KEB English Contact Customer Service Phone Number

Phone Number of KEB English Contact is +82(1544)-3000, +82(1588)-3500, +82(2)-3709-8586 .
KEB is the abbreviated form of Korea Exchange Bank. It is one of the largest foreign exchange banks in Korea that provides trade services in more than 39 currencies. The bank specializes in providing a wide variety of banking and financial services including private banking, credit cards, insurance services, investment services, loan services, deposits and more. As of total assets, Korea Exchange Bank comes at place fifth in the list of largest banks. It has offices in more than 21 countries across the globe.
KEB English Essential Contact Number for General Inquiries
Phone Number: +82(1544)-3000
Important Contact Number of KEB English for General Support
Phone Number: +82(1588)-3500
Additional Contact Number for Additional Information or Know About KEB English
Phone Number: +82(2)-3709-8586

The bank started business operations in the year 1967. It was established for providing foreign exchange services. Owned initially by the government, the bank in 1989 became private. In January 1975, Korea Exchange Bank set up the securities business and after Three years, it started Credit Card service, which was the first of its kind in Korea. The bank was the official sponsor of Seoul Olympic Games in 1988 and Asian Games in 1986. In April of 1994, the shares of the bank were listed on the Korean Stock Exchange and in the following year, it established a foreign exchange research center. The bank in 1999 launched its official website and started providing its services online.

After the Asian financial crisis, the operations of the bank were purchased by an American private equity firm Lone Star Funds in 2003. In December 2012, the bank established its presence in the United Arab Emirates by opening its office in Abu Dhabi. In September 2013, the Global Finance recognized the bank as the Best Foreign Exchange Bank. In December of the same year, the bank named Choi Dong-sug as the new Managing Director. Moreover, it has also been named as the Best Bank by AsiaMoney.

In April of 2014, the bank initiated a residential Mobile banking service which allows the customers to access the services with their technology devices. The bank's website is also available in various regional languages. The corporate headquarter of the bank is situated in Seoul, South Korea. In case of any query, the customers can contact between 09:00 a.m. and 06:00 p.m. within weekdays.


KEB English Contact Address


The address of KEB English Contact is 181, 2-Ka, Ulchiro, Chung-ku, Post Office Box 2924, Seoul, 100-793, South Korea.

KEB English Contact Customer Support Service Phone Number


The customer support phone number of KEB English Contact is +82(1544)-3000, +82(1588)-3500, +82(2)-3709-8586 (Click phone number to call).


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KEB English Contact Customer Service Number Delineated Here With Complaints and Reviews

Customer care male
Mr. Cameron Oosthuysen CallsOct 09, 2018

Mr. Cameron Oosthuysen On Phone To KEB English Contact Service
Hi KEB

My name is Cameron Peter Oosthuysen and I have an account with you. My account number is 620 240 723 125. I left Korea in March, but will be back next year. So I still want to keep my account open. 1. How much do I owe the credit card company?
2. Can you please tell me what my last five payments were?
3. I see there is a new account number when I log in to the bank, what is that new number?

Kind regards
Cmeron.

Reply
Customer care male
Mr. Chris Noman CallsAug 26, 2016

Mr. Chris Noman On Phone To KEB English Contact Service
The new KEB website won't allow me to renew my digital certificate. I tried three times and now I'm locked out, and it tells me to go to a branch. I need to use my online banking. How can I get a digital certificate?

Can you stop me from being locked out of trying to get a digital certificate renewal?.

Reply
Customer care male
Mr. Dattatraya R.shetty CallsAug 09, 2016

Mr. Dattatraya R.shetty On Phone To KEB English Contact Service
This is with reference to my transaction from KEB bank (Sangamdong) to Indian bank account (State Bank of India). Sender Reference is 1230-0TT-160700059 dated 20th June 2016. PLEASE NOTE THE AMOUNT HAS NOT YET BEEN CREDITED TO MY Indian Bank ACCOUNT. Could you please let me know the status of this transcation. Currently i am in Mumbai and hence could not visit the bank personaly. Your quick response is highly appreciated. Regards
Dattatraya R. Shetty.

