Hathway Surat Customer Care Phone Number

Phone Number of Hathway Surat is 02616696100 .
Appreciate the independence of limitless opportunities with Hathway High speed Broadband. Hathway High speed internet Customer care Number takes proper care for all the problems faced by users across India. Moreover to its satellite TV and high speed internet service promotions, it also has under its outdoor offset umbrella, Hathway nonstop songs 24 hours Hindi music route, and various local programs. India ISPs are now providing High rate internet assistance with spectacular rate level to have competitors for being the efficient service.

Through Contact Numbers


The users who want quick response for their queries, can contact them via different phone numbers that are listed below:
toll free number: 1800 22 1119
Call Center: 022-61693100, 022-66623333, and 91-22-24933355

Through Helpline Numbers


The customer service team of Hathway Surat, is always ready to answer the queries of their clients, and render them full support. The users can contact the team via the numbers that are listed below:
Sales help line: 022-67134600
Billing & Renewal: 022-67134600
Tech Support: 022-67134747

Through SMS


Users can also contact the team by sending them SMS at the number 575759 and the format of the SMS should be:
SMS NET to 575759

Services offered by Hathway Surat


Hathway Surat offer pre-eminent services to their clients for their ease and convenience, so that they can enjoy life in a better way and some of their services includes:
  • Digital TV cable Services
  • Quick recharge services
  • Broadband services
  • Investors relation services.


Hathway Surat Contact detail


Hathway Surat can be contacted via different sources, and some of them are listed below:

Through Mailing Address


The users who want to contact Hathway Surat, can contact them via their mailing address that is mentioned below:
B Wing, 10th Floor,
Trade World,
Kamla Mill Compound,
Lower Parel - West,
Mumbai - 400013,

Through E-mail


Users can also contact the organization via their mail addresses that are mentioned below:
Helpline E-mail: subscribemumbai@hathway.net
For New Users: helpdesk@hathway.net

Through Corresponding address


The users who want to personally contact Hathway Surat, can visit them at the address mentioned below:
805/806, Windsor, Off CST Road,
Kalina, Santacruz(E),
Mumbai 400098

Through Postal Address


The users who want to write to Hathway Surat, can send their queries at the address mentioned below:
Trade World "B",
10th Floor Kamala Mills Comp,
Senapati Bapat Marg, Lower Parel(W),
Mumbai 400 013

Through FAQ Page


The users who have any question regarding any of their services and products, can visit the link given below and can submit their queries. The link that will directly take you to that page is mentioned below:
http://www.hathway.com/Home/FAQs


Hathway Surat Address


The address of Hathway Surat is World Trade Center, Udhna Darwaja, Ring Road, Surat, India.

Hathway Surat Email Address


The email address of Hathway Surat is support@dittotv.com.

Hathway Surat Website


The Website of Hathway Surat is www.hathway.com.

Hathway Surat Customer Support Service Phone Number


The customer support phone number of Hathway Surat is 02616696100 (Click phone number to call).



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The postal and official address, email address and phone number (helpline) of Hathway Surat Service Center and Hathway Surat customer care number is given below. The helpline of Hathway Surat customer care number may or may not be toll free.

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Hathway Surat Phone Number Customer Service

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Hathway Surat Source of Knowledge


www.hathway.com/about/contactus
www.hathway.com/digital/digitalcabletv
www.hathway.com/about/aboutus
www.hathway.com/broadband
www.hathway.com

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Hathway Surat Customer Care Number Delineated Here With Complaints and Reviews

Customer care male
Mr. Elink Enterprise CallsAug 24, 2018

Mr. Elink Enterprise On Phone To Hathway Surat Service
Our internet is not working last two week. I complained in your surat office for collect payment. But still no body come to our office for that. Please co operate in this matter.

Reply
Hathway Surat Customer Service Care Phone Number 241788
Mr. Hiral Panchal CallsOct 14, 2015

Mr. Hiral Panchal On Phone To Hathway Surat Service
My name is Hiral Panchal . My account number is 868794. My internet not working since last ten days on my address : D-101, Sterling Avnue, Althan. Surat. No response from your officials and not body give proper answer. Please check my call records to your office. I complaint everyday, but till date my problem not solve. Please solve my problem as early as possible. Please do the needful. Thanks and Regards, Hiral C. Panchal Complaint yesterday to Your office officials says your complaint is open (Date 13/10/2015.

