. From then my account hasn't been created. Your agent claims there is no network. So I had forward my new subscribers for via email on Wednesday, but to date nothing has been done. Why.

Reply
Customer care male
Mr. Aaron Muzenga CallsApr 06, 2018

Mr. Aaron Muzenga On Phone To DSTv Zambia Service
I am very much disappointed with the way you deal with us your clients. I logged a query on Wednesday about my purchase of a dstv HH Kit last week on a Friday. From then my account hasn't been created. Your agent claims there is no network. So I had forward my new subscribers for via email on Wednesday, but to date nothing has been done. Why.

Reply
Customer care male
Mr. Bwile Joseph CallsFeb 17, 2018

Mr. Bwile Joseph On Phone To DSTv Zambia Service
I bought a second hand dstv decoder from chansa moses and i want to change the ownership of it, secondly to stream on my tablet phone. Ill be greatiful to you if my application will be favourbly considered.

Reply
Customer care male
Mr. Muloshi CallsJan 04, 2018

Mr. Muloshi On Phone To DSTv Zambia Service
Since my account was opened early this week am only able to watch channel 100 on my explora two, kindly help me to remove the pairing card error message, .

Reply
Customer care female
Ms. M. Miti CallsNov 25, 2017

Ms. M. Miti On Phone To DSTv Zambia Service
I made my subscription payment on the 29th October, 2017. Today the 26/11/2017 my account has been closed. This is less than one month.

Reply
Customer care male
Mr. Jaulani Kelvin CallsNov 24, 2017

Mr. Jaulani Kelvin On Phone To DSTv Zambia Service
MY payment coudnt go through using MTN Mobile money. Amount rejected is K95. 00
0977760282
ICU 2020895227.

Reply
Customer care female
Ms. Namukolo CallsNov 18, 2017

Ms. Namukolo On Phone To DSTv Zambia Service
I paid for Access bouquet subscription using Zanaco, but to date since two months ago am only viewing znbc, kindly resolve this, customer number : 42888458702.

Reply
Customer care male
Mr. Davy Mwale 0966154935 CallsNov 17, 2017

Mr. Davy Mwale 0966154935 On Phone To DSTv Zambia Service
Good morning
i paid my subscription(K100. 00 cash on 30/10/17, through shoprite luanshya, it wasnt connected until i paid another subscription through kitwe branch dstv offices on 4/11/17 that's when it was connected. I want my other payment to be added to my account and upgrade my bouque.

Reply
Customer care male
Mr. Bwalya CallsNov 07, 2017

Mr. Bwalya On Phone To DSTv Zambia Service
I made a wrong payment on a different account number whats the forward if I want it to be reversed.

Reply
Customer care male
Mr. Nicholas Sibinda CallsOct 30, 2017

Mr. Nicholas Sibinda On Phone To DSTv Zambia Service
I pay 300, but now its demanding 600. My smartcard number is 1050588196.

Reply
Customer care male
Mr. Aaron Sinkondyobwe CallsOct 24, 2017

DSTv Zambia you have cut my compact plus bouquet around 16hrs, but i paid on 1st October 17 and you have inconvenienced me. Am due to pay on 1st November 17, but you have just cut me off, but I still have cash in the account. I wonder what wrong I have committed. And you have only left 100 channel, but you would have cut on 1st November 17.

Reply
Customer care female
Ms. Betty Kamwendo CallsOct 04, 2017

Ms. Betty Kamwendo On Phone To DSTv Zambia Service
Why is that am not able to pay my subscription using internet banking from you time the accounts were changed. What could be the problem.

Reply
Customer care female
Ms. Cleopatra Kaunda CallsSep 20, 2017

Ms. Cleopatra Kaunda On Phone To DSTv Zambia Service
I made an online transfer for 2022491028 on the17th August 2017 via Standard Charted bank, Ref 170817201355626 unfortunately the amount of 90Kwacha upto now is not reflecting. Have been making contacts with your office and they keep on promising they get baack, Upto now still waiting. My contact is 0971 466003.

Reply
Customer care male
Mr. Timothy Phiri CallsSep 02, 2017

Mr. Timothy Phiri On Phone To DSTv Zambia Service
I have subscribed for family package, but up to now no reconnection. My smart card number is 1020917820. I subscribed on 02 September 2017 at around 12hrs.