Reply
Customer care female
Ms. Rachel St. John CallsJul 13, 2016

Ms. Rachel St. John On Phone To KEB English Contact Service
Hello,

Since KEB and Hana merged service has really gone down hill. It is very difficult to get an English speaker now. You no longer offer International Money Orders. When I call the English help line they say, "Leave a number and an English speaker will call back", yet no one calls back. I have been greatly displeased with KEB/Hana since the merger. It feels like Hana has written off the foreign customers that KEB won over by being the most foreign friendly bank. My HP number is 010-4102-9603.

Reply
Customer care female
Ms. Jojo celeste CallsMar 22, 2016

Ms. Jojo celeste On Phone To KEB English Contact Service
I have account in you bank easy one foreign currency remitance service acount name Celeste Jojo acount no 611023022453 i deposit a total amount of 1,500,000 korean won last wednesday march 16 2016 my problem is until now my money isn't deliver yet in my wife remittance account in the phillipines. Please do me a favor to check my remmittance acount as soon as posible cause my family realy need that money... Please send me and email or call me...Thank you so much for your quick response....

Reply
Customer care male
Mr. Jojo M.celeste CallsMar 21, 2016

Mr. Jojo M.celeste On Phone To KEB English Contact Service
Hello, i have easy one foreign currency remittance service in your bank. KEB account number 611023022453 Account name: Celeste Jojo Magno i transfer a total amount of 1, 500, 000 korean won last wednesday March 16, 2016 its almost a week, but my remittance acount in the phillipines hasn't any reicieve yet. My contact number is 01086718050 mam/sir please call or send me a message cause my family is waiting for that money. Thank you so much for your early response.

Reply
Customer care female
Ms. Tracey Resetar CallsMar 04, 2016

Ms. Tracey Resetar On Phone To KEB English Contact Service
Hello,
I have an Easy One bank account with your bank. I need to change the destination bank where the money is transferred to each month. It is currently transferred to Halkbank in Istanbul, Turkey. It must be transferred to Bank of Montreal in Toronto, Canada. Please contact me by return email at: instructor. Foster@ymail.com to arrange the change in destination for my money. The change must happen before March 20, 2016 when the next deposit into the ban account is anticipated. Regards,
Tracey Resetar , B. A., J. D., LL. M.

Reply
Customer care male
Mr. Kiran CallsMay 20, 2015

Mr. Kiran On Phone To KEB English Contact Service
There is a tree which is almost going to fall on the wire. We are not able to cut the tree. Could you please help us on this. Location: 5th cross, Punyabhoomi layout, kalkere, Horamavu post. Bangalore 43. Please prioritize the issue. Thanks.

Reply
Customer care male
Mr. Paul Madan Mahan CallsMay 18, 2015

Mr. Paul Madan Mahan On Phone To KEB English Contact Service
Bank Name: KEBAccount Name: Paul Madan Mahan Account Number: 620-225896-761Dear Concern, I have tried it according to “Guide to the issuance of digital certificate” guideline. But after confirmation password, it is shown “Error Code………………. Fail to connect server”. I have attached image of problem. I could not able to create Digital certificate. I need it badly to transfer money. Please reply on mail am. Mahan@Samsung.com. MahanMobile: 8801722521140m. Mahan@Samsung.commmahanpaul@gmail.com.

Reply
Customer care male
Mr. Madan Mahan Paul CallsMay 18, 2015

Mr. Madan Mahan Paul On Phone To KEB English Contact Service
Bank Name: KEBAccount Name: PAUL MADAN MAHANAccount Number: 620-225896-761I could not able to create Digital certificate. I need it badly to transfer money. M. Mahan@Samsung.comMahanMobile: 8801722521140.

Reply
Customer care user complaints