Reply
Hathway Surat Customer Service Care Phone Number 241504
Mr. Hiral Panchal CallsOct 11, 2015

Mr. Hiral Panchal On Phone To Hathway Surat Service
Dear sir, My Name is Hiral Panchal . My Account number is 868794. I have complaint on my address : D-101, Sterling Avnue, Althan. Surat. Last few days my internet not working properly. I very disappointed there is very poor service and your office not give proper and satisfactory answer to us. One day sombody's phone came and he told us till today evening you net will be started. But not start. Sir please solve my complaint. As early as possible. Otherwise please give my amout back. Thanks. Hiral Panchal .

Reply
Hathway Surat Customer Service Care Phone Number 233155
Mr. Prakash Jain CallsJul 24, 2015

Mr. Prakash Jain On Phone To Hathway Surat Service
MY A/C NO. IS 1276542. I request to my line transfer to d-404 Abhisek residency-2 on 23th may but my line not transfer on my new address. i call your customer care again and again but they say your problem solving in 24 hour. but no result in 40 days.

Reply
Hathway Surat Customer Service Care Phone Number 231114
Mr. Baijnath Goel CallsJun 26, 2015

Mr. Baijnath Goel On Phone To Hathway Surat Service
Account no 1181804AndAccount number 1280751Not working properly. Email done to surathelpdesk@hathway. Net failed. Customer care 02616696100 always busy for 2days.

Reply
Hathway Surat Customer Service Care Phone Number 229657
Mr. Nisit CallsJun 04, 2015

Mr. Nisit On Phone To Hathway Surat Service
Internet is not working for last 25 days. Customer care service is not responding while calling on 0261-6696100. How can we get out of this rubbish service. ?Would you please help me on urgent basis. ?.

Reply
Customer care male
Mr. Upesh K Patel CallsApr 03, 2015

Mr. Upesh K Patel On Phone To Hathway Surat Service
I, m writing you to complain of My Hathway internet connection, chich is not working from last one week. I request you to look after this complain as soon as possible. This is happening frequently in the every month, Earlier I had complain regarding this matter, but no solution has provided by your team. My account No is : 1247421Name : Upesh K Patel .

Reply
Customer care male
Mr. Bhadja Powertrans Pvt Ltd CallsApr 02, 2015

Mr. Bhadja Powertrans Pvt Ltd On Phone To Hathway Surat Service
Jay Shree Krishna Sir, I am the customer of Hathway Broadband, Surat. My Account No. Is 1226122. I have faced connectivity problem since morning and I tried customer care for three hours. Every time line is busy for technical help, but for new connection call picked at once. So, the simple interpretation is that you are interest in new customer, but not in giving service to old customer who already became scape goat. Sandip VirpariyaManager Bhadja Powertrans Pvt Ltd .

Reply
Customer care male
Mr. Paresh B Patel CallsApr 01, 2015

Mr. Paresh B Patel On Phone To Hathway Surat Service
My a\c number is 1047534 last 30 days my net connection is not working properly i have lot of complain but not good service.

Reply
Customer care male
Mr. Sanoop V CallsMar 29, 2015

Mr. Sanoop V On Phone To Hathway Surat Service
Waiting for Router since seven days after payment. Engineers who Attend our call keep on lying that will provide theService soon. Very bad experience from the start itself. We want our money back. We do not want Hath way service anymore.

Reply
Customer care male
Mr. Rajneesh Trivedi CallsMar 26, 2015

Mr. Rajneesh Trivedi On Phone To Hathway Surat Service
I have purchased netgear wifi router. But It is not connected with PC. My account No. Is 1114792.

Reply
Customer care male
Mr. Raheb Bharuchwala CallsMar 19, 2015

Mr. Raheb Bharuchwala On Phone To Hathway Surat Service
My Internet Line is not working last four days, i give complain before four days, but Hathway Customer staff my complaint take not serious and not giving properly response, Every time he is say me tomorrow repair your fault, but not coming any technical person last four days, Very Bed service from hathway.