Reply
Customer care male
Mr. Tawela Mhango CallsAug 25, 2017

Mr. Tawela Mhango On Phone To DSTv Zambia Service
My account has been disconnected wrongfully. Account number 10504812974.

Reply
Customer care male
Mr. Kennedy Zimbizi CallsAug 25, 2017

Mr. Kennedy Zimbizi On Phone To DSTv Zambia Service
Want to pay my sub by phone. I am an FNB card holder? How do i pay using my phone?.

Reply
Customer care female
Ms. Esnart Makusa CallsAug 22, 2017

Ms. Esnart Makusa On Phone To DSTv Zambia Service
Payment was made on smartcard number 42851355901 in south Africa, but it does not reflect on the same number here in in Zambia, payments are made monthly in south Africa, but the smartcard number remains uncredited here in Zambia. Mobile line is 0977381593.

Reply
Customer care female
Ms. Esnart Makusa CallsAug 22, 2017

Ms. Esnart Makusa On Phone To DSTv Zambia Service
They said they want a reference number, but the person who made the payment has misplaced the receipt.

Reply
Customer care female
Ms. Esnart Makusa CallsAug 22, 2017

Ms. Esnart Makusa On Phone To DSTv Zambia Service
Payment was made on this smartcard number 42851355901 from south Africa, but the payment does not show any money been credited to the same number here in Zambia. This has been happening for a long time now where payment made in south Africa fails to reflect on my account.

Reply
Customer care male
Mr. Christopher Simasiku CallsJul 28, 2017

Mr. Christopher Simasiku On Phone To DSTv Zambia Service
Paid through Barclays using mobile internet banking or xabit, on Thursday 27/07/17, but upto today 28th the service is not activated. Smart card number 4106176015.

Reply
Customer care male
Mr. Niza Mambo CallsJul 04, 2017

Mr. Niza Mambo On Phone To DSTv Zambia Service
I paid for my dstv account number 40802321 yesterday, but you cut me out.

Reply
Customer care male
Mr. Stanley Kalukoshi CallsMay 29, 2017

Mr. Stanley Kalukoshi On Phone To DSTv Zambia Service
Kindly help me connect my Dstv account, it was disconnected last week, please connect on compact plus, my smart card number is 4133 5183 939, I'll pay on Wednesday afternoon, I'm out of the country I'll be in on Wednesday morning, my kids are off pleease help.

Reply
Customer care male
Mr. Asher Chongo CallsMay 27, 2017

Mr. Asher Chongo On Phone To DSTv Zambia Service
Good morning,
can you help me with my dstv card number 42905648251 am only able to watch ZNBC. The account was activated yesterday in the evening using FNB pay system and I watched the games, but today am only able to watch one channel. My contact number is 0968872585 I hope you will respond in time. Thank you,
Asher.

Reply
Customer care male
Mr. Hope Mumba Nasilele CallsMay 04, 2017

Mr. Hope Mumba Nasilele On Phone To DSTv Zambia Service
GOOD MORNING. I WAS ON COMPACT BOUQUET BUT SWITCHED TO FAMILY BOUQUET WHEN PAYING. I PAID K205. 00 USING KAZANG WITH REF NUMBER BEING 2001576229. PAID ON WEDNESDAY O3 MAY 2017 BUT STILL NOT SHOWING. PLEASE KINDLY SEND SIGNAL. THANKS IN ADVANCE.

Reply
Customer care male
Mr. Tshabalala Lawrence CallsMay 03, 2017

Mr. Tshabalala Lawrence On Phone To DSTv Zambia Service
SINCE MORNING YOUR SYSTEM IS SAYING CONNECTION PROBLEM OR WRONG MMI code am trying to pay for my subscription since this is Zanaco Xapit it is very hard to pay using Xapit and when you live in an area like Shangombo its very frustrating.

Reply
Customer care male
Mr. Shabalala Lawrence CallsMay 03, 2017

Mr. Shabalala Lawrence On Phone To DSTv Zambia Service
Why is it that paying through Xapit is almost imposible why are you people not doing some thing, i have been trying since morning and its failing.

Reply
Customer care male
Mr. Alex Moonga CallsJan 31, 2017

Mr. Alex Moonga On Phone To DSTv Zambia Service
I have replace my old type decorder. Can I pay and use my old card. What do I do?????