Reply
Customer care male
Mr. Hiren Vadgama CallsMar 16, 2015

Mr. Hiren Vadgama On Phone To Hathway Surat Service
Internet BroadBand connection not working. Address: Hiren Vadgama , A-303, Arihant Resedency, L P Savani road, Adajan, Surat.

Reply
Customer care female
Ms. zankhana CallsMar 14, 2015

Ms. zankhana On Phone To Hathway Surat Service
My customer ID IS 1229036. From last few days my internet connection is frequently off and your customer care number is disconnected after one ring. So how can i complaint my problem. Please suggest me.

Reply
Customer care male
Mr. Divyanshu Mittal CallsMar 10, 2015

Mr. Divyanshu Mittal On Phone To Hathway Surat Service
Account number is 1060054Many complaints register through customer care (request no-12053549, 12092620, 12115753, 12126314), but no action taken against any complaint even the complaint is closed without action. My fist complaint resister on three March and yet problem is not solved. There is no coordination between customer care employee and technical person and only reply i received is karata hu aaj hi. Please give reason and justification of non functionality of entire hathway team and the action taken.

Reply
Customer care male
Mr. Divyanshu Mittal CallsMar 08, 2015

Mr. Divyanshu Mittal On Phone To Hathway Surat Service
My account number-1060054Complaint no12053549 resister on three March 2015 and another complaint-12092620 resister on7 March 2015 for internet no working and not connected with laptop, but both are complaint closed without action after one day. There is no coordination between customer care employee and technical person. Even if customer care executive not know the reason of complete the complaintVery bad customer support.

Reply
Customer care male
Mr. divyanshu mittal Says Mar 10, 2015

What is the meaning of this online portal if the problem is not addressed or solved.

Reply
Customer care male
Mr. Tarcicius P Kisku CallsMar 07, 2015

Mr. Tarcicius P Kisku On Phone To Hathway Surat Service
I want to talk to the executive, but since three days all the lines and executive seems busy. I have to renew so to know about other plans I had called, but no response.

Reply
Customer care male
Mr. Sanjeev Kaushal CallsFeb 28, 2015

Mr. Sanjeev Kaushal On Phone To Hathway Surat Service
My Hathway air condition number is 1280776. Lot of time we call to help desk, but no response. I am completing for last seven days, no one is picking my call. No one responds in your office. I request you to stop my service and refund money. Kaushal_823Surat.

Reply
Customer care male
Mr. Patel Mahesh CallsFeb 19, 2015

Mr. Patel Mahesh On Phone To Hathway Surat Service
Shifting of cabal at Madhav Banglo near drb collage behind chinagate two new city light road Surat am 9825093986.

Reply
Customer care male
Mr. Ramesh Mehta CallsFeb 19, 2015

Mr. Ramesh Mehta On Phone To Hathway Surat Service
Account number 1065894 is not working. Trying call centre for last three hours. I wasted cell balance. Please close your call centre or provide better way to contact. -Ramesh Mehta samrat apt.

Reply
Customer care male
Mr. Brijesh Shah CallsFeb 02, 2015

Mr. Brijesh Shah On Phone To Hathway Surat Service
I have applied a connection for my residential purpose. On 25/01/2015 your representative came to my house and i have selected 512 to two Mbps plan for one year plan. Have given rupees 6000 by chq. (i. E 5000RS for internet plan and 1000Rs as a deposit for free router. ) Your representative Mr. Vimal m 91 90999 77639 told me that the connection will be start in 2-3 days. 26th were holiday. So i called him on Thursday. They told me that cable guy will come in the evening for installation. But no one came on 30/01/2015. Date 31/01/2015 I called Mr. Vimal was not picking up the call and not reply me. So I kindly request if your company is not enable to service us so Cancel my Connection request and pay me back my Amount which is Rs 6000 immediately.