Reply
Customer care male
Mr. Chilala Mudaala CallsOct 16, 2016

Mr. Chilala Mudaala On Phone To DSTv Zambia Service
I made some payments yesterday for Dstv for k321 to my surprise its not showing, there is a massage which reads as follows(to clear this error code or to get your due date and due amount. Please visit www. Dstv.com for self service options
always remember to leave your recorder switched on and smartcard inserted when you pay or clear errors through self-service. This will ensure that the activation command reaches your decorder. These are the massages which on my screen.

Reply
Customer care male
Mr. marsha siakacha CallsJul 05, 2016

Mr. marsha siakacha On Phone To DSTv Zambia Service
I yesterday made a FAMILY BOUQUET SUBSCRIPTION and Yet am only Watching some Channels for ACCESS BOUQUET. WHY? Account number 67311948.

Reply
Customer care male
Mr. Victor Chanda CallsJun 23, 2016

Mr. Victor Chanda On Phone To DSTv Zambia Service
I paid for my dstv subscription yesterday 22 June 2016, but upto now its still givivg me an E16 error please reset 4285137049.

Reply
Customer care male
Mr. Banda Benny Bobo CallsJun 11, 2016

Mr. Banda Benny Bobo On Phone To DSTv Zambia Service
I payed my subscription on wednesday 8. 06. 16, but the channels are not showing.

Reply
Customer care male
Mr. Osward Foloshi CallsJun 03, 2016

Mr. Osward Foloshi On Phone To DSTv Zambia Service
My account gets switched off along the way and i have to call you guys everytime to send me signal, i lose out for about two days every month and this trend has been going on for some time, your self service doesnt work for me either, so am very unhappy and want you to look into this issue more over me contacting you i use my airtime a lot, your number is not a toll free. My account is 45897710,

Osward Foloshi .

Reply
Customer care male
Mr. Sitenge Gift CallsMay 30, 2016

Mr. Sitenge Gift On Phone To DSTv Zambia Service
Please help with my decoder which keeps on giving me same error of E16. This has been happening on a number of times and i have even talked to the call center agents. The help has not been permanent. Decoder number is 42630587857.

Reply
Customer care female
Ms. Bwalya CallsApr 28, 2016

Ms. Bwalya On Phone To DSTv Zambia Service
I paid my subscription around 1pm, but up to now, my decorder has no signal. Kindly send the signal ASAP.

Reply
Customer care male
Mr. Boyd Kalumbi CallsApr 26, 2016

Mr. Boyd Kalumbi On Phone To DSTv Zambia Service
I have paid for my dstv through Zanaco, but I'm an able to view anything. Sadly, you even have a terrible customer care service. I called you a thousand times to no avail.

Reply
Customer care male
Mr. Benjamin CallsApr 25, 2016

Mr. Benjamin On Phone To DSTv Zambia Service
I am not happy i pay via mtn mobile money and you do not reconnect me 4291087173.

Reply
Customer care female
Ms. Eustace Mwansa CallsApr 21, 2016

Ms. Eustace Mwansa On Phone To DSTv Zambia Service
I paid the subscription but I can't get the service because the of error E18-4

Reply
Customer care male
Mr. Kulita CallsMar 25, 2016

Mr. Kulita On Phone To DSTv Zambia Service
I have paid for dstv, but today all channels are closed, why? and my cell number is +260965580606, email Kulita kahilu@yahoo.com.

Reply
Customer care male
Mr. Samuel Kungwama CallsFeb 23, 2016

Mr. Samuel Kungwama On Phone To DSTv Zambia Service
My dstv zappa decoder has stopped displaying and showing the HD channels for my compact buke, what could be the problem?.

Reply
Customer care male
Mr. Geoffrey Siwale CallsFeb 09, 2016

Mr. Geoffrey Siwale On Phone To DSTv Zambia Service
CELL NUMBER: 0953400481

I PAID K85. FOR GOTV PLUS BOUQUET ON 06/02/16 BUT I AM ONLY WATCHING TV2. AND E16 IS COMMING ON THE SCREEN. Customer Number: 64909808
IUC Number: 2022754915.

Reply
Customer care female
Ms. Mwila Mulambi CallsJan 15, 2016

Ms. Mwila Mulambi On Phone To DSTv Zambia Service
Help me. I have paid for smartcard number 4256968306, but still no activation please help.

Reply
Customer care male
Mr. Mweene Bright CallsDec 12, 2015

Mr. Mweene Bright On Phone To DSTv Zambia Service
Hello, help me, you have deactivated me 47689548 before my due date 15th. Best regards, mweene.

Reply
Customer care user complaints