Reply
Customer care male
Mr. Agnesh R Nair CallsJan 29, 2015

Mr. Agnesh R Nair On Phone To Hathway Surat Service
I have applied a connection for my residential purpose. On 24/01/2015 your representative came to my house and i have selected 512 to two Mbps plan for six month plan. Have given rupees 3800 Cash (i. E 2800RS for internet plan and 1000Rs as a deposit for free router. ) Your representative Mr. Sailesh and Mr. Jay told me that the connection will be start in 2-3 days. 25th and 26th were Sunday and holiday. So my parents called him on Tuesday. They told my parents that cable guy will come in the evening for installation. But no one came on 27/01/2015. Yesterday(28/01/2015) I called Mr. Jay as Mr. Sailesh was not picking up the call. Mr. Jay Told me that at three PM cable guy will come and till evening your connection will be start. But till now i. E 1. 30PM (29/01/2015) no one called or not any kind of message is there. So I kindly request to Cancel my Connection request and pay me back my Amount which is Rs. 3800/- Thanks and RegardsAgnesh R NairM-7778924786.

Reply
Customer care male
Mr. Karan Chandwani CallsJan 22, 2015

Mr. Karan Chandwani On Phone To Hathway Surat Service
Is this the service ?Cable is installed yesterday and was told that the Wi-Fi instrument will be installed same day. My family mates are waiting for them from last two days, but no body turn up. Even the number 8733973555 is not responding. Please resolve this on top priority. Cheque is cleared earlier last week. Karan ChandwaniAdajan - Surat.

Reply
Hathway Surat Customer Service Care Phone Number 213758
Mr. Jameel CallsJan 20, 2015

Mr. Jameel On Phone To Hathway Surat Service
I'd Jameel_123Number is 1172049.I am completing for last 7 days, no one is picking my call. no one responds in your office. within 2 days either provide me service or refund my money otherwise i will complain to police. or file a case for fraudulent. it is your last chance, provide me. Jameel Shaikh Surat.

Reply
Customer care male
Mr. Shirin Patrawala CallsOct 22, 2014

Mr. Shirin Patrawala On Phone To Hathway Surat Service
My internet is not getting connected. Actually i installed a new OS this morning. After that its not getting connected and in set up a new connection in that i do not have dial up phone number.

Reply
Customer care male
Mr. Sunil CallsOct 11, 2014

Mr. Sunil On Phone To Hathway Surat Service
My account number is 969117. I want to know about my usage. How is it possible?

Reply
Customer care male
Mr. salasar fashion CallsAug 11, 2014

salasar fashion On Phone To Hathway Surat Service
Hello sir, I am not receiving internet connectivity since last Thursday evening, I called on Friday, I got answered it will solved on Friday, but today is Saturday, but still nobody solve the problem, today I called six times at your service center, but nobody pick up call. So I just want to say this is not good service.

Reply
Customer care male
Mr. Chirag Modi CallsJun 05, 2014

Mr. Chirag Modi On Phone To Hathway Surat Service
I had already inform to renew my account. And collect charge from home, but no one is come to collect it. And now my net is off. Please do quick action.

My customer relation number/account number Is 965145.

Reply
Customer care male
Mr. Jivan Patel CallsOct 03, 2013

Mr. Jivan Patel On Phone To Hathway Surat Service
I am calling on helpline number 02316696100 since 15 minutes, but no body is lifting the phone only record massage is replying.Jivan L Patel mobile number 7600096602

Reply
Customer care male
Mr. Jivan patel CallsOct 03, 2013

Mr. Jivan patel On Phone To Hathway Surat Service
Our laptop is not connected with internet through router while we are getting mobile connection and can work on mobile. We are getting massage of limited access on laptop during checking of internet connection process.Pl. rectify the problem at the earliest. user name : Jivab L Patel, Address: A-101, Modheshwary complex, Opp.L.P.Savani scholl, Adajan, suart Mobile number 7600096602 Jivanbhai/ Himanshubhai: 9426831221

Reply
Customer care male
Mr. mahesh patel CallsJun 05, 2013

Mr. mahesh patel On Phone To Hathway Surat Service
My hathway customer account number 878893 my coneection so many problem past i did so many complaints to your custcare dipart ment pl.if you not provied proper service please this connect my connection and give my refund back.i give you innef chance to your dapartment

thanks,

Reply
Customer care male
Mr. nileshgupta CallsJun 02, 2013

Mr. nileshgupta On Phone To Hathway Surat Service
We have continuously call you for the internet connection transfer since one week, but yet we did not get the connection.so it is our humble request to you that do our connection transfer as soon as possible

Reply
Customer care user complaints